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Scopri cosa dicono le persone

Valutata 5 stelle su 5

These guys do exactly what they say they will- my bike was valued quickly and, though to be honest I’d hoped for a bit more, they made the entire process simple and paid me promptly.

Valutata 5 stelle su 5

Wonderful experience from start to finish. Lots of bikes to choose from, helpful, friendly advice. I picked up the bike from their shop and was very well looked after, the bike was in first class cond... Leggi di più

Valutata 5 stelle su 5

Fast communication and easy to deal with. Very quick payment ebike was collected on Saturday and payment in bank account on Monday afternoon. I initially had my bike for sale on marketplaces but rece... Leggi di più

Valutata 4 stelle su 5

Of all the selling sites we tried, this was the simplest, most honest and straightforward. The others were pretty hopeless all round. We didn’t get as much as we’d hoped for our bikes, but maybe we we... Leggi di più

Dettagli dell'azienda

  1. Negozio di biciclette usate

Scritti dall'azienda

Ebike Exchange offer a large selection of affordable and professionally reconditioned e-bikes.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

89 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(89)

89 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I would recommend this place to anyone

I would recommend this place to anyone, having brought a canyon tourque on from them everything was as described and delivery was quick and easy, even on the online appointment they went over the timing of 15 mins to make sure all my questions were answered. They gave me the space I needed to make an informed decision on my purchase.

Only set back was a charger was missed on delivery for the gears. However they were incredible dispatched it that day and arrived quickly. Customer service was on point. Cannot fault them and is a go to place for e-bikes

22 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Professional excellent service

Ebike Exchange was recommended to me by my Wife and it was probably one of the best things I did. From start to finish, the process went smoothly and it took less than a week from bike being collected to payment being sent. The exchange of emails and instructions from them was very professional and well explained for what I need to do. This company also offered me a good price for my E-bike and I fully recommend them. I would consider using them again in the future. 5 stars from me!

7 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service all through.

Great service all through. Within 4 days from accepting offer bike had been collected, inspected and payment received. No hassle, all organised by Ebike Exchange and tracked and insured delivery.I would not hesitate to use them again.

12 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

I used E-bike exchange to sell my…

I used E-bike exchange to sell my E-bike. Very happy with the process. Great communication throughout the process at each and every stage including confirmation of receipt and payment.

Wouldn’t hesitate to recommend, great experience!

3 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Really professional and quick service…

Really professional and quick service was very quick considering the distance I am to them and paid a really fair great price without having to deal with people harassing silly money offers when selling privately would 100 percent recommend them

24 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Super easy to sell my ebike

What a super easy process to sell my ebike!! The communications were clear, the instructions were concise and the whole thing was painless. The bike collection was simple, safe and quick.
Most importantly, the payment was super fast. Could not recommend these guys enough.

17 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

The Ebike Exchange made the whole experience of selling my Ebike very straight forward.

The Ebike Exchange made the whole process of selling my Ebike very straight forward from the initial valuation, to organising the courier pick, to the prompt payment of the agreed figure.

17 febbraio 2026
Non scritta su invito
Logo di Ebike Exchange

Risposta di Ebike Exchange

Thank you for taking the time to leave us a review. I'm glad you found selling to us straightforward!

Ebike Exchange Team

Valutata 5 stelle su 5

I had an excellent experience with Alex

I had an excellent experience with EBIke Exchange, thanks to Alex and the outstanding service provided throughout the entire process.

From start to finish, communication was clear, prompt, and professional. Alex kept me fully informed at every stage, making the whole experience smooth and stress-free. The process was straightforward and well explained, which gave me complete confidence.

The pricing was very competitive, and the delivery was quick and exactly as promised. It’s rare to find a company that combines great value with such high levels of customer service.

Overall, a fantastic all-round experience. I wouldn’t hesitate to recommend EBIke Exchange to anyone looking for great service, clear communication, and competitive pricing. Thank you, Alex!

11 febbraio 2026
Non scritta su invito
Logo di Ebike Exchange

Risposta di Ebike Exchange

Hi Oliver,

Thanks for the great review! I hope you enjoy the Vado, they're excellent bikes!

Best regards
Alex

Valutata 5 stelle su 5

Fantastic experience

Fantastic experience. Obviously you will get a little less than you would selling privately but there is zero hassle, zero risk and you get paid almost immediately. I accepted my offer on Friday, the bike was collected on Sunday and I was paid on Tuesday. Highly recommend if you are looking for a quick sale and a fair price.

10 febbraio 2026
Non scritta su invito
Logo di Ebike Exchange

Risposta di Ebike Exchange

Thank you, we really appreciate the review. We're glad you found it easy selling to us.

Ebike Exchange Team

Valutata 5 stelle su 5

5* Service

Ebike Exchange was really helpful when choosing an EBike for our son. The team was really helpful when arranging a collection time and explained everything we would need to know during the collection.

8 febbraio 2026
Non scritta su invito
Logo di Ebike Exchange

Risposta di Ebike Exchange

Hi Adam, thanks for the review!

Valutata 5 stelle su 5

Excellent company, give them a call if you're unsure.

I contacted Ebike exchange for a value for my bike and they returned the price very quickly. I actually called the company as I thought the price was too good to be true. Alex answered and reassured me of the process. They organised a courier who came the next day and I was paid the following day. I can't recommend this company enough. Thank you.

5 febbraio 2026
Non scritta su invito
Logo di Ebike Exchange

Risposta di Ebike Exchange

That's great to hear your pleased with the valuation for your bike, Brompton's hold their value well. It's down to our cycle courier that we were able to get such a fast turn around!

Ebike Exchange Team

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