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Valutata 5 stelle su 5

I accidentally ordered the wrong size phone case and didn’t realize it until I’d opened both packages, including the free screen protector. The case itself is awesome and exactly what I’d hoped fo... Leggi di più

Valutata 5 stelle su 5

I saw the rating for this company in the New York Times ratings of cell phone cases. I have used Otterbox for years, and on my last phone, the back glass cracked in an Otterbox, which didn't allow an... Leggi di più

Valutata 5 stelle su 5

Thank you for asking that I review my order. I was wrong and you guys responded immediately. Thank you for such great customer support

Valutata 5 stelle su 5

DROPGUYS have the best customer service I have ever experienced, I received the wrong item, and it was handled immediately in the best possible way. Their cases and screen protectors are fantastic, I... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di accessori per cellulari

Scritti dall'azienda

Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

621 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(621)

266 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Seems like a very well made case for my…

Seems like a very well made case for my iPhone 17 with just the right amount of grip. In addition, the free screen shield was easy to install with the included jig.

1 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi Geoffrey,

Thank you so much for your feedback! We’re glad to hear you’re enjoying the quality and grip of your iPhone 17 case, and that the free screen protector was easy to install with the included jig.

We truly appreciate your support and hope you continue loving your setup 😊

— The Dropguys Team

Valutata 5 stelle su 5

Over and Beyond in Every Way!

They are very prompt and their customer service is amazing. The phone case feels great. I thought it would be just like the one I got for much less at best buy, but there's something different about the materials and the edges. It just feels well made.

1 aprile 2026
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Risposta di Dropguys

Hi Natasha,

Thank you so much for your amazing feedback! We’re thrilled to hear that you noticed the difference in quality and materials—it really means a lot to us.

We’re also so glad our team could provide prompt and helpful service. Your support truly means everything, and we hope you continue to love your case 😊

— The Dropguys Team

Valutata 5 stelle su 5

Well

Well, made. Feel good on your hand when holding the phone.

27 marzo 2026
Non scritta su invito
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Risposta di Dropguys

Hi there,

Thank you for your feedback! We’re glad to hear you’re enjoying the feel and quality of the case—it’s great to know it’s comfortable to hold 😊

We really appreciate your support!

— The Dropguys Team

Valutata 1 stelle su 5

Terrible Case. Phone now non functional

I saw all the good reviews so I purchased the IPHONE 17 CASE ULTRA SLIM and it came with the IPHONE 17 SCREEN PROTECTOR. I dropped my phone while walking in my house and the entire screen cracked. The case doesn’t provide good enough protection. It seemed like when my phone fell, the corner of the phone got hit because it’s not well protected. My phone was only about 5 months old. I paid to get the screen replaced and a few days later, I dropped my phone again while walking in my home and half of the screen turned white and was completely non functional. This case provided 0 protection.

27 marzo 2026
Non scritta su invito
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Risposta di Dropguys

Hi Belinda,

Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your experience and the damage to your phone. We completely understand how frustrating and upsetting this must be, especially after trying to protect your device.

Please reach out to us via email at hello@dropguys.com
so we can look into this further and assist you directly. We’d really like the opportunity to help.

— The Dropguys Team

Valutata 4 stelle su 5

This is my second screen protector…

This is my second screen protector order in a year. Absolutely loved the first one, but it cracked in two places, right through the middle,( have no clue how ) so I ordered another.
Not sure what happened (followed all the phone cleaning instructions, just like the first one I ordered a year ago) but this screen protector had microscopic dust particles stuck to the sticky side. I only see them when my screen goes to black.
My OCD is quite irritated every time I look at it now. I may go and get a cheaper option.

25 marzo 2026
Non scritta su invito
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Risposta di Dropguys

Hi Michelle,

Thank you for sharing your experience, and I’m really sorry to hear about the issue with your recent screen protector—that’s definitely not the quality we aim to deliver.

Please reach out to us via email at hello@dropguys.com
so we can take care of this for you and help make it right. We’d be more than happy to assist with a replacement.

We truly appreciate your continued support and the chance to resolve this for you 😊

— The Dropguys Team

Valutata 5 stelle su 5

Easy to shop

Easy to shop. Great detail of products. Some even incudes videos on how to use and install.
Most importantly great products.

14 marzo 2026
Non scritta su invito
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Risposta di Dropguys

Hi Sunshine,

Thank you for sharing this! We’re so glad you found the site easy to shop and that the product details and videos were helpful. It means a lot to hear you’re happy with the quality too!

— The Dropguys Team

Valutata 5 stelle su 5

Great product and customer service

23 marzo 2026
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Risposta di Dropguys

Hi Kathy,

We really appreciate your kind words! It’s great to hear you’re happy with both the product and our customer service. Thanks so much for your support!

— The Dropguys Team

Valutata 5 stelle su 5

I ordered the wrong case

I ordered the wrong case, but they sent me the correct case free of charge and told me to keep the other case!!!

23 marzo 2026
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Risposta di Dropguys

Hi Kris,

Thank you so much for your kind feedback! We’re really glad we could get the correct case sorted out for you quickly.

