Donald Ross Residential Recensioni 

What can I say ? Well it's been a very worthwhile experience I had with donald ross Residential, from my 1st contact with Tracey Oakley the valuer who gave an accurate appraisal and value of my property ,to the lady helen that does the clerical side and also others I spoke to on the phone etc , I was very impressed by how they kept me right up to date with all viewings and appraisals and after only 10 days my property was sold at a price I was very happy with , would thoroughly recommend this companies proffesionslism, courteous and friendly approach ,👍

Can’t thank Donald Ross and staff enough for selling my property, especially Maureen,Helen and Fraser. They kept me up dated at every stage .Donald Ross team were professional and friendly throughout the whole process.Would highly recommend Donald Ross to anyone.

Many thanks to all the staff at Donald Ross, especially Fraser, Maureen and Helen, who helped me to sell my flat recently. They kept me informed about what was happening and they were all very helpful and friendly.
My flat sold very quickly and I was extremely happy with the price that it sold for. Would highly recommend Donald Ross to anyone. Thank you so much once again.

We couldn’t have been happier with the job that Tracey Oakley did. Her advice helped us to sell at a price that we were extremely happy with. We wouldn’t hesitate to recommend Donal Ross to anyone else.

Great experience from the outset, from the Valuation by Tracey, who listened and understood our circumstances. She took plenty of time to fully explain Donald Ross's process, organising the Photographer & arranging the Home Report etc.... all of which were actioned in a matter of days.

Immediately after the schedule was approved and going live online, bookings for viewings were arranged at a time which suited us. We had the option for them to carry out viewings for a small fee but opted to do the viewings ourself and they went brilliantly.

Feedback from the team was received promptly and every member of the team we interacted with were fully up to speed and able to answer any questions we asked about our sale & offers.

A truly professional, confident team who helped get our house sold in less than a week. We will definitely keep in mind if we ever choose to move in the future.

We would highly recommend the Ayr/Irvine Team to anyone who is looking for a first class local Agency to sell their property - they will be in very capable hands.

From start to finish Tracey kept us up to date and informed, and made the whole buying and selling experience totally stress free. Would highly recommend.

Thank you to Helen Hunter and Maureen McInnes for all the help and support in selling our home .

We benefited from the team’s expertise and professionalism throughout the whole process.

Many thanks
Caroline

Thank you to Helen Hunter and Maureen McInnes for all the help and support in selling my mums house .
I was kept upto date on a regular basis and advised what to do and when .
Very good service all round
Thank you
Elaine

From initial contact, taking the pictures and providing advice and guidance at each stage was invaluable, the team are friendly, professional and deliver at pace, highly recommend

Helen kept me informed every step of the way whilst buying and Maureen was equally good when selling my house.

I have no idea how people rent a property from this company, I have applied multiple times and don't even get a viewing despite being told I WILL be contacted, I can be the first to say id like to apply, no problem youd think. Property let, same again, and again, once I have had an email saying sorry the property has gone, no I didnt get a viewing at that one either!!! Useless

As an expat living abroad for the last 30 years, I had no idea what to do, or expect. My son viewed the property on our behalf, and I called Maureen McInnes with an offer. Within 20 minutes we had agreed a price with the seller. We used her recommended solicitors and completed all the initial requirements within a very short space of time with the help of Deanne Riley.
Very impressed with their service, professionalism and friendliness. I wouldn't hesitate to recommend Donald Ross.

Very helpful staff. Gave great advice and help. Nothing was too much bother. Would definitely recommend.

Great company could not be more helpful would not hesitate to use again

We are first time buyers in the U.K and Maureen McInnes at Donald Ross Residential was extremely professional and very helpful and patient with our questioning.
We cannot recommend her and Donald Ross Residential highly enough.

A very calm and smooth journey with Donald Ross when selling my house over the usually stressful period of Christmas. I could rely on every member of staff to give their professional advice and offer their expertise and knowledge throughout the process.

Great from the get go. Scheduled my viewing promptly and at a time which suited me - thanks Naomi.

Viewing went great very informative and forthcoming about the property - thanks Deanne.

Dealing with the offer I put on a property as my first I had the pleasure of speaking with Maureen who gave me the great news that my offer had been accepted.

Great team will definitely keep in mind for when I sell in the future, couldn’t have made my first property buying experience any easier.

Thanks

Handled professionally from start to finish.

Very professional service and could not fault it. From customer services to sale was an all round positive experience. Helen in customer services responded to every question promptly and made me feel comfortable at all stages of the selling process. The photographer was really good and the pics made the house look amazing. The house was on the market for a week, 2 viewing slots over 2 days and sale executed by end of it by Claire. Claire was brilliant dealing with prospective buyers and was very informative, pleasant and great at her job. Thanks Jacqueline and team for making this a smooth and seamless process from start to finish. I would highly recommend Donald Ross Residential to my friends and family. Mary

Huge thanks especially to Helen Hunter in customer service who always got back to us with any queries no matter how small. Many thanks to Tracey in Irvine for easing the journey by liaising between our buyer and us (sellers) even after the acceptance of offer to cut out the middle-men (solicitors) when they weren't necessary saving time and stress and ensuring a smoother process.