I accidentally ordered the wrong size phone case and didn’t realize it until I’d opened both packages, including the free screen protector. The case itself is awesome and exactly what I’d hoped fo... Leggi di più
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I saw the rating for this company in the New York Times ratings of cell phone cases. I have used Otterbox for years, and on my last phone, the back glass cracked in an Otterbox, which didn't allow an... Leggi di più
Thank you for asking that I review my order. I was wrong and you guys responded immediately. Thank you for such great customer support
DROPGUYS have the best customer service I have ever experienced, I received the wrong item, and it was handled immediately in the best possible way. Their cases and screen protectors are fantastic, I... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Informazioni di contatto
651 North Broad Street, 19709, Middletown, Stati Uniti
- hello@dropguys.com
- dropguys.com
4,7
Eccellente
621 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great experience
Great experience. The communication from order to delivery was really good, the products were obviously high quality when I unpackaged them, and so far, I love how they are performing and protecting my iPhone.
6 marzo 2026
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Risposta di Dropguys
Thank you for sharing your feedback, Jeff! We’re thrilled to hear that you had a smooth experience from order to delivery and that your iPhone is well protected with our products.
— The Dropguys Team
DO NOT BUY..
DO NOT BUY... over paid for a product. Phone still might break if dropped and they will offer you a coupon for an overpriced case. Adding ... this is a lie
Dropguys offers a "100% protection or your money back" guarantee, promising to refund the cost of the case if your phone breaks while inside it, as shown on their full-package page. They also provide a 5-year warranty on their cases.
5 marzo 2026
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Risposta di Dropguys
Thank you for your feedback, Diane. We’re sorry to hear that you’re disappointed with your experience.
Our team always aims to clearly explain our warranty coverage and how it works when assisting customers.
We apologize if our resolution did not meet your expectations. Your feedback is important to us, and we truly appreciate you taking the time to share your experience.
— The Dropguys Team
I had an issue with my case and…
I had an issue with my case and customer service got back with me very fast !! Issue was resolved and I am a customer for life. Kahmille was very helpful and polite and resolved my complaint. These guys Rock !!! Great products.
5 marzo 2026
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Risposta di Dropguys
Thank you so much for your kind words, Jim! We're really glad we could help resolve the issue quickly. We truly appreciate your support and are grateful to have you as a customer.
— The Dropguys Team
I dropped my phone after I put the case…
I dropped my phone after I put the case on and it didn’t break. It is not cheap feeling, seems sturdy. I was willing to spend more to have a good case for a phone over $1000. I don’t know why people buy a $1600 phone and spend $10 on a iPhone case for protection. I love this iPhone case and comes with a screen protector. I got the clear so you can see the beauty of the phone.
5 marzo 2026
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Risposta di Dropguys
Thank you for sharing your experience, Christine! We're so glad to hear the case protected your phone and that you're enjoying the quality and design. It means a lot that you chose our case to protect your device, and we appreciate your thoughtful feedback. Enjoy showing off your phone with the clear case! 😊
— The Dropguys Team
Risposta di Dropguys
Thank you for your feedback, Shelbys! We're glad to hear our team was able to assist you promptly. We truly appreciate your support and hope to serve you again in the future. 😊
— The Dropguys Team
Highly rated by Wirecutter
Highly rated by Wirecutter. Excellent product. Shipped quickly. Understandable installation directions. very good customer service.
25 febbraio 2026
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Risposta di Dropguys
Hi Esprit,
We’re so glad you found us through Wirecutter and that everything — from shipping to installation to customer service — met your expectations!
Thank you for your kind words and for choosing Dropguys. We truly appreciate your support!
— The Dropguys Team
quick responses
quick responses, great overall, even on a Sunday, very impressed
1 marzo 2026
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Risposta di Dropguys
Hi Paula,
We’re so glad you were impressed with our quick responses — even on a Sunday! 😊 We always aim to be there when our customers need us.
Thank you for your kind words and support!
— The Dropguys Team
Dropguys have Excellent customer…
Dropguys have Excellent customer service. They monitor & Reply to customer emails. They sell a great Quality protective case ! I have an iPhone 17. Their cases hug the phone without any interference with the functions of the phone. Highly recommended.