Enjoy your new case, and if you ever need anything else, we’re always happy to help 😊

— The Dropguys Team

Valutata 5 stelle su 5

Protect

Fast efficient and very fair thank you drop guys

24 marzo 2026
Non scritta su invito
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Risposta di Dropguys

Hi Leo,

Thank you so much for your kind words! We’re really glad to hear you had a fast, efficient, and fair experience with us. We truly appreciate your support 😊

— The Dropguys Team

Valutata 5 stelle su 5

Customer Service

I love the phone case, lens cover, and screen protector for my S26 android. I had a question about the screen protector. Khamille was very prompt to respond and helped me resolve my issue.
Customer service is as important as the actual product to me and dropguys hit a home run with this.

23 marzo 2026
Non scritta su invito
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Risposta di Dropguys

Hi Jimmy,

Thank you so much for your amazing feedback! We’re thrilled to hear you love your case, lens cover, and screen protector, and that we were able to assist you quickly and resolve your issue.

We truly agree—great customer service matters just as much as great products, and we’re so glad we could deliver both for you 😊

— The Dropguys Team

Valutata 5 stelle su 5

Dropguys Samsung s26 Case

The Dropguys case for the Samsung s26 is amazing!

21 marzo 2026
Non scritta su invito
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Risposta di Dropguys

Hi Josh,

Thank you so much for your feedback! We’re really happy to hear you’re loving your Dropguys Samsung S26 case 😊

We truly appreciate your support!

— The Dropguys Team

Valutata 5 stelle su 5

They not only address their errors

They not only address their errors; they even fixeds MY errors. Great customer service.

20 marzo 2026
Non scritta su invito
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Risposta di Dropguys

Hi Jerry,

Thank you so much for your kind words! We’re really glad we could help not only resolve the issue but also assist you with your order. We truly appreciate your understanding and support 😊

— The Dropguys Team

Valutata 5 stelle su 5

They are willing to cancel and refund…

They are willing to cancel and refund my order quickly. They have been super helpful with a mistake I made.

20 marzo 2026
Non scritta su invito
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Risposta di Dropguys

Hi Lora,

We’re really glad we could help sort things out quickly for you! Mistakes happen, and we’re always here to make the process as easy and stress-free as possible. Thanks so much for your kind words!

— The Dropguys Team

Valutata 5 stelle su 5

I got exactly I expected

The phone case and bonus tempered glass screen protector were exactly what I needed. The products are actually better than expected. The installation of the screen protector was the easiest I have ever experienced. I received my order exactly when promised. I would definitely buy from this company again.

16 marzo 2026
Non scritta su invito
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Risposta di Dropguys

Hi Martha,

Thank you for your kind words! We’re thrilled to hear the case and screen protector exceeded your expectations and that installation was a breeze. It’s great to know everything arrived right on time, too. We can’t wait to have you shop with us again!

— The Dropguys Team

Valutata 5 stelle su 5

Quick reminder to check model

Quick reminder to check model. Quick response to my concern.

17 marzo 2026
Non scritta su invito
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Risposta di Dropguys

Hi Sandra,

Thank you for sharing your experience! We always try to respond quickly and make sure everything matches the right model—it’s the little details that matter most. We’re glad we could help!

— The Dropguys Team

Valutata 5 stelle su 5

Great people great product

16 marzo 2026
Non scritta su invito
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Risposta di Dropguys

Hi Dave,

We really appreciate your kind words! It means a lot to hear that our team and products made a positive impression. Thank you for the support!

— The Dropguys Team

Valutata 5 stelle su 5

DropGuys is rated # 1 for Samsung S26 Ultra Cases & Accessories

DropGuys is rated # 1 for Samsung S26 Ultra cases & accessories. It took alittle longer for my order to arrive, but it arrived 2 days earlier than projected. Khamille is taking care of a Camera Protector that just wouldn't stay attached to my S26 Ultra and is sending me a new one, so, assuming the replacement Camera Protector stays attached, we will be 100% + Good

16 marzo 2026
Non scritta su invito
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Risposta di Dropguys

Hi Thomas,

Thank you for sharing your experience! We’re glad your order arrived ahead of schedule and that Khamille could assist with the camera protector issue. We hope the replacement works perfectly and that your S26 Ultra stays fully protected. Your feedback really makes our day!

— The Dropguys Team

Valutata 5 stelle su 5

GREAT customer service

I ordered the wrong size items by mistake. I emailed the company and they immediately emailed me back with an order confirmation for the correct size items at no cost. This was super helpful and courteous of them, and it made me feel much better because I was having several personal issues at this time. The products are high quality and they arrived in great condition with no problems. I appreciated how easy they were to apply to my device.

12 marzo 2026
Non scritta su invito
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Risposta di Dropguys

Hi Grace,

Thank you so much for sharing your experience. We’re really glad we could help make things a little easier for you during a stressful time, and that your new items arrived safely and fit perfectly. It means a lot to know our products and service made a difference!

— The Dropguys Team

Valutata 5 stelle su 5

Saved my phone so many times

Saved my phone so many times. I don’t buy cases or screen savers anywhere else.

22 febbraio 2026
Non scritta su invito
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Risposta di Dropguys

Hi Helena,

Wow, we’re so glad to hear your phone has been saved so many times! That’s exactly why we make these cases and screen protectors — to give you peace of mind knowing your device is protected. Your support means a lot to us!

— The Dropguys Team

Valutata 5 stelle su 5

Following through with the customer.

8 marzo 2026
Non scritta su invito
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Risposta di Dropguys

Thank you, Mark! We appreciate you noticing our commitment to following through — providing great service every step of the way is what we strive for.

— The Dropguys Team

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