stunning product!!! I love my little wallet that I purchased from them. It is beautiful; the color, style, and I actually didn't find it that stunning when I just received it in the package, but later... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The Ezra loafers are very comfortable. Took me a few tries to get the right size but Chloe and Sophie were extremely quick at getting me what I needed to make the exchange. The pleats are more prom... Leggi di più
L'azienda ha risposto
Amazing customer service from Sophie, lovely loafers, so well made and classic. The branding, packing and every element is so beautifully crafted and well thought out! Thank you so much ☺️
L'azienda ha risposto
The service and the product are unmatched by any competitor !!!! The genius of your art are destroying your competition and l Love it!!! Thank you Scott Born!!’
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su DUKE + DEXTER
Scritti dall'azienda
Since 2015, DUKE + DEXTER has expanded from its London roots into a global community; working with athletes, musicians, artists, designers, photographers and pioneers who do things differently, who go against the grain.
SHOP MEN'S
SHOP WOMEN'S
CONTACT USInformazioni di contatto
Regno Unito
- info@dukeanddexter.com
- dukeanddexter.com
4,7
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di DUKE + DEXTER
Hi Christian,
Thank you! So glad you're happy with your new wallet - enjoy it! Hope to see you again soon.
All the best,
Chloe - Customer Care
Speedy shipping and great products!
23 aprile 2026
Risposta di DUKE + DEXTER
Hi Lilac,
Thank you for sharing your feedback, we see you! Really glad the order reached you quickly and that you love the products.
All the best,
Chloe - Customer Care
Phenomenal experience
Reached the brand for an issue on my shoe and the response was phenomenal. I have not experienced such customer service in years not in uk.
Chloe helped throughout the all process with extreme care and attention. 5🌟 all day everyday. Thank you so much.
29 aprile 2026
Non scritta su invito
Risposta di DUKE + DEXTER
Hi Sandro,
Thank you so much for your kind words - this genuinely made my day! It was truly a pleasure helping you and I'm so glad we could sort everything out. Reviews like this are why I love what I do. Hope to see you back again soon!
All the best,
Chloe - Customer Care
Risposta di DUKE + DEXTER
Hi Ingmar,
Thank you for your feedback.
We really appreciate it. We’re glad you’re happy with the product and hope to see you again soon.
Sophie
Prompt service and delivery
Prompt service and delivery. Top quality product. What more could one want?
17 aprile 2026
Risposta di DUKE + DEXTER
Hi Melody,
Thanks so much for the great feedback! We’re glad you’re happy with the service and the quality—exactly what we aim for.
Sophie
Regular customer
Regular customer. Always happy with what I order from here. Derby shoes look great
17 aprile 2026
Risposta di DUKE + DEXTER
Hi Jamal,
Thank you for your continued support! We’re really glad to hear you’re always happy with your orders and that you’re loving the Derby shoes.
Looking forward to have you again soon.
Sophie
The return was as easy as it could be!
The return was as easy as it could be!! The quality of the shoes was first rate although the sizing didn't work out. I was very impressed
13 aprile 2026
Risposta di DUKE + DEXTER
Hi Terry,
Thank you for the lovely review! We're sorry the sizing didn't work out, but we're really glad the return process was hassle-free and that the quality impressed you. Hope to find you the perfect fit next time!
All the best,
Chloe - Customer Care
Fast answering for the return
Fast answering for the return. Impeccable Customer Service. Congrats!
17 aprile 2026
Risposta di DUKE + DEXTER
Hi Palerma,
Thank you so much for your kind words! We're glad we could handle your return quickly and make the experience a smooth one. Hope to see you back again soon.
All the best,
Chloe - Customer Care
I love my new shirt!
I love my new shirt! I wasn’t sure on the best size for me, so I bought 2 different sizes. It was very easy to return the one that didn’t fit me best.
20 aprile 2026
Risposta di DUKE + DEXTER
Hi Thomas,
Thanks so much for your feedback! We’re really glad to hear you love your new shirt and that the sizing process worked out well for you. Great to know the return was easy too.
Enjoy wearing it!
Sophie
My hat is awesome and was delivered…
My hat is awesome and was delivered really quickly
17 aprile 2026
Risposta di DUKE + DEXTER
Hi Matt,
Thank you! Thrilled it reached you so quickly, enjoy wearing it!
All the best,
Chloe - Customer Care
Risposta di DUKE + DEXTER
Hi Alex,
Thanks for sharing your feedback. So glad you're happy with your Ezra shoes - enjoy wearing them!
All the best,
Chloe - Customer Care
Wonderful customer service
17 aprile 2026
Risposta di DUKE + DEXTER
Hi Miko,
That means the world to us, thank you! Our team works hard to make every interaction a great one.
All the best,
Chloe - Customer Care
Perfect packaging
Perfect packaging, fast delivery, excellent product.
You can't wish more.
13 aprile 2026
Risposta di DUKE + DEXTER
Hi Raffaella,
Thank you so much! We love hearing that perfect packaging, fast delivery, and a great product is exactly what we aim for. See you again soon!
All the best,
Chloe - Customer Care
Fast shipping
Fast shipping! And also I got the tattoo sweatpants amazing quality fits perfect, stacks well too.
16 aprile 2026
Risposta di DUKE + DEXTER
Hi Alex,
Thanks so much for your feedback! We’re really glad to hear you’re happy with the fit and quality of the Sketch Sweatpants and that they arrived quickly too. Enjoy wearing them!
Sophie
Customer service
Customer service, speed of delivery and design are incredible. I ordered a fun pair of women’s loafers. My feet run a little wide and it is taking a while to break these in - thick socks, athletic tape, etc. but the quality is high.
21 aprile 2026
Non scritta su invito
Risposta di DUKE + DEXTER
Hi Haley,
Thank you for the kind words! So glad you love the design and had a great experience with us. Hang in there with the break-in, they'll feel amazing once they've moulded to your feet!
All the best,
Chloe - Customer Care
Premium quality and versatility
Took a bit of time to break in, but the fit and quality is outstanding. Will shop here for derbies and loafers again.
24 marzo 2026
Risposta di DUKE + DEXTER
Hi Thomas,
Thanks for sharing your experience. We’re glad to hear the quality and fit made it worth the break-in, and we look forward to getting you into a pair of derbies or loafers next.
All the best,
Chloe - Customer Care
Sleek. Beautiful. Delivered Rightly’
Express shipping never lies! The cardholder is premium truly what it is worth off. The green color of it matches any possible combinations of clothes i wear
13 aprile 2026
Risposta di DUKE + DEXTER
Hi Romuel,
Thank you for the great feedback. We’re really pleased you love the cardholder, the colour and quality sound like a perfect match. Glad the express shipping delivered as expected too. Hope to see you again soon.
All the best,
Chloe - Customer Care
Amazing customer service.
9 aprile 2026
Risposta di DUKE + DEXTER
Hi Frank,
Thank you so much for your feedback, this truly means a lot!
All the best,
Chloe - Customer Care
Great shoe !
7 aprile 2026
Risposta di DUKE + DEXTER
Hi Rico,
Thanks, it's great to hear you're enjoying the shoes!
All the best,
Chloe - Customer Care
Risposta di DUKE + DEXTER
Hi Nunya,
Thank you for your review, glad you're happy!
All the best,
Chloe - Customer Care
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.