stunning product!!! I love my little wallet that I purchased from them. It is beautiful; the color, style, and I actually didn't find it that stunning when I just received it in the package, but later... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The Ezra loafers are very comfortable. Took me a few tries to get the right size but Chloe and Sophie were extremely quick at getting me what I needed to make the exchange. The pleats are more prom... Leggi di più
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Amazing customer service from Sophie, lovely loafers, so well made and classic. The branding, packing and every element is so beautifully crafted and well thought out! Thank you so much ☺️
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The service and the product are unmatched by any competitor !!!! The genius of your art are destroying your competition and l Love it!!! Thank you Scott Born!!’
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Informazioni su DUKE + DEXTER
Scritti dall'azienda
Since 2015, DUKE + DEXTER has expanded from its London roots into a global community; working with athletes, musicians, artists, designers, photographers and pioneers who do things differently, who go against the grain.
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4,7
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
JSM it’s worth the price
It was an easy check out I like to support up coming young people I’ll purchase other items in the near future great quality clothing
29 marzo 2026
Risposta di DUKE + DEXTER
Hi Jeanelle,
Thank you, we really appreciate the support. Glad the quality and experience hit the mark, and we look forward to having you back again soon!
All the best,
Chloe - Customer Care
My kinda vibe
Very personable throughout the process, quick shipping, great quality, and a unique vibe!
23 marzo 2026
Risposta di DUKE + DEXTER
Hi C,
Great to hear, thank you! We’re all about that balance of personality, quality, and smooth service. Appreciate the support!
All the best,
Chloe - Customer Care
Risposta di DUKE + DEXTER
Hi Alan,
Exactly how it should be - thanks for the feedback, and glad the new pair fits perfectly.
All the best,
Chloe - Customer Care
Duke + Dexter have gained another customer!
Ordered a pair of Ezra penny loafers, delivery was quick and they are incredibly comfortable. Will not be my last order!
30 marzo 2026
Risposta di DUKE + DEXTER
Hi Jaz,
Welcome to the family, glad the Ezra loafers delivered on comfort and speed. Looking forward to your next pair!
All the best,
Chloe - Customer Care
Honestly cannot recommend them enough
Honestly cannot recommend them enough. I’m so excited to wear my shoes to my wedding and my fiances one are also unbelievable. Consistently deliver in quality and just style. Customer experience is the best I’ve had in years.
30 marzo 2026
Risposta di DUKE + DEXTER
Hi Marianna,
This is amazing to read, thank you. We’re honoured to be part of your wedding, and thrilled both pairs hit the mark!
All the best,
Chloe - Customer Care
Risposta di DUKE + DEXTER
Hi Ivan,
Appreciate it, great to hear everything was quick and efficient. Hope to see you again soon!
All the best,
Chloe - Customer Care
Simply the best
As always fantastic customer service, luxurious well made brands.
Just love this company 🫶🏼
25 marzo 2026
Risposta di DUKE + DEXTER
Hi Rose,
Thank you so much, your continued support means everything to us. Really glad the service and quality keep delivering.
All the best,
Chloe - Customer Care
Risposta di DUKE + DEXTER
Hi Jared,
Love to hear that, comfort should always surprise in the best way.
Hope to see you again soon!
All the best,
Chloe - Customer Care
I'll improve the rating if I love the…
I'll improve the rating if I love the tee. Very disappointed with the ETA which will be two weeks after ordering, after paying for a 1-3 day service. Full marks though to Chloe for refunding the freight and keeping an eye on the tracking.
27 marzo 2026
Risposta di DUKE + DEXTER
Hi Gareth,
Thank you for your review and for the kind words, I really appreciate that.
I’m so sorry again for the delay with your order. As we discussed over email, this shipment was affected by unexpected transit disruptions, including rerouting due to airspace restrictions in the Middle East, along with some additional delays around the Easter period. Unfortunately, these are outside of our control and not typical for this service.
I completely understand how frustrating this must have been, especially after choosing the 1–3 day shipping option. As promised, I’ve refunded your shipping fee and have been keeping a close eye on the tracking for you throughout.
I really hope you love the tee when it arrives, it means a lot that you chose us for your first order.
All the best,
Chloe - Customer Care
Risposta di DUKE + DEXTER
Hi Abraham,
Love to hear this - straight out the box comfort is always the goal. Thanks so much for sharing!
