This is the fourth memory box I have purchased from Dust and Things as gifts. Always an excellent speedy service and quality memory boxes with lovely engraving.
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Ordered a personalised wine glass late on a Saturday evening. Received an email on Monday advising the glass had already been created and dispatched. Glass arrived Wednesday - parcel was well packaged... Leggi di più
Lovely glass and engraving really nice but would have been so much better if it came in its own box.
I ordered a product (personalised chopping board) from Dust and Things which when it arrived it had slight damage. I contacted them and within a matter of hours I had an e mail apologising and within... Leggi di più
Dettagli dell'azienda
Informazioni su Dust and Things
Scritti dall'azienda
Informazioni di contatto
Unit 20-23 Withey Court, Western Industrial Estate, CF83 1BF, Caerphilly, Regno Unito
- 03452221501
- support@dustandthings.com
- dustandthings.com
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Love it !
Received my Dusk Tankard today only 3-4 days after ordering . Not sure what the point of the bag is but I guess it’s a nice touch for delivery . However I’m now on my third pint from it and really like it . It’s big and chunky and well made but not heavy . It’ll probably end up hanging in my local pub so I don’t have to remember to take it with me where I’m sure it will receive many compliments .
FANTASTIC customer service!
FANTASTIC customer service!
My phone autofilled the wrong email address (my fault) so when I didn’t get a confirmation I got in touch and they instantly corrected everything and the item was sent very quickly.
The product is amazing! Perfect in every way. Thank you.
Great service, Cool mug!!!
Received my Chuug today. Fast postage, beautifully made. I love it!!!!
Beautiful, but simply impractical
It took a little longer than expected to arrive, but I was not disappointed with how beautiful it looked. Sadly, it is quite impractical for an actual beer mug. The rope is too tight, making it hard to hold (for big hands at least), and the metal does not get close enough to the lip of the edge to make drinking practical.
An expensive paperweight/gimmick.
Lovely box sent to my new grandson
Lovely box sent to my new grandson . Parents were thrilled with it as was big brother so I ordered one for him too.
Two happy bunnies !
Faulty item and no customer service
The mug I ordered became unstuck at the bottom and started leaking after only two uses and one wash which was washed carefully without submerging it. I have tried several times to contact the store to rectify this problem and have had no response to either the emails or the chat on there website. Very disappointing when I paid a lot of money for this item and now my partner is unable to use it. Would not recommend this store as no customer service seems to be running

Risposta di Dust and Things
Great customer service
Beautifully made products and a small problem was sorted out with the best customer service I have received in my life! Gemma was fabulous and could not have been more helpful.
What a fantastic product
I ordered a “midnight” Chuug tankard as a gift for a dear friend. It arrived within 2 days of ordering ! Fantastic ! The quality and attention to detail are excellent and I know my friend will be delighted with his personalised Chuug…. he will probably never drink beer out of anything else again, Well done to Mike and the team at Chuug in Cardiff
Perfect Gifts.
Really helpful, friendly and delivery of exactly what I wanted. Perfect gifts.
SLATE COASTER LETTERING
The lettering on my 1984 Slate Coaster received via Amazon is dull. The original advert showed it as a CLEARER WHITE but my item received was a DULL GREY.
Beautiful product
Beautiful product, great communication.
This is my third coaster set that I’ve bought for my married friends
Love it!
Excellent service
Excellent service. The company went above and beyond to ensure that I could have the product made exactly as I wanted it.
Great product a lovely gift for garden lover
Great product exactly what I was after for a gift for my garden loving mam. Changed wording and was such a easy transaction with great communication from company, change was made and product arrived perfect
Fabulous Chuug
What a fabulous company and the product (Chuug) was fantastic I bought these as gifts and the people love them. Would definitely recommend them 100% shame I can’t post a pic of it in the review.
Also you get a tracking number which is helpful so you know when it is going to arrive.
So if you love quirky things like this what are you waiting for go and buy them.
Definitely use them again.
Thanks for a great product 😃😃.
Beautifully made :)
Beautifully crafted. This is the second memory box I have bought from this company and I’m very happy with the quality of the box and design :)
Ordered as I saw a Facebook advert
Ordered on the 24 feb Ordered 2 jugs and was told they would be delayed had an e mail on the expected delivery date to say they are delayed again by 2 weeks. Which would be around the 24th March Cancelled the order. Poor planning on behalf of the company.

Risposta di Dust and Things
Unfortunately the engraving isn’t a…
Unfortunately the engraving isn’t a lovely even grey colour, as pictured. Mine arrived an uneven blue/grey which makes it look cheap. Apparently this is how it can be, the finish varies from item to item.
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