I accidentally ordered the wrong size phone case and didn’t realize it until I’d opened both packages, including the free screen protector. The case itself is awesome and exactly what I’d hoped fo... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I saw the rating for this company in the New York Times ratings of cell phone cases. I have used Otterbox for years, and on my last phone, the back glass cracked in an Otterbox, which didn't allow an... Leggi di più
Thank you for asking that I review my order. I was wrong and you guys responded immediately. Thank you for such great customer support
DROPGUYS have the best customer service I have ever experienced, I received the wrong item, and it was handled immediately in the best possible way. Their cases and screen protectors are fantastic, I... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Informazioni di contatto
651 North Broad Street, 19709, Middletown, Stati Uniti
- hello@dropguys.com
- dropguys.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Great products
An easy-to-use website, with great products and options. I ordered a mag-safe phone case (with free screen protector) and camera protector. The two protectors came with handy wipes and cloths and were easy to apply. My items arrived after a few days and are a perfect fit for my new phone. They look great and are smooth with a quality feel. I’m very pleased I found Dropguys.

Risposta di Dropguys
I just bought the BEST protection for…
I just bought the BEST protection for my new iPhone 17 Pro Max from Dropguys. This is the third phone I have protected with their products and won't use any other product. I am 81 and drop my phone at least three times a day, and have sustained no phone damage to date on any of the three phones. This time I was able to buy the Ultimate case for my phone...they have been "sold out" in the past for my other phones. I like the Ultimate case the best. The ONLY things I wish were better are the instructions on applying things like the screen protector and camera lens protector, but given enough re-reading, I eventually get it done. I can't imagine anyone going back to any other protection once you have tried Dropguys!

Risposta di Dropguys
Ease of replacement for wrong order…
Ease of replacement for wrong order without any questions! Somehow on the website, I ordered a iPhone 16 Pro. I had clicked the tab for the Pro Max but computer glitch. I received the 16 Pro and immediately sent an email. Before I had a response from the email, I had my 16 Pro Max case in my mailbox. Outstanding customer service. I am ordering my third car for my daughter today! The case fits perfect, no issues with screen protector, quality product.
I was an Army Recon in a past life. I am intense with my gear (rough). ALL GEAR! I have already beat the case, no issues. I mount it to my Harley, zero issues. Its awesome!
Thanks for being awesome!
Matt

Risposta di Dropguys
Doing an order recheck is simple and a…
Doing an order recheck is simple and a great example of a business "Best Practices". As careful as I try to be, sometimes "stuff" happens unexpectedly. This approach makes so much sense on many, many levels. And is greatly appreciated!!

Risposta di Dropguys
Great and Prompt service. The Guys responded to my email within 2…
The Guys responded to my email within 2 hours and sent me a replacement for the product I had wrongly ordered all at no charge with no need to return the wrong product.

Risposta di Dropguys
Great customer service
Great customer service, rapid responses via email. Pleased. Would recommend.

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Helped with an issue
Helped with an issue, solved my problem in a couple emails. Appreciate them and their products.

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1st time customer
Quality Products , fast delivery. easy returns . great prices on products.

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They were great and fixed MY error.
Great product and great customer service.

Risposta di Dropguys
Prompt and helpful response
Prompt and helpful response. Solved problems with minimum of fuss, even when it was customers error.

Risposta di Dropguys
When I ordered my case and the screen…
When I ordered my case and the screen protector, I was pleasantly impressed that I was kept abreast of where the product was during the shipping. They kept me informed and I really appreciated that. My products got to me on time and a day early. I am loving my case and the screen protectors. I definitely would recommend Drop Guys to anyone wanting to get their cases. The prices were reasonable as well.

Risposta di Dropguys
The product is stellar
The product is stellar
The communication and shipping was exceptional and lightning fast

Risposta di Dropguys
Got a quick response to my question quick response…
Got a quick response to my question regarding order status.

Risposta di Dropguys
I sent a question after business hours…
I sent a question after business hours not expecting a response until the next day. To my surprise, I received a reply within 10 minutes. All of my questions were answered. I am impressed with their customer service & products.

Risposta di Dropguys
First ,everything was delivered 3 days…
First ,everything was delivered 3 days before expected delivery date , beautiful surprise. Second the case looks wonderful, not slippery, sturdy , fits like a glove . Screen protector was easy to put it on , as well as lens protector . So far didn’t drop my phone, and I’m not planning to but life happens no matter what I want , but I feel so much safer with the phone case from dropguys.com protecting it . Definitely recommend 100 %. Thank you dropguys.com.

Risposta di Dropguys
iPhone 17 Pro Trifecta Package
I ordered the clear case, camera cover, and screen protector triad. Each fits the phone perfectly. The camera cover feels solidly adhered to the phone compared to other products I used on my previous phone. And, the screen protector is the best fitting, most bubble-free product I've ever used on a phone. I'm hopeful that I'll never have the chance to verify how durable it is, but I'm sure I will.

Risposta di Dropguys
It is as advertised
It is as advertised. I’m 80 and drop my phone frequently. I now feel comfortable that my investment is protected.

Risposta di Dropguys
I very much like your products
I very much like your products. Good quality products that always arrive on time. But when a company owner/partner actual contacted me via email. I was impressed with "the old school approach". It never happened before (in tech). It showed me he actual cares about a individual customers experience.
This is how I personally run my business.

Risposta di Dropguys
Solution in a flash
I emailed my problem well after hrs but they responded in no time. My case was damaged and they had me send a photo of it then within no time an invoice for shipment. I am beyond pleased.

Risposta di Dropguys
Outstanding Service
After a few weeks, my iPhone screen protector cracked when I dropped the phone. Although the protector is not guaranteed, Dropguys sent a replacement immediately. They were responsive, courteous, and generous. I could not be happier with my experience.

Risposta di Dropguys
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