Very easily and professionally booked in . Kept us informed at all times . Once paid the certificate was sent by email straight away . All in excellent service . Definitely would recommend them... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Everyone I dealt with over the phone was friendly, helpful and knowledgeable. I did not book immediately but they then called me as their engineer was going to be in the area and we received a discoun... Leggi di più
L'azienda ha risposto
As an elderly person who is not IT minded and the straight forward conversation I had on phoning up made it all stress free. All this made it a pleasant experience. Thank you Derek
L'azienda ha risposto
Very easy to book and company came back with a time date which was easy to change pending my availability. Contractor carried out the test and gave some good advice. Would use again for all safety che... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Easy EPC
Scritti dall'azienda
Every property certificate, the easy way
Utilising our 17 years experience in the industry paired with our specialised assessor, admin, and technical teams to provide expert and efficient service across the UK.Our comprehensive list of 15+ services ensures you can find all your property compliance needs under one roof. Quote Me Today Energy Performance Certs Rental Property Surveys Sale Property Surveys New Build Surveys MEES Consultancy
Informazioni di contatto
First Floor, 12 Albion Street, BN2 9NE, Brighton, Regno Unito
- 0800 170 1201
- customercare@easyepc.org
- easyepc.org
4,8
Eccellente
1782 recensioni
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Easy EPC
Hi Keith, thanks for taking the time to leave us a review.
Customer satisfaction is our priority, so we're thrilled to hear that you'd recommend us for our great service.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
A phone away for satisfaction.
One call made details explained survey done all very professional . Value for money ,
19 marzo 2025
Risposta di Easy EPC
Hi Joe, we really appreciate that you've taken the time to share your feedback with us.
Providing professional and value for money service is important to the Easy EPC team, so we're happy to hear that this was reflected throughout your survey with us.
If you require any surveys in the future, we'd be delighted to provide our services again.
Efficient Service
Emailed Easy EPC and received an immediate call back to confirm the price. I was then called by a local surveyor the next day to arrange an inspection. Everything from the initial email to the inspection to receiving the certificate was very efficiently organised.
17 marzo 2025
Risposta di Easy EPC
Hi Mr Spears, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.
We're delighted to know our efforts towards efficiency have resonated with you positively.
If you're in need of any property survey services in the future, our team is ready to help.
Great communication
Whole process was easy from start to finish.
A couple of thank you's. First to Sammy from customer services and secondly to Hasan, the assessor. Both were extremely pleasant and helpful.
Would recommend EasyEPC.
12 marzo 2025
Risposta di Easy EPC
Hi Bill, we love receiving reviews from our customers, so thanks for taking the time to share yours with us.
We're so pleased to hear your glowing feedback for Sammy and Hasan, we're truly grateful to have them both as part of our team and will be sure to pass on your kind words to them.
If you're in need of any property survey services in the future, our team is ready to help.
Excellent sevice
Easy EPC were very good to deal with, rapid responses to my enquiries , the assessor arrived exactly as arranged. Excellent service
13 marzo 2025
Risposta di Easy EPC
Hi Paul, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
Your recognition of our team's fast response times, prompt arrival and excellent service is greatly appreciated and motivating, we’ll be sure to share your feedback with the rest of the team.
If you require any surveys in the future, we'd be delighted to provide our services again.
Risposta di Easy EPC
Hi I. Shaw, customer feedback is important to us, so thank you for taking the time to share yours.
We're truly pleased to hear your feedback on our survey, turnaround and staff as we strive to keep our standards for those things as high as possible.
Should you need another survey or further assistance, we're just a call or email away.
Risposta di Easy EPC
Hi Chadwicks Kingston Ltd, we really appreciate that you've taken the time to share your feedback with us.
Your satisfaction with your experience with us is our priority, and it’s great to hear we're on the right track.
If you're in need of any property survey services in the future, our team is ready to help.
Risposta di Easy EPC
Hi Friend of Ted, your perspective is valuable, and we appreciate that you’ve taken the time to write us a review.
It's rewarding to know that you appreciated our timeliness and pricing, as those are priorities for us.
If you're in need of any property survey services in the future, our team is ready to help.
The visit was carried out quickly and…
The visit was carried out quickly and professionally
27 febbraio 2025
Risposta di Easy EPC
Hi Elaine, thanks for taking the time to leave us a review.
