Electric11 Recensioni 

62
•
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

From the initial quote to the final works we were very happy with the way that Electric11 handled themselves. There was one issue which I reported immediately and I was very impressed with their res... Leggi di più

Valutata 5 stelle su 5

I wanted a Zappi EV charger moved to another location. This required 20m of new armoured cable to be wired from the consumer unit to the Zappi. Communication with Electric11 was first class from start... Leggi di più

Valutata 4 stelle su 5

We had 18 solar panels, inverter and battery installed by Electric 11, and they were quick and tidy and made good all works. We also had to have a full house re-wire, which was done over a period of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After contacting the company Tim came to look at work required. Change of lighting in the kitchen & replacement switch for outside socket. Quote sent through accepted & a date arranged. Text sent be... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Elettricista
  2. Impresa specializzata in energia solare
  3. Ingegnere elettrico
  4. Servizio di installazione elettrica

Scritti dall'azienda

Electric11 is a family-run team of qualified electricians based in Norfolk, proudly serving Wymondham, Attleborough, Norwich, and the surrounding areas. We provide a complete range of domestic and commercial electrical services, from full and partial house rewires, fuse board upgrades, and landlord safety certificates (EICR & PAT testing) through to EV charger installations, solar panel and battery storage systems. As an MCS & HIES registered installer, we also specialise in renewable energy solutions, helping homeowners and businesses cut energy costs and reduce their carbon footprint. Whether you need an emergency electrician, routine maintenance, or a large-scale installation, Electric11 delivers reliable workmanship, clear communication, and professional service every time.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

62 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(62)

39 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Terrible experience with this company

Terrible experience with this company. Terrible communication from the start, electrician turned up late and didn't contact us to let us know, we had to chase up both times. Work wasn't finished the first time, they wanted to delay the second time round. They messed us about and sent one of their electricians out who damaged our conservatory wall when fitting our outdoor lights. The light wasn't attached properly. Had to chase the office to get someone out to fix it, they assured me the director would come out and rectify, but they sent someone else who did their best to fix the damage. They didn't make us aware of this change. They had a very unprofessional attitude and laughed saying they were sorry about the previous electrician and for damaging the wall (as they were laughing). Not funny, not using this company again. Waste of money.

5 settembre 2025
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Risposta di Electric11

Hi Hannah,
Thank you for taking the time to leave your feedback. We can see there were lessons to be learnt here, especially around how we managed the job on site, and we’ve already made improvements to how we communicate scheduling changes.

That said, this project had been planned with you for almost 6 months, and looking back at our records there were 27 emails, 11 text messages and 5 phone calls exchanged. We feel this does show that regular communication was taking place, though perhaps not always in the way you would have liked.

It’s also important to mention that the outdoor lights supplied for us to fit were of poor quality and not designed for the way you wanted them installed. Our first electrician raised this with you at the time, but you asked us to proceed regardless, which unfortunately led to some of the difficulties.

We did return to make good, and our intention throughout was to resolve the issues properly. It’s disappointing to hear you still felt let down, as we do take pride in our work and customer service. Your feedback will be used internally to make sure frustrations like this are avoided in future.

– Kris, Director, Electric11

Valutata 5 stelle su 5

Ground Mounted Solar and Battery storage system

Electric11 completed a Ground Mounted Solar and Battery storage system for us at our farm in Norfolk , the team we excellent from start to finish, honestly can thank them enough for how easy they made the whole process and assisted us in understanding more about our needs and requirements. No pushy sales tactics and excellent installers.

3 luglio 2025
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Risposta di Electric11

Thank you for your wonderful review and for putting your trust in Electric11. We're grateful for your support and are so pleased you had a great experience with us. We look forward to helping you with any future electrical work.
https://electric11.co.uk/ground-mounted-solar-panels-norfolk/

Valutata 5 stelle su 5

EICR in Norfolk

Electric11 recently undertook an Electrical Installation Condition Report - EICR in Norfolk at one of my properties. Communication was excellent, and the report returned to me within 24hours. Great service, will use for all my properties going forward.

29 agosto 2025
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Valutata 5 stelle su 5

Professional Solar Panel Installation in norfolk

I strongly recommend Electric11 for solar panel installation if you are looking for a professional experience with quality products, service and installation.

