Super excited to see my weight loss journey. Was very impressed how simple this was yet how the DR took my medical and health needs of utmost importantance. Thorough look at all my health issues. Mic... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Very sketchy. Wanted a prescription, got it. The telehealth pharmacy they hooked me up with was reluctant to give pricing information after I received my prescription... And when I did get that info i... Leggi di più
Reliable, very fast and easy service! Everything handled with the care of the customer with proper medical explanations and guidelines. Thank you very much!!
Very kind people. Lots of information. Answered my questions . Assessment was quick so far so good. I dont get my medicine for 3xweeks I wish I could start sooner
Dettagli dell'azienda
Scritti dall'azienda
DooU is Canada's first frictionless healthcare platform. A Doctor-led weight loss program that is easy, personalized and works - Lose up to 20% body weight and get weight loss medications from the comfort of your home.
Informazioni di contatto
Canada
- doou.ca
4,4
Eccellente
426 recensioni
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Happy to update
We did get off to a rocky start, but communication has improved. I was originally given in incorrect dosage. This made the beginning of my experience difficult. I do think this type of service is useful. Doou did offer a solution and I am happy with the service I have received.
22 novembre 2025
Non scritta su invito
Risposta di DooU
Hi Dianne,
Thank you for taking the time to share your experience, and we are truly sorry to hear about the difficulties you’ve faced. What you described is absolutely not the level of care or safety we aim to provide.
We sincerely apologize for the inconvenience caused to you. Your well-being always come first for us. We take your concerns seriously, and your feedback has already been escalated to our clinical leadership team for immediate review. Please let us know a time convenient for you when our team can reach out to you on support@doou.ca.
We would really appreciate the opportunity to speak with you directly so we can properly address your case, review your treatment plan safely, and make this right.
Excellent company to deal with
Excellent company to deal with. Fast and efficient service. Meds were delivered to my front door quick and packaged very nicely. I’m very impressed. Thank you
28 novembre 2025
Non scritta su invito
Risposta di DooU
Hi Andrea,
Thank you so much for your kind review! We’re thrilled to hear that you had a smooth and positive experience with DooU. Our team aims to make the process fast, efficient, and stress-free, so it means a lot to know that the delivery and packaging met your expectations.
We appreciate you choosing us and are here anytime you need support.
I have not received anything
I have not received anything
You keep telling me there is a Canadian Postal strike, there is NO STRIKE!!!!
Sure would like what I ordered?
1 dicembre 2025
Non scritta su invito
Risposta di DooU
Hi Lisa,
Thank you for reaching out, and we’re very sorry for the frustration this has caused. We understand how concerning it is when an order hasn’t arrived.
We are following up with the pharmacy to expedite your order process.
Our team will reach out to you directly with an update shortly.
Thank you for your patience. We are here to support you on every step of the way.
Very easy and fast service
Very easy and fast service. I am extremely satisfied and would highly recommend
1 dicembre 2025
Non scritta su invito
Risposta di DooU
Hi Mel,
Thank you so much for your wonderful review! We’re thrilled to hear that you found our service easy and fast. At DooU, our goal is to make the process of accessing care and medication as smooth and stress-free as possible, and it’s incredibly rewarding to know that we were able to meet your expectations.
Your satisfaction and recommendation mean a lot to our team, as we continuously strive to provide reliable, convenient, and high-quality service for every member. We’re here to support you every step of your health journey, whether it’s answering questions, managing prescriptions, or helping with any part of the process.
Quick and easy !
30 novembre 2025
Non scritta su invito
Risposta di DooU
Hi Allison,
Thank you for your feedback! We’re thrilled to hear that you found your experience quick and easy. At DooU, we aim to make every step of your treatment journey as smooth and convenient as possible. Your kind words encourage our team to keep providing reliable, efficient, and supportive service. We truly appreciate you taking the time to share your experience and look forward to continuing to support you.
