Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered some incompatible bits and instead of just shipping them, Jack took the trouble to phone and ask me if I realised. That has never happened to me with an online order before. They normally ju... Leggi di più

Valutata 5 stelle su 5

How do you replace cast-iron Victorian drainpipes that have rusted through without it looking terrible? You can use PVC equivalents that look pretty close from a few feet away and keep the style of th... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Ordered 2 parts for a broken internal rainwater down pipe. The parts arrived within the timescale and were fixed in place the following day. The only issue was that we ordered both parts in grey, but... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant service. We are tricky to access and Jack was brilliant at sorting out an alternative means of delivery. Very happy with our 'heritage' guttering. We've installed new large gutters to cope w... Leggi di più

Dettagli dell'azienda

  1. Fornitore di materiali edili
  2. Negozio di articoli per il rinnovamento della casa
  3. Fornitore di metalli
  4. Fornitore di prodotti in plastica
  5. Industria PVC
  6. Distributore di acciaio

Scritti dall'azienda

Drainage Central offers a full and comprehensive range of guttering, plumbing and drainage products, including rainwater systems, sewage treatment products and a range of Brett Martin products. We only supply quality assured products from the leading manufacturers and aim to offer the best solutions giving you downloadable installation guides and technical specifications where applicable. Our stocked products are on a 24 hour delivery schedule (See COVID-19 page for current schedule) and our knowledgeable, friendly UK based customer service team are always on hand to help. We have numerous years of experience in drainage, e-commerce and customer service. So for a secure, easy shopping experience please choose Drainage Central – rain through to drain - we’ve got it covered.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

206 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

This is my drainage place now!

I ordered some incompatible bits and instead of just shipping them, Jack took the trouble to phone and ask me if I realised. That has never happened to me with an online order before. They normally just ship the stuff and, if it is wrong, hope to get a second order for the right part knowing that the postage cost means that it is not worth returning any incorrectly ordered bits. Moreover, he emailed me the recommended sized fittings and sorted everything out to arrive on time for my project. Amazing!

26 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Brilliant

Brilliant! We had a large cast iron order so I did a lot of research and decided on Drainage Central for their price, reputation and my experience communicating with Jack on the phone and via emails. The delivery was on time and the single item broken in transport (not surprising with a large order) was replaced quickly and without a quibble. Thank You.

21 agosto 2025
Non scritta su invito
Logo di Drainage Central

Risposta di Drainage Central

Hi,

Thanks for leaving such a positive review.

We constantly monitor prices, and strive to be prompt to phone calls and emails.

Sometimes items do damage in transit and most of the time we can replace without issue, so thank you for your understanding.

Warm Regards,
Drainage Central Team

Valutata 1 stelle su 5

Expensive slow delivery

Expensive slow delivery, un clear website and not very helpful customer service.

3 settembre 2025
Logo di Drainage Central

Risposta di Drainage Central

Hi,

Thank you for taking the time to leave us a review.

We are sorry you have not had a good experience shopping with us.

All of our lead times are advertised on individual item pages, and it looks like this order was delivered within the advertised lead time.

Our carriage charges are easy to see, displayed at basket before deciding to purchase.

On investigation, our customer service team responded promptly to your request for a return, as it appeared you wanted a black bracket rather than a mill finish bracket which was ordered and delivered.

Once returned the item will be refunded.

Please reach out to us by email if you have any further queries.

Kind Regards,
Drainage Central Team

Valutata 5 stelle su 5

Great service

Great service. Spent an entire day trying to find a company that would send cast iron sewer pipes via next day, mainly talking to call centres who didn’t understand what I wanted. Found Drainage Central near the end of the day and Jack was excellent. He was the first person to point out I needed a certain type of drain as it would go in concrete, and his quote was far better than most others even without their fast delivery. Before sending the quote, he checked with the foundry that they had the stock in and that next day delivery would work. The pipes all turned up on time, and when we found one had cracked on one end in transit, Jack had it all sorted in 30 minutes.
Perfect service! Knowledgeable, friendly and very responsive.

13 agosto 2025
Non scritta su invito
Logo di Drainage Central

Risposta di Drainage Central

Hi,

Thank you for taking the time to leave us such a nice review.

We pride ourselves on product knowledge and we were happy to be able to help on this occasion.

Warm Regards,
Drainage Central Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più