I found DTW Tools are passionate about delivering service with honesty and integrity, really refreshing to see that old values are still out there. If I need anymore tools I would not look past them.... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Really excellent shopping experience. Needed this cordless Stihl within 3 business days. Was extremely pleased when it reached me the next day (even though I had chosen standard delivery ie. 2-3 busin... Leggi di più
L'azienda ha risposto
The best customer service I have ever received. After an initial phone call I drove across to DTW for some face to face advice. After talking through my needs Chris and his boss (apologies forgot name... Leggi di più
L'azienda ha risposto
Having purchased a Stihl battery roller lawnmower from DWT T&M Ltd with which was a flawless purchase with product arriving within delivery time and and well packaged, I decided to buy the Stihl Scari... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni di contatto
Unit 1, Adlington Central Business Park, Adlington, , PR7 4AY, Chorley , Regno Unito
- 01257422200
- sales@dtwtools.co.uk
- dtwtools.co.uk
4,8
Eccellente
640 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di DTW Tools & Machinery Ltd
Hi David,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Wonderful
Ordering from the website is easy , collection is easy , staff are really helpful and always professional. When you go to the store / warehouse to collect it is always clean and tidy . This all makes for a very good shopping experience.
17 marzo 2026
Risposta di DTW Tools & Machinery Ltd
Hello David,
Thank you very much for the kind review here. I'm very pleased to hear you were happy with the service provided and the feedback regarding our shop and staff means a lot to us. We really appreciate it.
We hope to serve you again soon!
Kind Regards,
Dan.
Risposta di DTW Tools & Machinery Ltd
Hello Stephen,
Thank you very much for the kind review. We really appreciate the feedback.
We hope to see you again soon.
Kind Regards,
Dan.
All good thanks.
27 febbraio 2026
Risposta di DTW Tools & Machinery Ltd
Hi Clive,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Risposta di DTW Tools & Machinery Ltd
Hi Bob,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Risposta di DTW Tools & Machinery Ltd
Hi Stephen,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Risposta di DTW Tools & Machinery Ltd
Hi Jonathan,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Easy to order using the…
Easy to order using the website,received emails from dtw regarding my order being received and when dispatched and it duly arrived a couple of days later.The price was competitive also.
3 marzo 2026
Risposta di DTW Tools & Machinery Ltd
Hi Jeremy,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Great price and delivered as specified
9 marzo 2026
Risposta di DTW Tools & Machinery Ltd
Hello,
Thank you very much for the kind review. We're pleased to hear you were happy with the price and service provided.
We look forward to serving you again in the future.
Kind Regards,
Dan
Fantasic compay
Fantasic compay, needed some Stihl oil and parts and they were brilliant. All sorted and arrived next day. Highly Recommended!
11 marzo 2026
Non scritta su invito
Risposta di DTW Tools & Machinery Ltd
Hello Oliver,
Thank you very much for the kind review. We're pleased to hear you were happy with the service provided and we appreciate the recommendation!
Looking forward to serving you again in the future.
Kind Regards,
Dan
Risposta di DTW Tools & Machinery Ltd
Hello Frank,
Thank you very much for the kind review. We're pleased to hear you were happy with the service and we look forward to serving you again in the future.
Kind Regards,
Dan
Quick delivery
Quick delivery, good product.Cut through bricks like a hot knife through butter.Thanks.
9 marzo 2026
Risposta di DTW Tools & Machinery Ltd
Hello,
Thank you very much for the kind review. We're pleased to hear you were happy with the quality of the product and the service provided.
We look forward to serving you again in the future.
Kind Regards,
Dan.
Easy site to navigate
Easy site to navigate - the mower arrived promptly. Would definitely use again.
2 marzo 2026
Risposta di DTW Tools & Machinery Ltd
Hi Ann,
Thank you very much for the kind review. We're pleased to hear you were happy with the service provided and we appreciate the feedback on our website too!
Looking forward to serving you again in the future.
Kind Regards,
Dan.
Brilliant brand new product packaged…
Brilliant brand new product packaged well and very fast delivery service.
5 marzo 2026
Risposta di DTW Tools & Machinery Ltd
Hi Darryl,
Thank you very much for the kind review. We're pleased to hear you were happy with the service provided and we look forward to serving you again in the future.
Kind Regards,
Dan.
Excellent service excellent value
26 agosto 2025
Risposta di DTW Tools & Machinery Ltd
Hi Susa,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Amazing service and updates .
Amazing service and updates .
Ordered STIHL motormix on Wednesday afternoon and arrived 10.20 the following day on a standard delivery 🚚.
Price of the STIHL motormix was also very competitive.
10/10 fully recommend and will be using again.
12 marzo 2026
Non scritta su invito
Risposta di DTW Tools & Machinery Ltd
Hi Alexander,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Risposta di DTW Tools & Machinery Ltd
Hi Kamiar,
Thank you so much for the lovely review. We really appreciate it and we look forward serving you again in the future.
Kind regards,
Christopher
Best price I could find for Stihl item…
Best price I could find for Stihl item I ordered. Delivery was really fast. Kept abreast of delivery timing at all points.
9 febbraio 2026
Risposta di DTW Tools & Machinery Ltd
Hi,
Thank you so much for the lovely review. We really appreciate it and we look forward serving you again in the future.
Kind regards,
Christopher
Risposta di DTW Tools & Machinery Ltd
Hello John,
Thank you for taking the time to leave us a review, however I am sorry that your experience wasn't a great one.
I would really appreciate the opportunity to look into this one further for you, so if you could, please give us a call on 01257 422 200 or email website@dtwtools.co.uk and we'll ensure this is escalated for you.
Kind Regards,
Dan.
Risposta di DTW Tools & Machinery Ltd
Hi Customer,
Thank you so much for the lovely review. We really appreciate it and we look forward serving you again in the future.
Kind regards,
Christopher
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