I accidentally ordered the wrong size phone case and didn’t realize it until I’d opened both packages, including the free screen protector. The case itself is awesome and exactly what I’d hoped fo... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I saw the rating for this company in the New York Times ratings of cell phone cases. I have used Otterbox for years, and on my last phone, the back glass cracked in an Otterbox, which didn't allow an... Leggi di più
Thank you for asking that I review my order. I was wrong and you guys responded immediately. Thank you for such great customer support
DROPGUYS have the best customer service I have ever experienced, I received the wrong item, and it was handled immediately in the best possible way. Their cases and screen protectors are fantastic, I... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Informazioni di contatto
651 North Broad Street, 19709, Middletown, Stati Uniti
- hello@dropguys.com
- dropguys.com
4,7
Eccellente
621 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I actually had to cancel my order
I actually had to cancel my order, and was afraid of getting pushback or a 'too late' message, but they were able to cancel and refund right away. No questions asked. That's a good company.
29 giugno 2026
Non scritta su invito
Risposta di Dropguys
Hello, Steve! We're glad we could make the cancellation process quick and hassle-free. We appreciate your kind words and hope we'll have the opportunity to serve you again in the future.
— The Dropguys Team
Excellent product
great reviews , excellently engineered and functional product !
3 luglio 2026
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Risposta di Dropguys
Hi Dean! We're thrilled to hear you're happy with your purchase and appreciate your kind words about our product. Thanks for choosing DropGuys!
— The Dropguys Team
Best customer service experience I've…
Best customer service experience I've had in many years. The products are excellent as well.
2 luglio 2026
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Risposta di Dropguys
Thank you so much for your kind words! We're honored to hear this was the best customer service experience you've had in many years. It means a lot to us, and we're thrilled you're enjoying our products as well. Thanks for your support!
— The Dropguys Team
Risposta di Dropguys
Thank you, David! We appreciate your support and hope you're enjoying your new iPhone case!
— The Dropguys Team
The look and feel of the case is great
The look and feel of the case is great! The free screen protector was the cherry on to
27 giugno 2026
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Risposta di Dropguys
H, Lizzie! We're so happy to hear you're loving the look and feel of your case. We're glad the free screen protector was the perfect finishing touch. Thanks for choosing DropGuys!
— The Dropguys Team
Good product and great customer service
Found a good product and was offered a deal through email. Even though it was an error in the email they upheld what they sent and followed through with the sale without hesitation. It was refreshing to see great customer service offered.
29 giugno 2026
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Risposta di Dropguys
H, Patti! We're glad we could make things right and honor the offer. Providing great customer service is important to us, and we're happy to hear it made a positive impression. We truly appreciate your support!
— The Dropguys Team
A product that matches the advertisement!
Excellent product. In the past, I had used a case that did not protect my phone. Once I switched to Drop Guys, the phone sustained even the worst falls without even a single scratch.
26 giugno 2026
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Risposta di Dropguys
Thank you for your wonderful review! We're so glad to hear our case has lived up to your expectations and has kept your phone protected through some tough drops. Your support means a lot to us, and we're grateful you chose Dropguys!
— The Dropguys Team
Drop Guys Rock!
I purchased an iPhone 17 case after reading some good reviews. I received the case but there were complications getting the phone delivered. In the time between getting the case and going to get a phone, I decided I might want the Pro Max model. I was having trouble starting an exchange over the website, so I reached out via email. Within I think 15 minutes I got a response saying they have already processed a shipment sending me the new model case, and also, that I didnt need to worry about sending back my original purchase! Free case! I had already spent my money, was ready to spend more and didnt make a single complaint, but this company cares what you think and wants you to know! Thank you Khamille!
Also, the case is great quality! The set sold with their own brand screen cover makes a perfect fit, almost zero gap between the protecter and case edge. Not to mention the screen cover application process is so easy I wasnt worried at all about getting it on right. Thanks Drop Guys!
24 giugno 2026
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Risposta di Dropguys
Thank you so much for the amazing review, James! We're thrilled everything worked out and that we could make the exchange process easy for you. It's great to hear you're happy with the case, screen protector, and the fit of the whole setup. Thanks again for your support, and enjoy your new phone!