I didn’t finish yet
30 novembre 2025
Non scritta su invito
Risposta di DooU
Hi Devon,
Thank you for leaving a review. We encourage you to reach out to support@doou.ca
with any questions you may have. Our team will be happy to guide you with any inquiries regarding your treatment with DooU.
We are here to support you every step of the way.
Risposta di DooU
Hi Mohamed,
Thank you so much for your kind words! We’re thrilled to hear that you found our service fast, professional, and accurate. At DooU, we strive to provide the highest level of support and care at every step of your treatment journey. Your feedback encourages our team to continue delivering timely and reliable service. We truly appreciate you taking the time to share your experience and look forward to supporting you.
Quick and easy great experience
27 novembre 2025
Non scritta su invito
Risposta di DooU
Hi DooU member,
Thank you so much for your review! We’re delighted to hear that you had a quick and easy experience with us. At DooU, our goal is to make every step of your treatment journey as smooth and convenient as possible. Your feedback means a lot to our team and motivates us to continue providing excellent service. We truly appreciate you taking the time to share your experience.
Was easy to navigate and fill in the…
Was easy to navigate and fill in the questionnaire and I asked questions and got my answers
24 novembre 2025
Non scritta su invito
Risposta di DooU
Hi Lisa,
Thank you so much for your feedback! We’re thrilled to hear that you found the questionnaire easy to navigate and complete. Our goal is to make the process as clear and user-friendly as possible, so it’s wonderful to know it worked well for you. We’re also glad that you were able to ask your questions and receive answers—ensuring our members feel informed and supported is always a top priority. Thank you again for sharing your experience, and we look forward to supporting you on your health journey!
So far so good but still waiting on…
So far so good but still waiting on assessment response.
21 novembre 2025
Non scritta su invito
Risposta di DooU
Hi Raine,
Thank you for your feedback! We’re glad to hear that your experience has been positive so far. We understand that waiting for an assessment response can be a bit stressful, and we truly appreciate your patience. Please rest assured that our team is working to review your assessment as quickly as possible, and we’ll be in touch with an update soon. Your trust and understanding mean a lot to us, and we’re here to support you every step of the way.
Online application process was easy
Online application process was easy, and I got a quick decision.
24 novembre 2025
Non scritta su invito
Risposta di DooU
Hi Tola,
Thank you so much for your review! We’re delighted to hear that you found our online application process easy and straightforward. Our goal is to make accessing care as seamless and efficient as possible, and it’s great to know that you experienced a quick decision. We’re excited to support you on your health journey and are always here if you have any questions along the way. Your feedback means a lot to our team!
Amazing experience and fast approval!
I just finished my assessment with DooÜ and got approved for my prescription, and I couldn’t be happier! The whole process was clear, professional, and surprisingly fast — even over the weekend. They were very thorough with my medical history and took my concerns seriously, especially regarding my prediabetes and PCOS.
I’m now waiting for their partner pharmacy to fill my prescription, and I’m genuinely excited to start this new journey with DooÜ’s Medical Weight Loss Program. Their team made me feel supported, informed, and hopeful for the first time in a long while.
Highly recommend DooÜ to anyone looking for a safe, trustworthy, and personalized approach to weight loss!
22 novembre 2025
Non scritta su invito
Risposta di DooU
Hi Beatriz,
Thank you so much for sharing your experience! We’re thrilled to hear that your assessment process was clear, professional, and fast—even over the weekend. It’s wonderful to know that our team took your medical history and concerns seriously, and that you felt supported and informed throughout.
We’re excited for you as you start your journey with DooÜ’s Medical Weight Loss Program and hope your experience with our partner pharmacy is just as smooth. Your kind recommendation means a lot to us, and we’re honored to be part of your path toward better health. Thank you again for trusting us!
They give you that chance!
They give you a chance when no body does. So thank you can't wait to have my prescription to order my first kit.
20 novembre 2025
Non scritta su invito
Risposta di DooU
Hi Karine,
Thank you so much for your kind words! We’re thrilled to hear that you felt supported and given an opportunity when others may not have offered one. Our goal is always to make healthcare accessible and empowering for our members, and it’s wonderful to know that it made a difference for you. We’re excited for you to receive your prescription and order your first kit—please don’t hesitate to reach out if you have any questions along the way. Thank you again for trusting us to support your journey!