25 febbraio 2026
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Risposta di Dropguys
Hi Gerry,
We really appreciate your kind words! It’s great to hear you’re happy with both the customer service and the quality of your iPhone 17 case. We work hard to make sure our cases fit perfectly without interfering with any functionality, so that feedback means a lot.
Thanks so much for the recommendation and for choosing Dropguys!
— The Dropguys Team
Great products!
Easy to order. Fast shipping. Well packaged. Ordered a screen protector, case, and lens protector. All were easy to install and great quality.
12 febbraio 2026
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Risposta di Dropguys
Hi Melissa,
Thank you so much for the great review! We’re glad ordering was easy, shipping was fast, and everything arrived well packaged.
It’s awesome to hear the case, screen protector, and lens protector were all easy to install and met your expectations for quality. We truly appreciate your support!
— The Dropguys Team
Did not receive my items from Dropguys
I ordered iphone 17 pro ultra slim case and the lens protector from Dropguys, which has high ratings. It cost 83.97. They sent me a one package which. had the outer bracket and the "free" screen protector, but not the two main pieces I ordered. No explanation that this was package 1 of 2, but I never received notification as I did on the first package of its delivery to our building's secure lockers. Received first package on January 13, 2026. Company later told me second package was selivered the folloowing day, but it was not. Lockers are locked. Never was notified. Person responded, but then when I emailed what happened, thher was silence, which has continued for nearly two weeks. Horrible customer service, and of course no phone number,and there is a non-functioning chat feature. DO NOT ORDER A phone protector from Dropguys. I have had two great experiences with Otterbox.
13 gennaio 2026
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Risposta di Dropguys
Hi Samu,
We’re truly sorry for the frustration this caused. We want to clarify that we have been responding to your messages throughout the process, but it’s possible some of our replies may have landed in your spam or junk folder.
That said, we understand how concerning it is when a package appears missing — especially with secure lockers involved. While we’ve already resolved this in our most recent conversation, we still sincerely apologize for the inconvenience and the stress it caused.
We appreciate you bringing this to our attention and giving us the opportunity to make it right.
— The Dropguys Team
The seller responded quickly!
The seller responded quickly and resolved my issue without a lot of red tape and hassles!
I recently had to deal with Simple Human for a similar issue and their system was a big pain requiring sending them videos of the defective product!
15 febbraio 2026
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Risposta di Dropguys
Hi Nicholas,
Thank you so much for sharing this! We’re really glad we could respond quickly and resolve everything without putting you through a long, complicated process.
We believe getting help shouldn’t feel like jumping through hoops — so it means a lot to hear that the experience felt smooth and hassle-free on your end.
We truly appreciate you taking the time to leave this review and for giving us the opportunity to make things right. If you ever need anything else, we’re always here to help!
— The Dropguys Team
The fit was perfect
The fit was perfect, feels good in the hands and so far no problems with my wireless car charger.
13 febbraio 2026
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Risposta di Dropguys
Hi Bucky,
Thank you so much for your review! We’re thrilled to hear the fit was perfect and that the case feels great in your hands — that’s exactly what we aim for.
It’s also awesome to know it’s working smoothly with your wireless car charger. That seamless compatibility makes all the difference!
We really appreciate you taking the time to share your experience. If you ever need anything at all, we’ve got you covered. 😊
— The Dropguys Team
Shrek Proofed Husband’s New Phone
Got everything I needed for my husband’s new apple 17 pro max. My husband is very rough with everything so needed to “Shrek Proof” his new phone. The clear case was easy to install, and shows off the beautiful orange color of his phone. Didn’t even know about the camera lense cover but glad I got it. Other people noticed it and thought it was great idea. And finally the glass cover, I didn’t understand the instructions at first, but once I figured it out, it went on perfectly! No bubbles to push out! Totally impressed by all 3 items I got!
11 febbraio 2026
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Risposta di Dropguys
Hi there,
“Shrek Proof” absolutely made our day. 😄💚 We love that you geared up your husband’s new iPhone 17 Pro Max with the full protection setup!
It’s awesome to hear the clear case shows off that beautiful orange color while still keeping it protected — and that the camera lens cover ended up being such a pleasant surprise. We agree, it’s one of those little upgrades that makes a big difference!
