DLG Auto Services - Barnsley Recensioni 

357
•
TrustScore 4.5 su 5

4,3

Meadowgate, Valley Park, Wombwell, S73 0UN Barnsley, England, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

After a few hiccups on my part which was no fault of DLG, I finally got my car collected to be repaired and was given a really nice automatic Skoda SUV whilst it was away. Repair took less than a week... Leggi di più

Valutata 5 stelle su 5

Was worried they might not be able to repair my Kuga with pearlescent paint and paint protection as they’re not a Ford garage. Needn’t have worried. Quick to pick up on a trailer and only a few days t... Leggi di più

Valutata 5 stelle su 5

1 Friendly staff. Accommodating to fit repairs around my personal commitments ( work, appointments, school run). 2 kept up to date about the repair via phone, text, email. 3 Collection of car sta... Leggi di più

Valutata 3 stelle su 5

They turned up when they said they would and did supply a hire car. However, the system that is supposed to keep the client updated did not give me any information at all. When I rang up to enquire ab... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Officina di autoriparazioni

Scritti dall'azienda

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Informazioni di contatto

  • Meadowgate, Valley Park, Wombwell, S73 0UN, Barnsley, England, Regno Unito

  • 0345 3030336

4,3

Eccellente

TrustScore 4.5 su 5

357 recensioni

5 stelle
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4,3

Tutte le recensioni

(357)

348 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The customer service was really good

The customer service was really good. Polite and very helpful. They collected my car within 24hrs and repaired damage and returned within 5 days. They even cleaned the whole car inside and out. Delivery driver that returned my car was a lovely man couldnt do enough for me.

9 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Avoid this garage

My car has been with you about 4 weeks through Churchill insurance, you returned that with a few major faults that has not been fixed yet.

3 giugno 2025
Logo di DLG Auto Services - Barnsley

Risposta di DLG Auto Services - Barnsley

Hi, thank you for leaving your review, sorry you did not have a great experience. Your comments are being investigated and we will respond to you directly.

Valutata 5 stelle su 5

DLG Autos were brilliant from start to…

DLG Autos were brilliant from start to finish, took every bit of stress out of a stressful time, kept us informed, kept to time schedule, delivered a replacement car, when collecting our damaged car, returning ours back and car had been valeted, absolutely brilliant, all staff friendly and professional.

20 maggio 2025
Valutata 5 stelle su 5

Perfect from start to finish

It was perfect from start to finish. I was kept updated every step of the way, and once my car arrived at the garage and had been inspected, I received a call with details of the work needed and an estimated completion date.

The work was completed to a very high standard, and the car was returned to me much sooner than expected. This company treated me with politeness and respect at every step. I cannot fault them and would recommend them.

13 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Communication was great as was the…

Communication was great as was the workmanship on the new door, additional fault corrected promptly, great service, thanks Brett!

18 marzo 2025
Logo di DLG Auto Services - Barnsley

Risposta di DLG Auto Services - Barnsley

We appreciate your feedback. We're glad you were happy with the new door installation. We understand your concern about the repaired door. We strive for quality in all our work and will look into this matter further.

Valutata 5 stelle su 5

Stress free process.

The whole process of my car repair from start to finish was dealt with extremely well. The staff handling the telephone calls were very knowledgeable, helpful and polite explaining the process to me, as we're the two drivers who collected and returned my car.

16 dicembre 2024
Valutata 4 stelle su 5

DLG Barnsley (Wombwell)

I was very please with the friendly and efficient team at the Barnsley DLG branch. they did an excellent repair on my car and returned it in sparkling condition, earlier than expected.
It was however slightly disappointing that they were unable to provide a courtesy car of the same standard as my own and kept me waiting some considerable time in reception for a vehicle to be prepared. Overall a very satisfactory experience.

8 gennaio 2025

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