Donald Ross Residential Recensioni 

Couldn’t have been happier with their service. Everyone was really helpful in helping us service our dream home !!! I would definitely recommend them

Maureen, Frazier and all the staff in the Kilmarnock/Ayr offices made the sale of our house so much easier that we expected. From Frazer’s advice on how to present our home to the best advantage, the photographer capturing that advantage through to arranging the viewers who came to see our home - every step was extremely supportive and very professional. Thank you.

Selling property isn't always easy. You can either go for one of the 'cheaper' options or go for a quality service like Donald Ross. You might get lucky with the cheaper agents, but there is no need for luck if you sign up with Donald Ross. They are professional, thorough and they work tirelessly to market and sell your property. Definitely not the cheapest, but I wouldn't sell with anyone else.

Supportive, communicative knowledgable and professional service from the Team at the Irvine office. Special thanks to Maureen for her professionalism when she had to manage a difficult situation on our behalf. And to Jacqueline for her reassurance and help.
Would recommend Donald Ross with confidence

DR made the sale of my property as stress free as possible. Their staff in particular Maureen, Fraser and Taylor were extremely helpful and their communication throughout was reassuring. I couldn't have asked for a better service.

This was a difficult time for me after my mother's passing but all staff I dealt with were friendly, helpful and sympathetic. They helped make the selling process a comfortable experience and were extremely professional throughout.

Staff were extremely approachable and friendly. Nothing was a problem when we sought advice and all our queries were dealt with immediately. Communication was excellent and we were kept up to date with feedback from viewings. Tracy at the Irvine office was our point of contact - she was professional, helpful, friendly and efficient. We had a very positive experience with Donald Ross.

Very pleased with the service from Donald Ross, Tracey was more than helpful in that I had a problem with my original finance provider and she put me in touch with their preferred mortgage advisor who sorted out the problem and arranged my mortgage and sorted out a lawyer to process the legal side of things. I would definitely recommend the company.

My experience with all at Donald Ross has been a very smooth relaxed experience.
Everything went to plan in most professional way you could imagine.

I will be back xx

Everyone is very professional and friendly. Managed to book appointment on Sunday. All the information provided on time.

From my first telephone call enquiring about the property, everyone I dealt with was completely professional. They answered questions and were so helpful when my friend viewed the property on our behalf. They were also able to recommend a fantastic solicitor and advised us the whole way through the process. I would certainly recommend Donald Ross Residential.

We viewed a house on a Sunday, a week ago, & were shown around the property by Claire from Donald Ross. We have to say how lovely Claire was, with our endless questions being answered with honesty, & patience ! We were fortunate enough to have our offer accepted by the seller, & we want to thank Claire for turning out on a Sunday, to do viewings. IF we ever moved again, & had to sell, we would only ever turn to Claire to help us. What an asset she must be to Donald Ross. Once again a big thank-you Claire . Tim & Marion

Have recently sold with Donald Ross and was impressed with the staff and service from the beginning. Tracey was very ambitious about what sales figure could be achieved from the property and we were well advised as to how to show our property off in the best light. Both Tracey and Claire helped us with viewings and we were able to secure an offer within two weeks. All staff were very good to deal with on the phone and by email. Helen had a very reassuring manner in particular. Would definitely recommend.

Seamless Experience.

The Donald Ross team were great from start to finish. Previously dealt with them to sell my flat and it was a no brainer to go back when selling my house.

Whole team has been very helpful throughout and a pleasure to deal with. Stand out point for me has been Phil from Ginger Square Media. Kindly done the exterior and interior shots on 2 different days for me, and was happy to show me the photo's and how they would be created. Great experience, would recommend without a doubt.

We sold our flat with Donald Ross and had the pleasure of liaising with Tracey, Helen and Jacqueline. The service was professional from start to finish and communication was excellent. As previous reviewers have noted, we felt like a valued customer. I would have no hesitation in recommending Donald Ross if you are looking to sell your property.

We viewed a property with Claire, she made us feel comfortable immediately and allowed us plenty of time to view the home and had every answer to all our questions. Great local knowledge and advice from the start! Following on from this, we have needed extra help and advice which Claire was amazing at assisting with. If you want something done, speak to Claire!

Communication was top notch and always had the answer for me. Really felt like a valued customer throughout the process. Certainly one of the best in the business as I had looked at multiple properties during the process which many of were shown by Donald Ross. 5 star 🌟

An excellent team effort by everyone involved . Bought and sold a house with Donald Ross, the whole process was easy from the first point of contact and everyone was so professional and helpful. The most impressive thing was that if you phoned the office no matter who you spoke to from the sales to the Manging Director they were all equally as helpful.Highly recommend using this estate agent.

Excellent service from both Tracey and Jacqueline. Thrilled with their efficiency and prompt service. Would like to thank Donald Ross for getting an offer so quickly.