DUKE + DEXTER Recensioni 1781

TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The Ezra loafers are very comfortable. Took me a few tries to get the right size but Chloe and Sophie were extremely quick at getting me what I needed to make the exchange. The pleats are more prom... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The service and the product are unmatched by any competitor !!!! The genius of your art are destroying your competition and l Love it!!! Thank you Scott Born!!’

L'azienda ha risposto

Valutata 5 stelle su 5

Beautiful well made red Mary Jane’s. My second pair of shoes from Duke and Dexter. Shoes are packaged beautifully and are comfortable to wear. Arrived quickly too

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing customer service from Sophie, lovely loafers, so well made and classic. The branding, packing and every element is so beautifully crafted and well thought out! Thank you so much ☺️

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di abbigliamento

Informazioni su DUKE + DEXTER

Scritti dall'azienda

Duke + Dexter Since 2015, DUKE + DEXTER has expanded from its London roots into a global community; working with athletes, musicians, artists, designers, photographers and pioneers who do things differently, who go against the grain. SHOP MEN'S SHOP WOMEN'S CONTACT US

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Coolest clothes and company

Coolest clothes and company

5 giugno 2026
Logo di DUKE + DEXTER

Risposta di DUKE + DEXTER

Hey Connor,
Thank you so much for your kind words! We're thrilled to hear you love both our clothing and our company. Your support means a lot to us, and we can't wait to serve you again soon!
Sophie

Valutata 3 stelle su 5
Logo di DUKE + DEXTER

Risposta di DUKE + DEXTER

Hello Cheng,

We're sorry to hear that you were disappointed with the quality of the shoes.
We have checked our records and have not received any emails or other communication regarding your concerns. We would have loved the opportunity to assist you directly and find a solution.

Customer satisfaction is very important to us, so please get in touch with our support team and we'll be happy to review your case and do our best to ensure you're happy with your purchase.

We look forward to hearing from you and helping resolve this for you.

Sophie

Valutata 5 stelle su 5

100 % recommend

Great quality, very fast delivery a cracking pair of shoes!

5 giugno 2026
Logo di DUKE + DEXTER

Risposta di DUKE + DEXTER

Hi Sophie,
Thank you for your fantastic review! We're delighted to hear you're happy with the quality of the shoes and that your order arrived so quickly. We really appreciate your support and hope you enjoy wearing them for a long time to come!
Sophie

Valutata 5 stelle su 5

The service and the product are…

The service and the product are unmatched by any competitor !!!! The genius of your art are destroying your competition and l Love it!!! Thank you Scott Born!!’

8 giugno 2026
Logo di DUKE + DEXTER

Risposta di DUKE + DEXTER

Hi Scott,

Thank you for the incredible feedback. We’re thrilled to hear both the product and service exceeded your expectations. Your support means a great deal to the whole team, and we’ll be sure to share your kind words.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Beautiful well made red Mary Jane’s

Beautiful well made red Mary Jane’s. My second pair of shoes from Duke and Dexter. Shoes are packaged beautifully and are comfortable to wear. Arrived quickly too

8 giugno 2026
Logo di DUKE + DEXTER

Risposta di DUKE + DEXTER

Hi,

Thank you for your continued support. We’re delighted to hear you love your red MJ's and that they arrived quickly. It’s great to know you’re enjoying both the comfort and presentation of your second pair.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

I will 100% be back.

I can’t fault any of the products that I have purchased. You get so much for your money and the quality of the product is top tier.

This is now my go-to for anything shoe or clothing related.

Delivery was spot on.
Service was great and were happy to help with any exchanges needed with a quick turn-around.

4 giugno 2026
Logo di DUKE + DEXTER

Risposta di DUKE + DEXTER

Hi Rob,

Thank you for such a wonderful review. We’re delighted to hear you’ve had such positive experiences with our products, service, and delivery. It means a lot to know we’ve become your go-to for shoes and clothing, and we look forward to welcoming you back again soon!

