These guys do exactly what they say they will- my bike was valued quickly and, though to be honest I’d hoped for a bit more, they made the entire process simple and paid me promptly.
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Scopri cosa dicono le persone
Wonderful experience from start to finish. Lots of bikes to choose from, helpful, friendly advice. I picked up the bike from their shop and was very well looked after, the bike was in first class cond... Leggi di più
Fast communication and easy to deal with. Very quick payment ebike was collected on Saturday and payment in bank account on Monday afternoon. I initially had my bike for sale on marketplaces but rece... Leggi di più
Of all the selling sites we tried, this was the simplest, most honest and straightforward. The others were pretty hopeless all round. We didn’t get as much as we’d hoped for our bikes, but maybe we we... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Ebike Exchange offer a large selection of affordable and professionally reconditioned e-bikes.
Informazioni di contatto
Unit 10 Quadrant, DT2 8GB, Dorset Innovation Park, Regno Unito
- 01305 579196
- contact@ebikeexchange.co.uk
- ebikeexchange.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very easy hassle free process.
Easy and simple!
Alex was great with keeping in contacting with us and was also patient and understanding when I discovered a simple issue with my bike. He gave me plenty of time to get it resolved and continued with the exchange after. Really happy with what I was offered compared to other e-bike buying places! Would highly recommend E-bike Exchange to anyone looking to sell their E-bike
Great bike sorted!
I was a bit of an awkward customer as I had a few issues. But Alex was very forthcoming with help and we got sorted quickly. Love my bike that I ended up with. Would recommend!
Really good communication and so easy…
Really good communication and so easy to arrange collection. No issues in recommending or using again. First class
E-bike Exchange purchased my 2 e-bikes…
E-bike Exchange purchased my 2 e-bikes from me and I had a great experience with them. They gave me a price via WhatsApp, organised a courier to come and collect and then paid me the amount we agreed on the day they said they would. I would highly recommend them. Thank you for a fab experience!
Very easy process
Very easy process, prompt payment for my bike. I will be using again next time I change
Good communication and service
Good communication and service, makes selling an emtb easy
Superb company pleasure to deal with
Bought a bike from Alex at ebike…
Bought a bike from Alex at ebike exchange and the delivery was faultless and the bike is in great condition. Small issue with the bike on arrival but Alex was quick to resolve the issue and 24 hours later all was good. Can't recommend these guys enough, great selection of bikes and fair prices.
Fantastic hassle free service and sale…
Fantastic hassle free service and sale from start to finish. Myself and a friend both used the ebike exchange and can’t fault them. Fair price paid for the bikes and collection and payment were prompt. Communication was great and I would definitely recommend to others. I’d happily use the company again!!
Perfect service
From sending a few photos of my bike to it being collected and paid for only took a few days. Great service all round!
A seamless and simple way to sell your ebike
A seamless and simple way to sell your ebike without the hastle of 'tyre kickers' or scammers. Get a quote via the online form, be honest about your bike, agree the value, arrange collection, which was fast and friendly. Bike was delivered to Alex within two days and money was paid into my bank account. No problem.
Great sale process from start to finish
The process of selling my bike with Ebike Exchange was faultless, from start to finish. Once I received and accepted my quote I was sent a sales contract to sign electronically. Then I emailed my original bike sale receipt and Alex organised the courier immediately. The courier process with Cycle Courier Co was also very smooth. The only glitch was that the link to their website to select pick-up slots was flagged by my VPN as unsecured. This was a bit stressful, but I bypassed it because the only information I entered was my preferred delivery slots, and no contact details (they already had those). The courier was a very friendly person and took great care of the bike. They delivered the bike to the shop within 2 days and I was paid on the same day the bike was delivered. I was hoping for a slightly higher quote because the bike hadn't been used much, but the smooth, secure and fast process compensated for that!
Best of the e-bike selling sites by far
Of all the selling sites we tried, this was the simplest, most honest and straightforward. The others were pretty hopeless all round. We didn’t get as much as we’d hoped for our bikes, but maybe we were being overoptimistic… Alex arranged collection and paid as soon as the bikes had been inspected. Thanks for making it simple, Alex.
Great experience overall
Great experience overall. Alex provided information along the way and made sure the bike was the right fit for me. Purchase and delivery were smoothly organzied. I went out for a ride the same day the bike was delivered. Great service. Would recommend.
Excellent service flawless throughout…
Excellent service flawless throughout would recommend 👌
Excellent service all the way
Excellent service all the way. They were very busy, but it was easy to talk to someone who could really and directly help to speed things up a bit. Courier arrangements were exactly as described and we received the payment the day after the bike arrived with them. I would have liked a slightly better price, but I guess everyone does. It was worth it for a faultless service.
Fair price for my ebike
Fair price for my ebike, good courier collection service, prompt payment at the price agreed. Nothing more needed
Good communication and no issues with…
Good communication and no issues with the sale, cash pain promptly, all round a really positive experience
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