We're happy to hear that our services, particularly the site visit, met your expectations.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Risposta di Easy EPC
Hi Andy, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We take pride in providing easy, quick and excellent service, so we're glad that we hit the mark for you.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Highly recommended
I recently used Easy EPC for an energy survey on one of my units and I was so satisfied by their service that I thought I’d pop a quick recommendation on here. I found them to be really helpful at every stage. I made an initial enquiry for a quote and they were very helpful in answering my queries regarding where I could potentially improve the EPC rating. The price quoted was the price charged. The surveyor arrived on time and went out of his way to be as courteous as possible to avoid any disruption for the tenant. The surveyor took the time to answer my questions and took on board the efforts we’d made to improve the efficiency of the building. I have no hesitation in recommending this company and I am in the process of booking again for another of my units.
Mike W.
13 febbraio 2025
Risposta di Easy EPC
Hi CMS Mailings Ltd, we love reading feedback from our customers, so thanks for taking the time to share yours with us.
Your recognition of our team's helpfulness, timely arrival, courteousness and question answering is greatly appreciated and motivating, we’ll be sure to share your feedback with the rest of the team.
We look forward to hearing from you for any future needs, and will be eager to assist you further.
Could not be faulted
Could not be faulted. Quick, efficient, good price, polite and friendly service. Seamless link between them and the assessor. I recommend.
5 marzo 2025
Non scritta su invito
Risposta di Easy EPC
Hi Susan, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.
We're truly pleased to hear your feedback on our service as we strive to keep our standards in the areas you mentioned as high as possible.
If you're in need of any property survey services in the future, our team is ready to help.
Efficient and friendly.
28 febbraio 2025
Risposta di Easy EPC
Hi Ej, customer feedback is important to us, so thank you for taking the time to share yours.
It's rewarding to know that you appreciated our efficiency and friendliness, as those are priorities for us.
Thank you for choosing us for your property compliance needs. We are here should you require our services in the future.
Efficient and friendly service
24 febbraio 2025
Risposta di Easy EPC
Hi Loughborough Physio Clinic, we really appreciate that you've taken the time to share your feedback with us.
Your satisfaction with service is our priority, and it’s great to hear we're on the right track.
If you require any surveys in the future, we'd be delighted to provide our services again.
It was the best service very helpful on…
It was the best service very helpful on the phone I will allay to do Epc certificate and I have recommended lots of people once again thank you very much
26 febbraio 2025
Risposta di Easy EPC
Hi Manjula, we're grateful for the opportunity to hear about your experience.
We're delighted to know our efforts towards customer service have resonated with you positively.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Very reasonable price and prompt hassle…
Very reasonable price and prompt hassle free service
27 febbraio 2025
Risposta di Easy EPC
Hi Eamonn, we really appreciate that you've taken the time to share your feedback with us.
We are always striving for excellence, and your feedback on our pricing and service helps guide our journey.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
I thought after going all we did we…
I thought after going all we did we would have a better outcome
20 febbraio 2025
Risposta di Easy EPC
Hi Mark, thanks for taking the time to leave us a review, we always appreciate hearing from our customers.
I understand that you’re not totally happy with the result of your survey and I am here to help.
I have taken the time to look into your booking, and would like to reassure you that for your property type and given the type of fuel used by your heating system, you have received a very good rating. The rating you have received is in line with the average rating in the UK across all properties, and is significantly better than the average rating for buildings heated with this type of fuel. It is also above the minimum required for rental properties.
If you would like to discuss your rating in more detail, our customer care team is always more than happy to help with this type of query, please don’t hesitate to reach out to customercare@easyepc.org
Risposta di Easy EPC
Hi anon, we take your feedback seriously and are here to understand more.
We’re sorry to hear that you were not happy with the price of your survey, we usually pride ourselves on providing competitive prices, so we would like to hear more about your experience.
If you are able to provide more detailed feedback or would like to discuss the reasoning behind the price of your survey, please reach out to our customer care team at customercare@easyepc.org, who will be more than happy to help.
Risposta di Easy EPC
Hi Student Haus, your insights are crucial to us, and we appreciate you taking the time to share them.
We're pleased to know that our dedication to prompt communication has been well-received.
If you're in need of any property survey services in the future, our team is ready to help.
Risposta di Easy EPC
Hi Clare, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
Your satisfaction with our efficiency and value for money is our priority, and it’s great to hear we're on the right track.
Should you need another survey or further assistance, we're just a call or email away.
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