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Brilliant shoes

Brilliant shoes. Lovely craftsmanship and details. Very comfortable

2 giugno 2026
Logo di DUKE + DEXTER

Risposta di DUKE + DEXTER

Hi Jack,

Thank you for the kind words. We’re delighted to hear you appreciate the craftsmanship, attention to detail, and comfort of your shoes. Enjoy!

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Great!

Excelente producto, muy bueno y de calidad.

31 maggio 2026
Logo di DUKE + DEXTER

Risposta di DUKE + DEXTER

Hi Fidel,

Thank you for your review.
We're sorry to see this feedback, particularly as the tracking information shows that your order was delivered on 13 June, the same day this review was posted.

After seeing your review, we reached out to you directly and also followed up to offer assistance and investigate any potential delivery issue, but unfortunately we haven't received a response.

If you have still not received your order, please contact our customer service team and we'll be happy to work with the carrier to investigate further. Our priority is always to ensure our customers receive their orders and are satisfied with their experience.

We look forward to hearing from you and hope we can resolve this for you.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Great shoe and customer service

The Ezra loafers are very comfortable. Took me a few tries to get the right size but Chloe and Sophie were extremely quick at getting me what I needed to make the exchange.

The pleats are more prominent on one shoe compared to the other, but that's not a problem to me. Would definitely order again.

10 giugno 2026
Logo di DUKE + DEXTER

Risposta di DUKE + DEXTER

Hi Trevor,

Thank you for your review. We’re delighted to hear you’re enjoying the comfort of the Ezra loafers. We're glad to know we could help make the exchange process smooth. We look forward to welcoming you back again soon!

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Amazing customer service from Sophie

Amazing customer service from Sophie, lovely loafers, so well made and classic. The branding, packing and every element is so beautifully crafted and well thought out! Thank you so much ☺️

9 giugno 2026
Non scritta su invito
Logo di DUKE + DEXTER

Risposta di DUKE + DEXTER

Hi Jessica,
Thank you so much for your kind words!
It truly means a lot to hear that you love your loafers and appreciated all the details, from the craftsmanship to the packaging and branding.
Thank you for your trust in me and for being such a loyal Duke + Dexter customer. Your support is incredibly appreciated, and feedback like yours makes what we do so rewarding.
We hope you enjoy your loafers for many years to come, and we look forward to welcoming you back again soon!
Sophie

Valutata 5 stelle su 5

In ordering products from Duke & Dexter…

In ordering products from Duke & Dexter the process is so smooth.

1 giugno 2026
Logo di DUKE + DEXTER

Risposta di DUKE + DEXTER

Hi Shane,

Thank you for your feedback. We’re delighted to hear the ordering process was smooth and easy from start to finish. Hope to see you again soon!

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Quality product w style

Quality product with efficient shipping. I bought a pair of loafers for my wife and she loves them

1 giugno 2026
Logo di DUKE + DEXTER

Risposta di DUKE + DEXTER

Hi Dominique,

Thank you for your review. We’re delighted to hear your wife loves her loafers and that you were pleased with both the quality and shipping experience.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

The wallet is a beautiful and stylish…

The wallet is a beautiful and stylish piece! Good communication from Duke and Dexter re: delivery

1 giugno 2026
Logo di DUKE + DEXTER

Risposta di DUKE + DEXTER

Hi,

Thank you for your kind words. We’re delighted you love the wallet and appreciate the communication throughout the delivery process.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Classyy

product is sexy asf, high quality and good delivery service

1 giugno 2026
Logo di DUKE + DEXTER

Risposta di DUKE + DEXTER

Hi Muhammad,

Thank you for the great feedback. We’re delighted to hear you love the quality and style, and that the delivery experience was just as impressive.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Very impressed

Impressed ...Great product, very well packaged, prompt service with a nice personalised touch.

27 maggio 2026
Logo di DUKE + DEXTER

Risposta di DUKE + DEXTER

Hi, Mark,
Thank you so much for your kind review! We’re really pleased to hear you were impressed with the product, packaging, and service. It means a lot to us that you noticed the personalised touch as well. We truly appreciate your support and hope to see you again soon!
Sophie

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più