DLG Auto Services - Perth Recensioni 

230
•
TrustScore 4.5 su 5

4,4

Friarton Bridge, Friarton Road, PH2 8DD Perth, Scotland, GB

•

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

Following an non fault accident , DLG was very quick to get in touch and collect our car from the recovery company. Good communication during the repair process and car returned all repaired. The only... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Perth DLG Auto Services Repairs to Audi Q3 Quattro TDI JSL 20. Right from the start the staff were polite & provided all information.Towards the end one minor complaint was dealt with professionall... Leggi di più

Valutata 5 stelle su 5

I was contacted by DLG just after speaking to my insurer and arrangements put in place to bring a courtesy car and take my vehicle away within 48 hours. I was kept fully informed of the progress of t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Frequent text updates were very helpful. I always felt like my car was being taken care of and although the parts took ages to come (2 & Half months!) the end result is fantastic. My car was even... Leggi di più


Dettagli dell'azienda

  1. Officina di autoriparazioni

Scritti dall'azienda

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Informazioni di contatto

  • Friarton Bridge, Friarton Road, PH2 8DD, Perth, Scotland, Regno Unito

  • 0345 877 6922

4,4

Eccellente

TrustScore 4.5 su 5

230 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(230)

348 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Fantastic repair service

Fantastic repair service, was quick and kept up to date throughout the entire repair. You would never know the car was ever damaged.

The only two minor issues I had was the car arrived on a bank holiday weekend on the Friday and they called and left me a voicemail asking me to call them back. I tried calling back within 5 minutes and had an automatic voicemail saying that they were shut for the bank holiday but to leave a voicemail and then it hung up immediately before I could leave a message, I could not speak to them until Tuesday.

I also tried to change my contact number and email on the online portal but it kept reverting back the next day to the default details.

1 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

A repair of minor nature gone wrong …

The repair which is of a minor nature was due for completion on 3rd March now on the 8th April the repair is not yet complete with no end in sight. In addition during the repair process the car developed a fault. DGL Auto Services Perth accept no responsibility for this fault and the car has to go to the dealership to rectify this fault.

8 aprile 2025
Logo di DLG Auto Services - Perth

Risposta di DLG Auto Services - Perth

We understand your frustration with the delay in your repair and the additional issue that arose during the process. We strive to provide timely and efficient service, and we apologize that your experience did not meet your expectations. We value your feedback and will use it to improve our processes. We hope you will give us another chance in the future.

Valutata 5 stelle su 5

Rapid and excellent service !

Rapid and excellent service !
Repairs completed perfectly.
My car returned beautifully clean inside and outside after being transported to and from repair centre in Perth.

26 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Good service

Good service. Kept up to date with the progress of the my car during the work done on my car. Very friendly staff both on the pickup and return of my car and on the phone

5 marzo 2025
Valutata 5 stelle su 5

Happy with experience

Staff picking up and delivering car were very helpful and friendly. Communication with company was easy and we were updated on progress. Car was delivered clean and well finished. Very happy with company.

25 febbraio 2025
Valutata 5 stelle su 5

Really informative

Really informative, pleasant staff who kept me up to date on my repair. Repair was dealt with very efficiently and I would definitely recommend these guys.

10 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Frequent text updates were very…

Frequent text updates were very helpful. I always felt like my car was being taken care of and although the parts took ages to come (2 & Half months!) the end result is fantastic.
My car was even taken and collected from annual service to ensure I didn't breech the terms of the service plan - outstanding!

4 febbraio 2025

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più