Super easy and convenient
Super easy and convenient! Will have my first order within a week!
19 novembre 2025
Non scritta su invito
Risposta di DooU
Hi Jenn,
Thank you so much for your review! We’re thrilled to hear that you found the process easy and convenient. Our goal is to make getting your medications as seamless as possible, and it’s great to know that you’re having a positive experience from the start. We’re excited for you to receive your first order and hope it meets all your expectations. Please don’t hesitate to reach out if you have any questions along the way—we’re always here to help!
Positive Experience Ordering Mounjaro
It was smooth, seamless process to obtain a prescription when doctor ignored my need for weight loss as a type 2 diabetic. Source of diabetes is weight and solution is to reduce weight not managing symptoms of high blood sugar. Type 2 diabetes can be reversed in majority of cases. In addition, when you put on weight, body sets a new set point making it impossible to lose weight. Then, you either need GLP medication or a gastric bypass surgery.
19 novembre 2025
Non scritta su invito
Risposta di DooU
Hi Linda,
Thank you for sharing your experience and insights. We’re glad to hear that you found our process smooth and seamless, especially when navigating challenges with traditional care. We completely understand how important it is to address the root causes of type 2 diabetes, including weight management, and we’re proud to support our members in taking proactive steps toward their health goals. Your feedback about GLP medications and other treatment options is valuable, and we appreciate you highlighting the importance of a comprehensive approach to managing and potentially reversing type 2 diabetes.
Very good service
Very good service. Quick, user friendly and reliable.
19 novembre 2025
Non scritta su invito
Risposta di DooU
Hi Tracy,
Thank you so much for your feedback! We’re delighted to hear that you found our service quick, user-friendly, and reliable. Our team works hard to make the experience as seamless as possible, from start to finish, and it’s wonderful to know that it made a positive difference for you. Your kind words motivate us to continue improving and providing the best possible support for all our members. We truly appreciate you taking the time to share your experience!
My experience was simplified by the…
My experience was simplified by the amazing online team. The prompts were easy to follow and I appreciated the fast turnaround!
18 novembre 2025
Non scritta su invito
Risposta di DooU
Hi Renee,
Thank you so much for sharing your experience! We’re thrilled to hear that our team was able to make the process simple and easy for you. Our goal is always to provide clear prompts and guidance so that every step is straightforward, and it’s wonderful to know that you found them helpful. We also pride ourselves on quick turnaround times, so we’re glad that you experienced that firsthand. Your feedback truly motivates our team to keep delivering the best possible service. Thank you again for taking the time to share your kind words!
So happy with the experience very…
So happy with the experience very smooth, efficient process and fast execution
18 novembre 2025
Non scritta su invito
Risposta di DooU
Hi Abir,
Thank you so much for your kind review! We’re thrilled to hear that you had a smooth and efficient experience with fast service. We truly appreciate your feedback and are always here to support you.
So far it experience has been good
So far it experience has been good. I am looking forward getting my order. Then It would be great.
18 novembre 2025
Non scritta su invito
Risposta di DooU
Hi Janel,
Thank you for sharing your experience! We’re glad to hear that your experience with DooU has been positive so far. We’re excited to get your order to you and hope it meets all your expectations.
Please don’t hesitate to reach out if you have any questions or need support along the way—we’re here to help!
Doou experience has been seamless and…
Doou experience has been seamless and awesome! Got reviewed and approved quickly. Prescription dropped off in record time. Highly recommend!
16 novembre 2025
Non scritta su invito
Risposta di DooU
Hi Onyii,
Thank you so much for sharing your experience! We’re thrilled to hear that your journey with DooU has been seamless and that everything—from your review and approval to receiving your prescription—was fast and smooth.
Your recommendation means a lot to us, and we’re excited to continue supporting you every step of the way on your health journey!
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