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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I accidentally ordered the wrong size phone case and didn’t realize it until I’d opened both packages, including the free screen protector. The case itself is awesome and exactly what I’d hoped fo... Leggi di più

Valutata 5 stelle su 5

I saw the rating for this company in the New York Times ratings of cell phone cases. I have used Otterbox for years, and on my last phone, the back glass cracked in an Otterbox, which didn't allow an... Leggi di più

Valutata 5 stelle su 5

Thank you for asking that I review my order. I was wrong and you guys responded immediately. Thank you for such great customer support

Valutata 5 stelle su 5

DROPGUYS have the best customer service I have ever experienced, I received the wrong item, and it was handled immediately in the best possible way. Their cases and screen protectors are fantastic, I... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di accessori per cellulari

Scritti dall'azienda

Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

621 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(621)

266 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great protection

I ordered the wrong stuff initially, but they checked in via email right away to have me confirm. I was able to switch out before delivery. The screen protector is very smooth and responsive.

30 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi Wendy,

Thank you so much for your feedback!

It’s great to hear you’re enjoying the smooth feel and responsiveness of the screen protector. We truly appreciate your support!

— The Dropguys Team

Valutata 5 stelle su 5

Dropguys exceeded my expectations

Dropguys exceeded my expectations! I got the clear case, screen protector and camera cover and couldn’t be happier. Extremely impressed by how detailed and easy they made the screen protector application. They provide everything you need to do a perfect installation. Extremely impressed! Highly recommended!

27 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi Tim,

Thank you so much for your amazing feedback! We’re thrilled to hear that your clear case, screen protector, and camera cover exceeded your expectations 😊

It’s great to know the installation process felt easy and detailed. We really appreciate your recommendation and support!

— The Dropguys Team

Valutata 5 stelle su 5

I am a serial phone dropper and I am so…

I am a serial phone dropper and I am so at peace knowing my cell phone is protected from any further falls. The protective case fits like a glove and I can tell by the quality that it is so well protected. It also feels so good on my hands. I am thrilled that I got this case. Worth every penny. I have been name doing a lot of name dropping lately...DROP GUYS! I even told my Cox rep about the quality of protection and he will be recommending it to future cell phone customers.

28 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi Alma,

Thank you so much for your amazing feedback!

It’s great to know you’re loving the fit, feel, and quality and we especially appreciate all the recommendations!

Enjoy your case, and thanks again for choosing Dropguys!

— The Dropguys Team

Valutata 5 stelle su 5

I had a problem and they respond very…

I had a problem and they respond very quickly to help me resolve the problem.

27 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi Barbara,

Thank you so much for your feedback! We’re really glad to hear our team was able to respond quickly and help resolve your issue 😊

We truly appreciate your support!

— The Dropguys Team

Valutata 5 stelle su 5

Ordering was simple

Ordering was simple, products fit my iPhone perfectly and case is grippy to hold. Totally satisfied!

28 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi R Robuck,

Thank you so much for your feedback! We’re really glad to hear the ordering process was simple and that everything fits your iPhone perfectly. It’s great to know you’re enjoying the grip of the case too 😊

We truly appreciate your support!

— The Dropguys Team

Valutata 5 stelle su 5

Very Fast Response

Extremely prompt response to my customer service request.

20 aprile 2026
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Risposta di Dropguys

Hi there,

Thank you so much for your feedback! We’re really glad to hear you received a quick response from our team 😊

We truly appreciate your support!

— The Dropguys Team

Valutata 5 stelle su 5

Had a self-imposed issue and they were…

Had a self-imposed issue and they were very gracious in resolving it!

20 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi Brendy,

Thank you so much for your kind words! We’re really glad we could help resolve the issue for you, and we truly appreciate your understanding 😊

We’re always here if you need anything!

— The Dropguys Team

Valutata 5 stelle su 5

I’ve never had to contact them because…

I’ve never had to contact them because their products are that good! No complaints they sell the products at a good price, deliver them quickly and package them perfectly. What they deliver is so good I can’t review their customer care! That speaks volumes to how good of a company they are!

20 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi Liam,

Thank you so much for your incredible feedback! We’re thrilled to hear you’ve had such a smooth experience with our products, pricing, and delivery.

We truly appreciate your support!

— The Dropguys Team

Valutata 5 stelle su 5

Excellent case and related accessories

Excellent case and related accessories. They agreed to replace incorrect camera lens protector promptly and without hassle or cost to me.

18 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi Elizabeth,

Thank you so much for your kind feedback! We’re really glad to hear you’re enjoying the case and accessories, and that our team was able to quickly and easily resolve the issue with your camera lens protector 😊

We truly appreciate your support!

