stunning product!!! I love my little wallet that I purchased from them. It is beautiful; the color, style, and I actually didn't find it that stunning when I just received it in the package, but later... Leggi di più
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The Ezra loafers are very comfortable. Took me a few tries to get the right size but Chloe and Sophie were extremely quick at getting me what I needed to make the exchange. The pleats are more prom... Leggi di più
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Amazing customer service from Sophie, lovely loafers, so well made and classic. The branding, packing and every element is so beautifully crafted and well thought out! Thank you so much ☺️
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The service and the product are unmatched by any competitor !!!! The genius of your art are destroying your competition and l Love it!!! Thank you Scott Born!!’
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Dettagli dell'azienda
Informazioni su DUKE + DEXTER
Scritti dall'azienda
Since 2015, DUKE + DEXTER has expanded from its London roots into a global community; working with athletes, musicians, artists, designers, photographers and pioneers who do things differently, who go against the grain.
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4,7
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 100% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Amazing customer service!
11 marzo 2026
Risposta di DUKE + DEXTER
Hi Santo,
Thank you so much for your kind words!
We’re thrilled to hear you had an amazing experience with our customer service. If there’s ever anything else we can help with, please don’t hesitate to reach out—we’re always here for you!
Sophie
Risposta di DUKE + DEXTER
Hi Yannick
Thank you so much for your kind words! We’re thrilled to hear you’re happy with the product and our service. Your feedback means a lot to us.
We look forward to serving you again soon!
Sophie
The signed card saying thanks was a…
The signed card saying thanks was a nice touch. The quality of the product feels good. Can’t wait to get some loafers next
12 marzo 2026
Risposta di DUKE + DEXTER
Hi Alex,
Thank you! Really glad you appreciated the signed card - it’s a small touch we love including. Great to hear you’re happy with the quality too. We’ll be ready when you go for your first pair of loafers.
All the best,
Chloe - Customer Care
Beautiful !
16 marzo 2026
Risposta di DUKE + DEXTER
Hi Juliette,
Thank you for your review, glad you love your new wallet!
All the best,
Chloe - Customer Care
Great customer service
Quality of the shoes 10/10 and customer service response time is damn near instant
13 marzo 2026
Risposta di DUKE + DEXTER
Hi Randy,
Thank you so much for your amazing review! We’re thrilled to hear you rate the shoes 10/10 and that you had such a positive experience with our customer service.
Your feedback truly means a lot to us!
Sophie
The company was quick and easy
The company was quick and easy. Only thing I thought the scorpion would be more dark looks a bit like its printed on almost too light of a shade. Love the wallet super sleek and worth it.
11 marzo 2026
Non scritta su invito
Risposta di DUKE + DEXTER
Hello Daniel, Thank you for your feedback! We’re really glad to hear you found the experience quick and easy, and that you love the wallet’s sleek design.
We appreciate your comments about the scorpion detail as well. This is valuable feedback and we’ll be sure to share it with our team.
Thanks again for your support!
Sophie
All went smoothly with ordering and…
All went smoothly with ordering and getting package. Sneakers are excellent 👏🏻
6 marzo 2026
Risposta di DUKE + DEXTER
Hi Dragana,
Great to hear everything went smoothly from order to delivery. Delighted you’re loving the sneakers, appreciate you taking the time to share.
All the best,
Chloe - Customer Care
Risposta di DUKE + DEXTER
Hi Cedric,
Thank you for your review. We’re sorry to see this feedback, as we did respond promptly and worked to assist you with this.
After receiving your photos, we confirmed that the shoes themselves were not faulty- the slight bend on the penny bridge was caused by pressure during transit and would naturally settle once worn. We also offered further support and followed up with you directly.
Following this, you let us know that you had worn the shoes for an important event and applied leather adhesive, which unfortunately meant we were no longer able to offer an exchange. Prior to this, we were more than happy to arrange a replacement pair for you.
We always aim to resolve any issues quickly and fairly, and we’re sorry this situation didn’t meet expectations. If there’s anything further we can assist with, please feel free to reach out.
