I accidentally ordered the wrong size phone case and didn’t realize it until I’d opened both packages, including the free screen protector. The case itself is awesome and exactly what I’d hoped fo... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I saw the rating for this company in the New York Times ratings of cell phone cases. I have used Otterbox for years, and on my last phone, the back glass cracked in an Otterbox, which didn't allow an... Leggi di più
Thank you for asking that I review my order. I was wrong and you guys responded immediately. Thank you for such great customer support
DROPGUYS have the best customer service I have ever experienced, I received the wrong item, and it was handled immediately in the best possible way. Their cases and screen protectors are fantastic, I... Leggi di più
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Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Informazioni di contatto
651 North Broad Street, 19709, Middletown, Stati Uniti
- hello@dropguys.com
- dropguys.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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I purchased an iphone 17 pro max and…
I purchased an iphone 17 pro max and after significant research determine the dropguys cases, screen protector and lens protector were my best option for protection of my phone. The case and screen protector are great and installed very easily. However the design of their lens protector is faulty. After the company replaced my initial lens protector, they sent me not one but two new protectors as a replacement. However each one, after following their installation instructions to the "T" had bubbles that were visible and could not be pressed out. It makes my phone look like crap from the lens side, so now I just keep it turned over. The customer service was amazing, and the lens protector still protects my phone, but unfortunately looks like crap. If you don't mind bubbles under the lens protector I would recommend the company for customer service alone, which leads me to believe they will stand behind their claims of replacement if broken. I know it's only cosmetic but still wish after spending the money on the iphone 17 pro max that I could have had a phone that looked great. I've had a couple friends that have noticed and were turned off by the appearance. I think this could be remedied but the company has given no indication they are working to correct it. They did refund my purchase but I would rather have had a nice looking lense protector with no bubbles.

Risposta di Dropguys
Dropguys has the best iphone 17 pro max accessories
Dropguys has the best iPhone 17 pro max case, camera lens protector, and screen protector, and sometimes three times expensive so I decided that the $1200 deserves that, so when I ran into trouble with my screen protector it was totally amazing to learn that the Dropguys staff cared about me getting a perfectly applied screen protector and sent me a replacement free of charge, that resulted in me making that perfect application thusly the new phone has a perfectly applied screen protector. The ultra thin clear case and camera lens protector are also extremely top rate.

Risposta di Dropguys
I'll be a repeat customer.
I haven't had a chance to test the product but I had to write a review purely based on customer service alone. I originally ordered the wrong case. Completely my error. I received it before I realized the mistake. I wrote to Dropguys and they responded within two hours. Not only did they immediately ship the correct one out to me, but also told me not to worry about returning the other. Fantastic customer service. I will be recommending them to everyone.

Risposta di Dropguys
Sleek and provides the protection as…
Sleek and provides the protection as stated. This is a great product

Risposta di Dropguys
Outstanding products and service
Outstanding products and equally outstanding customer service!

Risposta di Dropguys
Shattered glass everywhere
I got the camera protector for my iPhone 17 pro. Within one day it cracked… They did send me another one which within two days cracked when I went to remove the second one to put on a completely different type of case. It literally shot teeny tiny shards of glass everywhere as I was trying to pry it off. Terrible. Do not recommend!

Risposta di Dropguys
Top notch product, They Do it right!
A top notch product that does things the right way. I had an issue resolved immediately and I'm impressed with how the care for thier customers.

Risposta di Dropguys
Best customer service experience
Best customer service experience, fast response, competent rep, best resolution ever. The pretty much walked me thru the order to eliminate a complication i had with split payment. Then Created me a pre- made invoice and emailed me the link where I could shop directly using that link. It was indeed a smooth transaction and I'm impressed. Especially since this is my first shopping experience with dropguys

Risposta di Dropguys
Drop Guys team is Clutch!
Drop Guys team helped me resolve case change issue resulting from phone company not being able to deliver ordered phone for 3 months! Issue was with them.....solution was with Drop Guys! Your team is AWESOME! Thanks so much....can't wait to see my new phone in a Drop Guys case and share my story with friends and acquaintances.

Risposta di Dropguys
So fast yo respond and so fair
So fast yo respond and so fair! I love the product and will use them again

Risposta di Dropguys
Excellent products and customer…
Excellent products and customer service. I wouldn’t buy from anyone else.

Risposta di Dropguys
The phone case for my Samsung Galaxy…is everything I hoped for
The phone case for my Samsung Galaxy S-25 Ultra replaced a national brand that was bulky, and was almost impossible to use the side buttons unless I used 2 hands. The Dropguys case is soft, and eliminated the bulky feeling I had with my old case. It is perfect!

Risposta di Dropguys
Best phone case on the market!
Easy experience all the way around! Quality is exceptional.

Risposta di Dropguys
The camera protector is nicer than I…
The camera protector is nicer than I expected.

Risposta di Dropguys
EXCELLENT CUSTOMER SERVICE
I had ordered the wrong case and it was replaced immediately and without any stress or difficulty. The DROPGUYS are amazing. also i love that the protective case is so thin and so protective. I will definitely order from them again

Risposta di Dropguys
Great product.excellent fit and they…
Great product.excellent fit and they shipped very quickly.i am very satisfied with service and product!

Risposta di Dropguys
This is the first case I purchased from…
This is the first case I purchased from this company. From purchase to receiving the product was excellent. The product is top notch. I had cases in the past that I went for due to price but really felt unsure of the overall protection. This case is solid for a reasonable price and the look and feel is great. Great product and would definitely recommend to family and friends.

Risposta di Dropguys
Great product. Great customer service.
Great product. Great customer service with prompt communication and action.

Risposta di Dropguys
Very responsive to messages
Very responsive to messages, both email and chat. I forgot to include an item in my cart and they kindly helped to sort this out with me.

Risposta di Dropguys
Good customer service
Good customer service. Quick response time to lost package.

Risposta di Dropguys
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