— The Dropguys Team

Valutata 5 stelle su 5

Highly recommended product and company!

Absolutely love their product and the customer service was superb. I can’t recommend this company enough and I’m not one to do reviews. ;). Highly recommend!!

18 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi Jason,

Thank you so much for your amazing feedback! We’re truly honored that you took the time to leave a review.

We’re thrilled to hear you love the product and had a great experience with our customer service. Your recommendation means a lot to us!

— The Dropguys Team

Valutata 5 stelle su 5

Product is amazing

Product is amazing. Fast shipping. Customer service, however, was TOP notch. Recommend 100%

13 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi there,

Thank you so much for your amazing feedback! We’re thrilled to hear you’re happy with the product, fast shipping, and especially our customer service 😊

We truly appreciate your 100% recommendation and support!

— The Dropguys Team

Valutata 5 stelle su 5

I accidentally ordered the wrong size…

I accidentally ordered the wrong size case by mistake. Customer service made me hole by sending me the proper case. No extra charges. Told me to donate the the cases I was sent. They are sending the cases that fit.

10 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi Daniel,

Thank you so much for your kind feedback! We’re really glad our team was able to quickly sort out the sizing issue for you and get the correct cases on the way 😊

We’re happy we could make the process easy and hassle-free for you, and we truly appreciate your support!

— The Dropguys Team

Valutata 5 stelle su 5

This is my second screen protector

This is my second screen protector. I dropped my phone and the impact broke the protector, Honestly I was worried that my screen also broke. I ordered a new one and delivery was quick. Removing the damaged protector I was thrilled to see that my phone screen did not have a scratch on it! Installation of the new screen protector is very easy. I highly recommend this product from Drop Guys

9 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi Dianne,

Thank you so much for sharing your experience! We’re really glad to hear your screen protector did its job and kept your phone screen completely safe.

It’s also great to know the replacement arrived quickly and was easy to install. We truly appreciate your recommendation and support!

— The Dropguys Team

Valutata 5 stelle su 5

Satisfaction promptly received

I promptly received a satisfactory response and action in re my request. Great customer service.

7 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi Frederick,

Thank you so much for your kind feedback! We’re really glad to hear your request was handled promptly and to your satisfaction 😊

We truly appreciate your support!

— The Dropguys Team

Valutata 5 stelle su 5

Best products AND service!

I adore my phone case. It’s so strong.
This week I bought a wrist strap to help prevent theft when we go on vacation. I had a question about how to attach it, and I reached out to customer service. Within minutes I received a response with a link to a how-to video! I wish all customer service was this helpful.
Thank you Dropbox. I’m a customer for life.

6 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi Patsy,

Thank you so much for your amazing feedback! We’re thrilled to hear you’re loving your phone case and that the wrist strap is giving you extra peace of mind for your travels 😊

It’s great to know our team was able to quickly help with a how-to video. That’s exactly the experience we aim to provide. We truly appreciate your support and loyalty!

— The Dropguys Team

Valutata 5 stelle su 5

Great fit. Quality product. 4-

Shipment was delayed but customer service kept me informed. The product is great. Fits perfectly and easy to install. The wallet is best for 1 to 2 cards hard to remove if more than 2.

5 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi Rita,

Thank you so much for your detailed feedback! We’re really glad to hear the product fits perfectly, was easy to install, and that our customer service kept you updated along the way 😊

We also appreciate your note about the wallet capacity. That’s helpful insight, and we’ll keep it in mind for future improvements.

We truly appreciate your support!

— The Dropguys Team

Valutata 5 stelle su 5

Great Customer Service

I need instructions on how best to replace my lens protector on my iPhone 16 Pro. Khamille from Customer Service responded quickly with a soluton to help me out. I have ordered from Dropguys a few times and have recommended them. I'm very happy with their phone cases and protectors.

2 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi Pam,

Thank you so much for your wonderful feedback! We’re really glad we were able to help you quickly with your lens protector replacement, and it’s amazing to hear you’ve been a returning customer who recommends us 😊

We truly appreciate your continued support and trust in our cases and protectors!

— The Dropguys Team

Valutata 5 stelle su 5

Excellent product did its job

1 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi David,

Thank you so much for your feedback! We’re really glad to hear the product did its job as expected 😊

We appreciate your support!

— The Dropguys Team

Valutata 5 stelle su 5

Great guys

Great guys, great customer service, great product - what’s not to love!?!

3 aprile 2026
Non scritta su invito
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Risposta di Dropguys

Hi Lauren,

Thank you so much for your amazing feedback! We’re thrilled to hear you’re loving the product and had a great experience with our customer service 😊

We truly appreciate your support!

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