All the best,
Chloe - Customer Care
Duke and Dexter got it going on!!
Duke and Dexter got it going on!!! Creative, simple, and unique. The price reflects the quality.
9 marzo 2026
Risposta di DUKE + DEXTER
Hi Cody
Thank you for the great review!
We’re so glad to hear you appreciate the creativity, simplicity, and uniqueness of our designs. It means a lot to know the quality met your expectations.
Thanks again for your support!
Sophie
Brilliant customer service & Loafers
Brilliant customer service. Needed advice on sizing and got response within minutes of queries. Within the hour was able to confirm my correct size and place order.
Oh, the CB Ezra loafers (black) are so comfortable, I forget I’m wearing them!?!
2 marzo 2026
Risposta di DUKE + DEXTER
Hi Umar,
Thank you for your fantastic review! We’re delighted to hear that our team was able to help you quickly with the sizing and that you found the process smooth and easy.
It’s also great to know you’re loving the CB Ezra loafers. Hearing that they’re so comfortable you forget you’re wearing them is the best compliment!
Thanks again for your support, and we hope you continue enjoying them.
Sophie
This shoes are out of this world
This shoes are out of this world. The best part is that you can use them either a suit and with jeans and both ways look great
9 marzo 2026
Risposta di DUKE + DEXTER
Hi Edgar,
Thank you for your wonderful review! We're thrilled to hear you love the shoes.
We really appreciate your support.
Sophie
Risposta di DUKE + DEXTER
Hi,
Thank you for your lovely review! We're so glad to hear you think the shoes are amazing and that they arrived quickly.
We really appreciate your support and hope you enjoy wearing them!
Sophie
Great Material and condition love the…
Great Material and condition love the wallet so far
27 febbraio 2026
Risposta di DUKE + DEXTER
Hi Mason,
Thank you for your lovely review! We’re really glad to hear you’re enjoying the wallet and that you’re happy with the material and condition.
Thanks so much for your support!
Sophie
Top quality …
Great shoe company had a squeak out of one of my shoes and they instantly replaced them for me
5 marzo 2026
Risposta di DUKE + DEXTER
Hi Steven,
Thank you for your kind review! We’re really pleased we could resolve the issue quickly for you and get a replacement sorted.
Thanks so much for your support !
Sophie
Risposta di DUKE + DEXTER
Hi Yan,
Thank you so much for your kind words! We’re delighted to hear you had a great experience.
Thanks for your support!
Sophie
Risposta di DUKE + DEXTER
Hi Rahul,
Thank you so much for your kind review! We’re really pleased to hear you had a great experience and that you’re happy with the quality of the shoes.
We truly appreciate your support.
Sophie
Very nice service and great product
4 marzo 2026
Risposta di DUKE + DEXTER
Hi Valgerdur,
Thank you so much for your kind review!
We’re really happy to hear that you’re pleased with both the service and the product. It truly means a lot to us.
Thanks for your support!
Sophie
Great Quality, Great Customer Service
I ordered a jumper as a gift for someone. The jumper looks just as advertised and the quality feels very expensive.
Even after Evri lost the parcel, their customer service team were polite and responsive in helping me solve the issue.
10/10 recommend
7 dicembre 2025
Risposta di DUKE + DEXTER
Hi Charlotte,
Thank you for the kind words. We’re really glad the jumper lived up to expectations and that our team could help get things sorted after the issue with Evri. We appreciate the recommendation and hope the gift was a big hit!
All the best,
Chloe - Customer Care
Risposta di DUKE + DEXTER
Hi Seb,
Thank you so much for your review. We're glad you're happy with the quality of your cap. Hope to see you again soon!
All the best,
Chloe - Customer Care
The entire experience
The entire experience, from website to delivery was truly amazing. Shipping from the UK to the US was only a few days. Love the shoes ordered.
3 marzo 2026
Risposta di DUKE + DEXTER
Hi James,
Thank you for the great feedback. We’re so pleased to hear the whole experience, from the website through to delivery was smooth, and that the shoes arrived quickly to the US. Hope to see you again soon!
All the best,
Chloe - Customer Care
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