DMS Engineering Recensioni 

255
•
TrustScore 4.5 su 5

4,4

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Valutata 2 stelle su 5

I have had one of DMS 9” android head units in my car for about 6 months now and I regret purchasing it. I brought it to replace my previous head unit which was over 10 years old but it honestly perfo... Leggi di più

Valutata 5 stelle su 5

I've been in business for many years and know when a mistake is made the Company is the last one to admit fault. Not DMS Engineering. Incorrect part sent, quick e mail to explaim, the correct one was... Leggi di più

Valutata 5 stelle su 5

I purchased some parts for my son’s car, finding the right parts online was user friendly and exactly matched his car. Unfortunately when the parts arrived they were slightly damaged in transit but I... Leggi di più

Valutata 5 stelle su 5

Great experience ordering from DMS. They dispatched quickly, and delivery was fast. Parts are of great quality, and were easy to install. Will definitely order from them again


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

255 recensioni

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4,4

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256 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

5 star customer support

I ordered a new throttle body for my jeep, I noticed several hours later that night after placing the order, that the order summary stated it was for a 3.6l, rather than the 3.8l in which I ordered, got onto it straight away with great communication with someone from customer support throughout that night, to get it corrected before it was actually sent, a few days later, I recieved an email from bobby confirming correct details.
Great work guys.

12 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Review of product and service

Review of product - i had an auto-electrician install the unit so i cant comment on difficulty of installing it but it works extremely well and the product has exceeded my expectation. i was a bit scared because originally it shipped from china but like everything is from there anyway so no biggie.
Review of customer service - absolutley fantastic, Rowena helped alot with resolving an issue i had with the frame size which was ultimantly my fault not the businesses and they sorted it out extremely well cannot thank enough.

15 maggio 2026
Non scritta su invito
Valutata 4 stelle su 5

2013 px1 ford ranger radiator

I recently bought a radiator for my 2013 px1 3.2 ford ranger and it went it with no issues and has been perfect for last month or so, can't recommend them enough great proce fast shipping and product seems to be as good if not better then original.

15 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Happy DMS customer

Using my VIN, DMS selected the correct CV shafts for my 2007 Subaru Forester, confirming selection and best price pre-purchase. Free delivery to my door was prompt. My mechanic fitted both shafts, and tells me that it was a straightforward trouble free job. My Suby has now been running smoothly on the road for about two weeks, all good. I would highly recommend this supplier.

4 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

They listed a picture of a different…

They listed a picture of a different product than what the description describes. Customer service is extremely slow, and didn't seem to know their product at all other than what was listed in the description.

They sent me a pair of tail lights that were different that what was pictured on their website and it took over a week to arrange a return.

Not to mention, they are the exact Chinese lights you can buy for half the price on Amazon or ebay. I had specifically purchased these because of their color, which wasn't available elsewhere.

They first claimed they would send a shipping label, then they went back and said they would reimburse me for shipping. It too 3 business days after the returned item had arrived at their facility for the to acknowledge they'd received the package.
Then, they reimbursed me for just the product and not shipping. I emailed the stating I didn't receive payment for shipping, which I had sent them the receipt and tracking information for. They then claimed that they had sent me a shipping label, which they had not. Once I had convinced them of what they said (which was in our email chain of over 30 responses) they then asked me for my bank account and routing number to reimburse me.

This company sells the same Chinese junk you can get anywhere for a premium and terrible customer service. Stay away.

8 maggio 2026
Non scritta su invito
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Risposta di DMS Engineering

Hi Mitchell, the products we supply at DMS Engineering are of high quality and are extremely reliable products. We do apologise for the mistake of delivering the incorrect lights. However, we promptly assured you could either get refunded or replaced with the correct lights. Given the lights were not utilised/tested at all it is unfair and completely untrue to label them as "Junk".

Furthermore, we communicated throughout the return process very clearly to keep you updated and reassured (which is why the emails added up). Once we confirmed the return, we promptly processed your refund. As you can understand, the only reason we were unable to confirm it immediately, is because we received it just before the weekend started and it needed to be inspected. Once it was, you were refunded within 30 minutes.

Overall, we did our best to assist you as quickly as possible given the circumstances. However, we do take your feedback seriously.

Valutata 4 stelle su 5

Excellent communications.

11 maggio 2026
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Risposta di DMS Engineering

Hi Alan, as we have explained previously, unfortunately despite our best efforts delivery delays can still occur. However we compensated you very generously for the trouble. Our team also communicated with you throughout the process to explain the situation and to reassure that your order would arrive as soon as possible. We have done our best to expedite the process and you will be receiving your item shortly.

Valutata 4 stelle su 5

Happy with the head unit for my Hilux

Happy with the head unit for my Hilux. Easy to install and looks great. Sometimes a bit fussy to connect with Bluetooth but overall so far so good.

1 maggio 2026
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Risposta di DMS Engineering

Cheers mate, really appreciate the feedback. Driving must feel like a dream now! Hope you enjoy the unit for many years to come!

Valutata 5 stelle su 5

Really incredible customer support

I had an issue with fitment with a headunit that wasn't anyone's fault. The support to get me going again was prompt and helpful many weeks after the order. Once the fitment was sorted I had another issue with set up weeks afterwards and was again fully supported. Will definitely use DMS again

8 maggio 2026
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Risposta di DMS Engineering

Thanks very much James, your kind words really do mean the world to us as we very much strive to keep customers fully supported throughout their duration owning one of our DMS head units. Looks to be a great upgrade for your vehicle and we very much hope you enjoy the unit for a long long time!