Thank Kris and team!

4 agosto 2025
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Risposta di Electric11

We're so pleased to hear you were happy with the service we provided. Thank you for your kind words and your 5-star review. It was a pleasure to assist you, and we hope to work with you again in the future.
https://electric11.co.uk/solar-panel-installer-norfolk/

Valutata 1 stelle su 5

Very overpriced for the services…

Very overpriced for the services offered, and the constant tacky advertising plastered around town doesn’t help their image. The owner comes across as arrogant and would do well to focus on improving the quality of the business rather than self-promotion.

1 luglio 2025
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Valutata 5 stelle su 5

Electric11 Ltd have done a fantastic…

Electric11 Ltd have done a fantastic job. From the first point of contact through coming out to give advice on options to completing the job. The job was completed in a short space of time from the original quote. The work looks very tidy and professional and the staff knowledgeable and helpful. Thanks Max for a great job.

17 marzo 2025
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Risposta di Electric11

Hearing such positive feedback motivates us to keep delivering exceptional electrical services. Thanks for sharing!
https://electric11.co.uk/solar-panel-installer-norfolk/

Valutata 5 stelle su 5

First Class Installation

I am very happy with the installation work at my property. This work was carried out efficiently. The staff from quotation to commisioning ticked all the excellent boxes. I highly recommend Electric11, a first class company.
Thank you, Emrys Skye.

5 novembre 2024
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Risposta di Electric11

That’s amazing to hear—thank you so much for your kind recommendation! We’re so pleased you were happy with the service.
https://electric11.co.uk/ground-mounted-solar-panels-norfolk/

Valutata 5 stelle su 5

Excellent Electrician!🤍

Hi, Thank you to Andy for today at my dad's in Wroxham. He was very professional, knowledgeable, friendly, and obliging. My dad's carer was there to greet him. She and my dad was very impressed with Andy's work. She wants his number for future reference in case she needs a great, experienced, reliable electrician. I've passed it on! 🥰 Thank you

17 ottobre 2024
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Risposta di Electric11

We’re so grateful for your positive feedback! It was a pleasure working on your electrical project in Norfolk. Electric11 looks forward to supporting you with any future electrical needs!
https://electric11.co.uk/home-rewire-in-norfolk/

Valutata 5 stelle su 5

Can't beat about the Bush

Can't beat about the Bush - just an EXCELLENT job. Well done Max. Thank you all.

17 novembre 2023
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Risposta di Electric11

Hi there! Thank you so much for your kind words! We are so grateful that you took the time to leave us a positive review. Our team is always here to support you and address any electrical needs you may have. We look forward to serving you again soon. Regards, Kris.

Valutata 5 stelle su 5

Full care and attention

Fantastic communication, explanation and service.

Great job carefully carried out

15 luglio 2022
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Risposta di Electric11

Hello Robert! We're so happy to hear that you had a positive experience with our company. Thank you for sharing your feedback and for choosing to do business with us. Regards, Kris.

Valutata 5 stelle su 5

Kris came to install some outside…

Kris came to install some outside electrics for us and did a fantastic job. Unfortunately i was working away at the time, but Kris still managed to install everything we required (in dreadful weather I might add) to our exact specifications, and to the highest standards, will definitely use Kris and his company Electric 11 again

14 maggio 2022
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Risposta di Electric11

Hello Andy! We're thrilled to hear that you had such a positive experience with our electrical services! Your feedback is essential to our continued success, and we appreciate you taking the time to share your thoughts. Thank you for being a valued customer! regards, Kris

Valutata 5 stelle su 5

Amazing local company

Kris and his colleague were fantastic. Very professional and they have completed a high quality job solving a problem that we have had for a while. Kris was friendly and approachable when I wasn't sure on what needed doing. He also worked around my need to be online for work. Excellent service and work. We will definitely be using you again for our electrical needs.

14 marzo 2022
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Risposta di Electric11

Hi Nicola, Your positive review is truly encouraging! We're so glad that you were pleased with our promptness, professionalism, and expertise. We take pride in our work and are always striving to improve our services. Thank you for your valuable feedback and support! Regards, Kris

Valutata 5 stelle su 5

Great comms and help in diagnosing an…

Great comms and help in diagnosing an EV wallcharger unit which was playing up. Very much appreciated.