— The Dropguys Team
I Love My Cover!
Ordering was easy! I love how slim, grippy and durable this case is. It came with a nice screen protector and a mag-safe insert. I feel like I got a great deal!
10 giugno 2026
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Risposta di Dropguys
Hi, Mark! We're thrilled to hear you're loving your new case. It's great to know you're enjoying the slim design, grip, durability, and the included accessories.
— The Dropguys Team
These guys are so honest
These guys are so honest, prompt and responsive. Their product is amazing.
23 giugno 2026
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Risposta di Dropguys
Thank you so much, John! We really appreciate your kind words. It means a lot to hear that you found our team honest, responsive, and that you're enjoying our products. Thanks for your support!
— The Dropguys Team
I ordered the wrong item and they…
I ordered the wrong item and they helped me sort it out without any hassle, outstanding customer service.
The quality of the product and service is excellent. Thank you.
23 giugno 2026
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Risposta di Dropguys
Hi, Sam! We're happy we could help get everything sorted out for you. Your kind words about both our products and customer service mean a lot to us. We truly appreciate your support!
— The Dropguys Team
Risposta di Dropguys
Thank you, Patrick! We're glad we could answer your question quickly. We appreciate you taking the time to leave us a review and hope you continue to enjoy your Dropguys experience!
— The Dropguys Team
I ordered 3 cases with a free screen…
I ordered 3 cases with a free screen protector. There was initially a problem with the order. I sent an email and got a response back in less than 15 minutes with the order fixed. Great customer service!
22 giugno 2026
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Risposta di Dropguys
Thank you so much, Vikki! We're so glad we could get everything sorted out quickly for you. We really appreciate your kind words and are happy to hear you had a great experience with our customer service. Thanks for choosing DropGuys, and we hope you love your new cases!
— The Dropguys Team
Drop guys has awesome customer support…
Drop guys has awesome customer support and a great cell phone case. I drop my phone constantly and it’s always protected. Thank you guys for making an awesome product.
23 giugno 2026
Non scritta su invito
Risposta di Dropguys
Thank you so much, Daisey!
We're thrilled to hear your phone has stayed protected through all those drops. We really appreciate your kind words about both our products and customer support.
Thanks for being a part of the Dropguys family!
Risposta di Dropguys
Hi Kristen!
Your kind words mean a lot to us. We're so glad we could help and provide the information you needed. Thanks for taking the time to share your experience!
— The Dropguys Team
Risposta di Dropguys
Hi Steven!
We're glad everything was quick and easy. We appreciate you taking the time to leave a review and hope you enjoy your Dropguys products!
— The Dropguys Team
Great experience!
Quick response with helpful and useful information!
16 giugno 2026
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Risposta di Dropguys
Hi, John!
Thanks for taking the time to share your experience—we really appreciate it!
— The Dropguys Team
Absolutely amazing 100 percent! got my case and free screen…
Just got my case and free screen protector for my new Samsung S26 Ultra. Super easy to install the protector and it looks absolutely amazing! I highly recommend dropguys from your protection too.
12 giugno 2026
Non scritta su invito
Risposta di Dropguys
Thank you, Jim!
t's great to know the installation was easy and everything looks amazing.
Thanks so much for the recommendation—we really appreciate your support!
— The Dropguys Team
She sent follow up emails after helping…
She sent follow up emails after helping me to let me know that it was on its way and then shipped. The best customer service I’ve dealt with online for the past few years.
10 giugno 2026
Non scritta su invito
Risposta di Dropguys
Thank you so much, David!
That means a lot to hear. Thanks for recognizing the extra effort. We truly appreciate your support.
— The Dropguys Team
The Dropguys product is great!
The Dropguys product is great!
And wonderful customer service!
8 giugno 2026
Non scritta su invito
Risposta di Dropguys
Thank you, Kazuki!
We're so glad you're enjoying the product and had a great experience with our customer service team. Your support means a lot to us!
— The Dropguys Team
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