Valutata 5 stelle su 5

Ordered a steering rack for my 2003…

Ordered a steering rack for my 2003 pajero in Perth came within the week and fitted perfectly top class parts and service

29 gennaio 2026
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Risposta di DMS Engineering

Thank you Conor! We really do pride ourselves on delivering items as quickly as we can. We do hope to serve you and your Pajero again very soon!

Valutata 1 stelle su 5

*** BUYER BEWARE ***

*** BUYER BEWARE ***

From the DMS Engineering Website:

Caveat Emptor:
All purchases made through DMS Engineering are subject to the principle of caveat emptor (buyer beware). This means the buyer assumes full responsibility for assessing the suitability, compatibility, and legality of the product for their specific vehicle and intended use before purchasing. DMS Engineering makes no guarantees regarding road legality, compliance with regulations, or fitness for a particular purpose unless explicitly stated.

Compliance with Local Laws & Regulations:
It is the sole responsibility of the purchaser to ensure that any aftermarket products comply with all relevant local, state, and national vehicle regulations, road safety laws, and compliance requirements in their area. DMS Engineering makes no representations or warranties regarding the legality of any product when used on public roads.

Image Disclaimer:
The main product image at the front of each listing shows the exact item you will receive. Any background box images or diagrams are for illustrative purposes only, serving as a general representation of the product type. They are not included in your purchase and may not match the specific item supplied.

***Updated Review ***
1. Check prices everywhere else first, they sell $8.95 items for $119.00 and call themselves Australia. Do I personally think a 1395% markup "fair" for such poor quality goods 'No'. If goods were actually as advertised and stated quality then that would be fair.
2. Everything is either posted from China or a Australian based China processing warehouse in NSW, which is also where Returns are recycled.
3. Whether you get a refund or not, that is not the point. The ACCC (Australian Competition and Consumer Commission) by way of Australian Consumer Law, state that false advertising is illegal, not me!
The items were cheap and no where near the advertised quality, and certainly did not contian the quality components claimed. Hence why only "tested for Australian" and not "Certified" for Australian use. The pakaging product specifications and advertised 'instruction manual (on one item, was actually the side of a cheap box) is barely comprehensible. It has been clearly written by someone who's first language is not English.
4. Did I get a full refund after some back and forth and refusing an offer of a $30 refund and to keep item YES. Was the full refund processed quickly YES. Would I have installed such poor quality components in my Landcruiser even if they were free, absolutely not, in the Outback Qld heat I would be an idiot to take such a risk!!
5. But again, getting a refund or not isn't the only basis for reviews. If I hadn't been none the wiser on what to expect and never questioned anything, then this wouldn't have been an issue at all...
I am not being difficult, nor should I be singled out as that customer, especially when by DMS Engineering's own website I am merely applying thier published "Caveat Emptor" (buyer beware) as they DMS have clearly stated themselves...

8 maggio 2026
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Risposta di DMS Engineering

Hi Teresa, I am told that we explained our pricing structure and how it’s based purely on the costs our businesses face which you agreed was fair. You also were not denied a full refund at any point and I understand it was promptly offered, accepted and processed for you. Despite the packaging, the item itself is of quality and worth a lot more than stated above and has been utilised many times before by customers with no complaints. In any case, we do take your feedback seriously and will work to improve upon this.

Valutata 5 stelle su 5

Installed the head unit into my PX1…

Installed the head unit into my PX1 Ranger and honestly pretty impressed with it so far. Everything plugged in nicely, screen quality is good, CarPlay connects quickly and the sound quality is way better than stock. Steering wheel controls work properly and the unit fits the dash cleanly. Customer service was also helpful when I had questions during install. Definitely happy with it and would recommend it to anyone wanting to modernise their Ranger setup.

6 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Holden Colorado RG (2017 - 2020) 9" 13.3" Wireless Android 16 Head Unit for Apple CarPlay

I previously bought a Alpine unit and it performed poorly, After searching for a solution I found this Unit for My Colorado I was super happy that the Canbus functionality communicated well as this is very important as most news cars use the radio as the brains of the car DMS units are the only one on the market that has all functionality from a factory unit into a aftermarket system, The Fit and finish is just like Oem spec all the trims fit and wiring loom is plug and play. Definitely worth getting this unit.

5 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Very happy with the DMS head unit.

The purchase of the head unit was very easy and the 24/7 help made it easy to ensure the head unit selected would fit the car. Postage was fast, received within a few days. Installation was relatively easy. A little bit more in the instructions would be helpful but in the end it was plug in a few wires test and put back together. Very simple. All standard steering wheel features still work. The head unit works great. Has all the features and easy to use. Very happy with the purchase.

5 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

This was the 2nd aftermarket headunit i…

This was the 2nd aftermarket headunit i bought for my Colorado and it has been brilliant! From extremely unsatisfactory experience with the first company. DMS engineering’s whole buying to fitment process was seem less. 0 issues with the headunit so far and I love being able to actually talk to someone if any issues arise. Which I doubt there will as it’s been fantastic so far.

1 maggio 2026
Non scritta su invito

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