9 marzo 2022
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Risposta di Electric11

Hello Julian, Thank you for your generous feedback! We're thrilled to have provided you with an exceptional experience. Your satisfaction is our ultimate reward, and we're committed to maintaining the highest standards in all our projects. If there's anything else we can do for you, please don't hesitate to let us know. We're here to help! Regards, Kris.

Valutata 5 stelle su 5

Excellent service

Returned my call promptly. Polite , clean workers. Fair price. Excellent. Would recommend and use again.

8 febbraio 2022
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Risposta di Electric11

Hello Deby! We strive to provide the best possible experience for our customers, and it's great to know we hit the mark. Thank you for leaving a positive review! Regards, Kris.

Valutata 5 stelle su 5

Great electricians, highly recommended. Would use again!

Easy to arrange and book. Honest and clear communication. Did the job (replacing hob and other bits) very quickly and efficiently with minimal disruption and kept us informed as they went about what could be done etc. Highly recommended!

4 febbraio 2022
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Risposta di Electric11

Hello Luke! It's always great to hear that we've positively impacted our customers. Thank you for your feedback and for choosing our company for your needs. Regards, Kris.

Valutata 5 stelle su 5

Excellent service

Excellent service received from Electric11. Kris and Max were punctual, efficient, tidy and nice to talk to. They did a full check, replaced a socket and a switch and issued a domestic EICR. The invoice was absolutely in line with the quote they had given us ahead of doing the job. Will definitely use again in the future if / when need arise. Highly recommended.

2 febbraio 2022
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Risposta di Electric11

Hi Viviana! Wow, five stars and such kind words - we couldn't be happier! Your safety and satisfaction mean the world to us, and we're thrilled to have been part of your home's electrical journey. It's customers like you who make our job truly rewarding. Thank you for trusting us, and we can't wait to assist you with any future electrical needs. Regards, Kris

Valutata 5 stelle su 5

Good work and tidy work

No problems at all as they set to as soon as they arrived and solved the problem, explaining clearly what had happened. Very satisfied

11 dicembre 2021
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Risposta di Electric11

Hi Mrs. Gillian We're so glad you had a positive experience with our company. Thank you for sharing your feedback! Regards, Kris.

Valutata 5 stelle su 5

Kris was great

Kris was great, so friendly, clean and efficient and came back the next day when we found a problem. Couldn’t recommend him highly enough.

7 dicembre 2021
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Risposta di Electric11

Hi Elizabeth, we're so happy to hear that you had a positive experience with our company. Thank you for sharing your feedback and for choosing to do business with us. regards. Kris.

Valutata 5 stelle su 5

Excellent service - definitely 5 star

Kris provided an excellent service. Came out to check the work to be done, gave us a written quote promptly and booked us in for the actual work. On the day itself, Kris and his colleague completed the jobs (there were several jobs we needed doing) very efficiently and left the work area spotless. That professional courtesy of cleaning up properly after you finish a job deserves a 5 star rating in itself. I would highly recommend this company.

7 dicembre 2021
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Risposta di Electric11

Hi Hassan! Thank you for your wonderful feedback and high praise! Our certified electricians are passionate about what they do, and your satisfaction is their greatest reward. It's been a pleasure to work with you, and we're grateful for the opportunity to make your home safer and more efficient. We'll always be here whenever you need us. Regards, Kris.

Valutata 5 stelle su 5

Landlord Safety Certificate

Electric11 visited a rental property for us and carried out the necessary work for bringing the house up to standard for the Landlord Safety Certification. All wiring checked, some light switches were replaced, new earth cable installed for the cooker & boiler and the circuit board upgraded. All work was carried out in a professional manner and they were clean and tidy on site. They communicated well with the tenant to arrange a suitable time for the visit, explained what work was being carried out and relayed all information back to us without us having to follow up or chase them. Highly recommend.

7 luglio 2021
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Risposta di Electric11

Hi there! Thank you for your generous feedback! We're thrilled to have provided you with an exceptional experience. Your satisfaction is our ultimate reward, and we're committed to maintaining the highest standards in all our projects. If there's anything else we can do for you, please don't hesitate to let us know. We're here to help! Regards, Kris.

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