EleganceRugs Recensioni 

105
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Fantastic customer service! The courier misplaced our rug and once I had contacted Elegance Rugs, they got in touch with the courier straight away. When they couldn't locate the rug they sent one out... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a minor problem with my rug and immediately was offered a replacement. Even included a plastic bag in the replacement in which to send it back to them. Hussan couldn't have been more helpful . He... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I like the rug now that it has "settled down" following pretty tight wrapping during delivery, however it's not what I expected in terms of feel / quality. Seems to be lacking in depth compared to one... Leggi di più

Valutata 5 stelle su 5

I liked a wool rug I saw on the website so I contacted the store for advice. If I ordered the rug and when delivered it did not suit, what were my options. The contact advised that I could return it... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di tappeti
  2. Negozio di mobili
  3. Negozio di casalinghi
  4. Negozio di articoli per il rinnovamento della casa
  5. Negozio di tappeti orientali
  6. Outlet

Scritti dall'azienda

We feature some of the most beautiful online Rug collections from around the globe specialising in unique and ethically sourced designs and materials


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

105 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(105)

3 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Helpful, professional company

After a bad experience with a different company, I contacted Elegance to be certain that the rug I wanted was in stock. The owner replied promptly saying it was, so I ordered it, and sure enough it arrived within a couple of days. The rug was good quality and at a very competitive price. Overall I couldn't be happier with the service I received from EleganceRugs.

10 giugno 2021
Logo di EleganceRugs

Risposta di EleganceRugs

Good evening Ian, we are glade that you are happy with the service provided and would like to thank you for choosing Elegance Rugs. Hope to be able to provide you with the service if you ever require anymore rugs.
Regards
Hassan

Valutata 5 stelle su 5

Excellent customer service, highly recommended.

Excellent customer service, the director of the company liaised with us throughout the process and helped us to find a rug of the right size as we had to cover a huge area.

6 maggio 2021
Logo di EleganceRugs

Risposta di EleganceRugs

Hello Jahidul glade that i was helpful and helped you find the perfect rug you have been searching for. Thanks for choosing Elegance Rugs.
Regards Hassan

Valutata 5 stelle su 5

Just right

The rug is gorgeous and came on time! Had to pay import duty of €30...just for anyone outside of UK😉

28 aprile 2021
Logo di EleganceRugs

Risposta di EleganceRugs

Hello Vanessa
Happy that you love your rug at are service for delivery was on time. Unfortunately with the Brexit change now means all duties are to be paid for by customers.
Hope to see you again and thank you for shopping with Elegance Rugs.
Regards Hassan

Valutata 5 stelle su 5

Unbelievable service

Unbelievable service. I needed this rug very quickly and this company arranged overnight delivery with no charge. I can’t recommend them enough!!

21 aprile 2021
Logo di EleganceRugs

Risposta di EleganceRugs

Hello Amanda thank you again for choosing Elegance Rugs to purchase your rug, pleased you are happy with the service provided.
Hope to see you soon for us to provide yet again another speedy service.

Regards Hassan

Valutata 5 stelle su 5

Beautiful rug

Beautiful rug - exactly as described including the colour and shades of blue. Fits perfectly in my room and I am delighted.

18 marzo 2021
Logo di EleganceRugs

Risposta di EleganceRugs

Hello Lynne happy that you are delighted with your rug purchase.
Would like to thank you for your custom.

Regards Hassan

Valutata 5 stelle su 5

Excellent and very helpful service

Excellent and very helpful service. My rug was reserved and stored for a few weeks as I was waiting for other work to be done and then dispatched when we were ready.
Could not fault the communications and extremely satisified. Would definitively use the company again.

23 febbraio 2021
Logo di EleganceRugs

Risposta di EleganceRugs

Hello Barbara we aim to please all our customers, would like to thank you for choosing Elegance Rugs for your custom.
Thank you
Hassan

Valutata 5 stelle su 5

Very reasonably priced rug

Very reasonably priced rug, great quality and fast delivery!

18 febbraio 2021
Logo di EleganceRugs

Risposta di EleganceRugs

Hello Owen would like to thank you for your custom. Glad you was happy with our service.
Regards Hassan

Valutata 4 stelle su 5

Good product and courteous service

Good product and courteous service. Would be five stars but for lengthy delays, though these were due to Covid restrictions and international difficulties. So overall I am well pleased.

30 gennaio 2021
Logo di EleganceRugs

Risposta di EleganceRugs

Hello Richard thank you for you custom, again sorry for the lengthy delays, just pleased you are happy with your rug and hope the wait was worth it.
Thank you.
Hassan

Valutata 5 stelle su 5

Excellent.

Delivered when scheduled. Wrapped sensibly. Lovely rug. Good quality and value for money. Would recommend to others, and would use this company again.

21 gennaio 2021
Logo di EleganceRugs

Risposta di EleganceRugs

Hello Jo, thank you for you 5* review and thank you for choosing Elegance Rugs to purchase your rug. Would love to be of service when you are ready to purchase a rug again.
Regards Hassan

Valutata 5 stelle su 5

Excellent all round experience.

Excellent rugs, service and communication.
Had almost immediate response to a couple of queries, easily ordered and delivered Within 48hrs.
Really nice rugs. We ordered two.
Had a small mix up with one package which they rectified immediately and had delivered the following day (but this was the delivery company mix up, not Elegance rugs.)

22 dicembre 2020
Valutata 5 stelle su 5

Rug order

Fantastic service a rug I ordered kept being delayed so eventually I asked could I cancel and they didn’t hesitate and refunded me in full makes a nice change not to have to argue about getting refunded

5 dicembre 2020
Valutata 5 stelle su 5

Excellent service and quality!

Excellent service and quality!! I wanted some advice on the rug before purchasing and they responded immediately. The rug arrived the within a day or two and is sitting in my living room beautifully! Would definitely recommend!

11 novembre 2020
Valutata 5 stelle su 5

You are the best

I was afraid how carpet would look loke live, but when it came I was overjoyed. The carpet is an in the picture ! All praise for Elegance rugs,,,kindness, fast delivery and everything else !
I will continue to shop at Elegance rugs !
Thank you !

18 ottobre 2020

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più