All the best,
Chloe - Customer Care
Firstly I had a problem with the shoes…
Firstly I had a problem with the shoes being too small but no problem they were exchanged immediately almost on return then without wearing them for some time found that one squeaked badly but out of return time they couldn’t be more helpful and are sending out replacements if only other businesses were half as efficient friendly and sell brilliant shoes love them
2 aprile 2026
Non scritta su invito
Risposta di DUKE + DEXTER
Hi David,
Thank you so much for your patience with this - I’m really glad we could get everything sorted for you in the end. It means a lot to hear your kind words, and I hope the replacement pair is perfect for you.
All the best,
Chloe - Customer Care
Five starts from me!
Unique, stylish and eccentric pieces, right up my street.
Very quick dispatch and delivery.
Items are very high quality craftsmanship.
Used customer service with an issue over discount points, quickly resolved and refunded.
23 marzo 2026
Risposta di DUKE + DEXTER
Hi Terri,
Thank you for the five stars - really appreciate it. Delighted to hear the style and craftsmanship hit the mark, and that everything arrived quickly. Glad we could get the issue with your discount points sorted swiftly too.
All the best,
Chloe - Customer Care
Very bad packaging
23 marzo 2026
Risposta di DUKE + DEXTER
Hi Carla,
Thank you for your feedback. We’re sorry to see your review and to hear you were unhappy with the packaging.
We haven’t received any prior communication regarding this, however as soon as we saw your review, we reached out to you directly to better understand the issue and help resolve it. Unfortunately, we haven’t yet received a response.
For context, your cap would have been carefully packed in a box with protective packaging, so we’re keen to understand exactly what went wrong in this instance.
We’re always keen to make things right and would really appreciate the opportunity to look into this further for you. Please feel free to get back in touch with our team so we can assist.
All the best,
Chloe - Customer Care
Shoes look cool
Shoes look cool, however questionable construction. They have a plastic look and are way overpriced.
23 marzo 2026
Risposta di DUKE + DEXTER
Hi William,
Thank you for your feedback - we’re glad to hear you like the look of the shoes.
We’re sorry to hear your concerns regarding the construction. We can assure you that all of our shoes are crafted from genuine premium leather, not plastic. Our focus as a brand has always been on quality materials and craftsmanship, which is reflected in our pricing.
We haven’t received any direct communication from you, but if you’re not fully satisfied, you’re more than welcome to return your pair for an exchange, store credit, or a refund. Our team would be happy to assist in finding a style that better meets your expectations.
All the best,
Chloe - Customer Care
Another quality item fits great looks…
Another quality item fits great looks cool as F##K
19 marzo 2026
Risposta di DUKE + DEXTER
Hi Steve,
Love this, exactly what we like to hear. Thanks for the continued support!
All the best,
Chloe - Customer Care
Its got shipped super quick,amazing…
Its got shipped super quick,amazing material and quality. Would highly recommend
16 marzo 2026
Risposta di DUKE + DEXTER
Hi Marvin,
Really appreciate the recommendation, great to hear it all delivered as expected.
All the best,
Chloe - Customer Care
Absolutely excellent customer and…
Absolutely excellent customer and client service! Delivery is above and beyond as well as communication about delivery. The shoes are so fabulous and I love the quality! I will absolutely order for years to come. Thank you DUKE + DEX
2 febbraio 2026
Risposta di DUKE + DEXTER
Hi Krissy,
This means a lot, thank you for the incredible support. We’re so pleased you’re loving the shoes and the overall experience. Looking forward to having you with us for years to come.
All the best,
Chloe - Customer Care
Risposta di DUKE + DEXTER
Hi Raymond,
Thank you - glad everything from fit to delivery was spot on. Hope to see you again soon!
All the best,
Chloe - Customer Care
Impressed with customer service!
Chloe handled my exchange with such ease and efficiency. Her Quick response and help to choose the correct shoe for my exchange was not only much appreciated, it was truly impressive!
19 marzo 2026
Risposta di DUKE + DEXTER
Hi Michael,
Thank you so much for your kind words. I’m really glad I could help make the exchange process smooth and get you into the right pair. It means a lot that you took the time to share this - truly appreciated!
All the best,
Chloe - Customer Care
The best service
The speed of ordering and more importantly delivery was awesome. Then when you open the show box you get such a personalised approach of letter etc and the tone of the comms was so lovely and make you want to be part of their journey
19 marzo 2026
Risposta di DUKE + DEXTER
Hi Lee,
Thank you for such a thoughtful review. We’re really glad the speed and delivery stood out, and that the personal touches and tone came through - that’s exactly what we aim for. We’d love to have you along on the journey!
All the best,
Chloe - Customer Care
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