DLG Auto Services - Barnsley Recensioni 

Once the work had been passed on to DLG it was brilliant to be able to talk to a real person rather than an AI 'bot'. The people at DLG Wombwell were always willing to listen and polite.....makes such a difference

Highly recommend DLG they repaired my car to a high standard .Very helpful staff,well done to you all

My experience with these guys from the Barnsley branch was not a pleasant one. After I told them and informed in an official way of the issues of my car, they collected my car on Friday and next Monday I got a phone call from a chap called B*****y telling me that my car would be ready soon as only the bumper was to be changed. I tried to explain to him again that that is not so, my car was damaged beyond just the bumper and I have sent them the evidence and extra comments. The chap was clueless, he never even reviewed the evidence judging by the conversation we had back and for. He ended up treating me as a liar and invited me to see the car and talk to them on their site.Conveniently, B*****y was not there to speak to him face to face when I went. At my expense of time and money I went there and showed one of their engineers there was more damage than they were telling me there is. This other chap was a gentleman. They fixed the car according to the extent of the damage apart from one bit. One of my rear shock absorbers started squicking badly after the accident and they did not fix that despite telling them this was not there before just all the other issues they though were not and proved to be that were from the accident. Anyway. I eventutally called them back for the 10th 12th time to tell them the car is still not fixed properly and said they will book me in for another look with one of their garages to determine if this was caused by the accident or not. This never happened and I still live with the annoyed squicky suspension to this. They were unprofessional, time wasters and did not do the job fully. All this at my expense people... I've not gone into any details, that is where the thrill is. But I dont want to waste more time with this company. They don't deserve their good ratings judging by my experience with them.

Very professional and efficient. Kept me updated by phone and I liked the link that gave me a time frame for repairs that did not take long either

Excellent service and super fast turn around.

The company repaired my car and is fine.

Keep you informed how your repair is progressing.

Excellent experience and service. I would definitely recommend.

Fantastic workmanship on my Jaguar F Pace rear bumper repair after accident. First class service along the repair journey.

The service was great. Polite friendly staff who worked round me due to work commitments. Drivers contacted me before pickup and drop off. Fast and efficient repair and even cleaned my car, which i was not expecting. Was kept informed throughout the process.

Excellent speedy service. kept me updated at all times. Booked repair in at a day and time to suit me,
Professional and friendly people.
Excellent work too, I cannot see the join!
Thank you to all the team

Very good from start to finish. They kept me informed on progress all the way.

Clear communication throughout the repair. Work took a bit longer than expected but was advised that was due to delay in parts being delivered.
Car collected and delivered at times stated. Came back cleaner than it went in!

DLG did a beautiful job on my vehicle! The whole experience leaving my vehicle in their capable hands, made everything less stressful!

They did a good job, without any delays.

Kept informed of what was happening courtesy car arrived when stated repair was completed quickly and efficiently

Would highly not recommend
After 3 attempts at repair the car went to a proper main dealership and got sorted 🤷🏻🤷🏻🤷🏻

Prompt and straightforward contact. Simple information about collecting my car for repair, and arranging hire car.

The customer service was really good. Polite and very helpful. They collected my car within 24hrs and repaired damage and returned within 5 days. They even cleaned the whole car inside and out. Delivery driver that returned my car was a lovely man couldnt do enough for me.

My car has been with you about 4 weeks through Churchill insurance, you returned that with a few major faults that has not been fixed yet.