We’re also so glad the screen protector worked out perfectly once you got it lined up — no bubbles is always a win 🙌
Thank you for trusting us to help protect his new phone, and for sharing such a fun review. We truly appreciate your support!
— The Dropguys Team
Excellent iPhone 16 Pro Max Case
I purchased the iPhone 16 Pro Max Ultra Slim Clear Case. I researched highly rated cases as I wanted my new phone well protected. I found that DROPGUYS cases were highly rated on several different platforms. I am very pleased with the fit and quality of my case. I would highly recommend DROPGUYS cases. They have excellent customer service, as well.
31 gennaio 2026
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Risposta di Dropguys
Hi Kimberly,
Thank you so much for your thoughtful review! We’re thrilled to hear you’re loving your iPhone 16 Pro Max Ultra Slim Clear Case and that it met your expectations after doing your research.
Providing both premium protection and excellent customer service is exactly what we strive for, so your recommendation truly means a lot to us.
We appreciate your support and are always here if you need anything! 😊
— The Dropguys Team
Fabulous screen protector
I ordered four products for my iPhone 17Pro. They arrived within a week. Attached all four easily to my new phone and the phone looked great. Dropped my phone on steel and the screen protector cracked. Contacted Dropguys to ask how to remove the pieces off my phone. They responded immediately with instructions and sent me a new screen protector since I only had mine for a week.
Beautiful thing is that my iPhone 17Pro screen was perfectly pristine with no damage. Dropguys screen protector did a premium job!
11 febbraio 2026
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Risposta di Dropguys
Hi Judith,
We’re thrilled to hear the Dropguys screen protector did its job and kept your iPhone 17 Pro safe! It’s great to know the replacement process was smooth and that everything fit perfectly. Thank you for sharing your experience and kind words — we really appreciate it!
— The Dropguys Team
Risposta di Dropguys
Hi Neal,
Thank you for taking the time to leave a review! We really appreciate your support and are glad you had a great experience with our service.
If you ever need anything, we’re always happy to help.
— The Dropguys Team
Product arrived quickly
Product arrived quickly, was well informed on when and where in the delivery process it was and was packaged well.
It was extremely well made, very sleek but a good weight! The best Clear case I’ve seen.
4 febbraio 2026
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Risposta di Dropguys
Hi Marcia,
Thank you so much for the kind review! We’re happy to hear your order arrived quickly, was well-packaged, and that our delivery updates kept you in the loop. It’s great to know you’re loving the clear case—sleek, solid, and well-made is exactly what we aim for.
We truly appreciate you choosing Drop Guys and taking the time to share your experience!
Great product!
I had ordered a case, screen and camera protector for my iPhone 17 pro. First time using Drop Guys. My husband liked my case & screen protector so much that I ordered one for his iPhone 17.
Communication was great even when his got delayed (no fault of Drop Guys) due to a rare snowstorm.
Putting the screen saver on and the case in place is very easy and my husband is very pleased! It fits his phone perfectly and we believe the price was very fair.
3 febbraio 2026
Non scritta su invito
Risposta di Dropguys
Hi Janet,
Thank you so much for sharing your experience! We love hearing that your first Drop Guys order turned into a second one for your husband 😊 We’re glad the fit, ease of installation, and communication all met your expectations—even with the unexpected snowstorm delay.
It means a lot to us that you found the quality and pricing fair, and that both of you are happy with your iPhone 17 cases and protectors. Thanks again for choosing Drop Guys!
Great Customer Service and a great…
Great Customer Service and a great products that really protect phone devices!
9 dicembre 2025
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Risposta di Dropguys
Hi Joe,
We’re thrilled to hear you’re happy with both the protection and our customer service! Thanks so much for your support and kind words.
— The Dropguys Team
Excellent customer service
I had ordered the wrong size for my phone.I happened to email them about it and they sent me the correct size with no questions and no requirement to send in the old one. Excellent customer service!
26 gennaio 2026
Non scritta su invito
Risposta di Dropguys
Hi Tim,
We’re glad we could quickly get the right size to you and make the process easy! Thank you for sharing your experience and for the kind words about our customer service.
— The Dropguys Team
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