Not impressed made a purchase through B&Q expected delivery 3 -5 days instead it has taken over 2 weeks to be dispatched & sent to me. It should arrive tomorrow after waiting all this time I do hope... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Not impressed made a purchase through B&Q expected delivery 3 -5 days instead it has taken over 2 weeks to be dispatched & sent to me. It should arrive tomorrow after waiting all this time I do hope... Leggi di più
L'azienda ha risposto
Bought a Dirty Pro Garden Shredder seven years ago. It is still going but I have a small garden and use only about twice a year. Three main issues; 1) Hopeless for branches with leaves or other we... Leggi di più
L'azienda ha risposto
DIRTY PRO A688 DRILL PRESS. I had a brilliant experience with this company, I ordered a drill press witch arrived next day fully packaged with no damage whatso ever, I had an issue with the dri... Leggi di più
L'azienda ha risposto
Waited just short of a month for delivery. Promised delivery on two occasions which didn't happen. Got a refund through Amazon. Item then arrived. Was accused of lying and told I asked for a refund af... Leggi di più
Variety of products, tool chests, gun cabinets, furniture, safes, mechanics tools, outdoor. We have it all. Check out our awesome offers today.
Monk Street 97-105, DE22 3QE, Derby, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I purchased a bandsaw from this company, my order was immediately confirmed and the delivery timescale was really fast, uncomplicated. I received my unit and once I put the few parts together, and set the tensions that I thought were correct, then I used the saw. It was amazingly fast, cut accurately and was extremely worth the price paid. I later found that I should have asked for a VAT receipt to present to the tax office and I tentatively asked the company if they could help, I received an almost immediate response from Kian to advise that a receipt had been issued. In closing the product and equally the delivery and after sales service from this company is second to none, they literally went out of their way to assist, that goes a long way in recommending them and their products, which I can honestly endorse.
Anyone thinking of purchasing equipment from Dirty Pro Tool can buy with total confidence that they are buying both quality and a first class service.

Risposta di Dirty Pro Tools
Collected an engine hoist yesterday from this place, was quite sceptical at first however I needn’t have been. I was in and out within 5-10 minutes, the young man who took my order was polite and helpful, I believe his name was Kian. I will definitely be back, the unit is the best for the price even compared to local stores near my home in Leicester and worth the trip down. 5 STARS.

Risposta di Dirty Pro Tools
The items they sell are decent for the money. However, their customer service is shocking. I have been waiting nearly 4 weeks as the item I purchased is defective. The email address on their site does not work. They very rarely answer the phone. The Whatsapp number they give you is also rarely replied to.

Risposta di Dirty Pro Tools
Ordered two welding carts, both arrived in great condition - super easy to put together. I had no issues contacting them through eBay to request an invoice, they responded the next day. Thank you :)

Risposta di Dirty Pro Tools
Deeply concerned at the lack of being able to contact this company. Theyre contact email address doesnt work which has been reported numerous times before according to reviews and Facebook yet they appoear to have done nbothing to resolve this. The contact phone number is never answered - I have tried 30 times so far - just rings out. Wish I had checked the reviews first - £167 on a cabinet and no idea if and when its being delivered. Shocking service for a company that states in other reviews they have been in business 40 years. Wheres the service?

Risposta di Dirty Pro Tools
Absolute perfect , professional company and perfect and as described . We rang them and they helped with measurements and all and the after service was unique and a credit to business and courier

Risposta di Dirty Pro Tools
The item arrived in a perfect condition.
However, when I would like to request an invoice it looks like it never been able to get in touch with the office. I was hoping someone can help here?

Risposta di Dirty Pro Tools
I placed an order but they sent an email cancelling it, as their courier wont deliver to my postcode ( no mention of redtrictions when ordering). Now all emails bounce back & nobody anwers the phone?
Now I'm wondering if or when I'll be refunded?

Risposta di Dirty Pro Tools
Gun cabinet arrived promptly,seems good quality & reasonable price.
My only criticism is that you simply cannot contact this company, I tried txt , email,phone , the premesises on the street view on Google looked unoccupied, the opening hours says permanently closed,many reviews are scathing , tbh I thought I'd been scammed ! I reviewed the company on trustpilot previously noticing that they were responding to reviews. I was surprised to get a response saying that it would be delivered on the 11& and fair enough it was.

Risposta di Dirty Pro Tools
The communication with the company was excellent, despite a problem occurring with the first product which in my opinion was not down to the company, it was quickly and efficiently sorted out and a replacement sent out next day
Thank you

Risposta di Dirty Pro Tools
excellent..bought a garden arch from this company and a couple of the parts were damaged..in no time at all i received my replacement parts..i would recommend this company with out a doubt..Kian who dealt with my issue was very helpful, thank you so much.. Glenys Nicol

Risposta di Dirty Pro Tools
An absolute pleasure to deal with this company ☺️. I needed help so I contacted them . Truly, they went above and beyond to assist with my delivery. Everyone, staff, manager, everyone , including the deliveryman was helpful, kind and courteous, . My experience was non stressful,and a true delight. I am thrilled 😁 with my purchase, and it will be installed tomorrow ☺️
wish 🙏 other companies were all like this one 👍 👍.
🙏 Thank you all X X
Michelle Cannon

Risposta di Dirty Pro Tools
Ordered a safe from their eBay site.
The safe was delivered the next day. I contacted Kian to get a invoice and he replied promptly and the invoice was emailed within a couple of hours.
Excellent service provided. Highly recommend

Risposta di Dirty Pro Tools
We waited in all day for delivery of our order a new shower cubicle, it did not arrive even though online it said order fulfilled, I tried ringing no answer, email was returned, I’ve messaged them as well. I’m not very happy!

Risposta di Dirty Pro Tools
I ordered a close coupled toilet when I went to install I found that the cistern water inlet holes did not line up. I contacted them with my problem and they immediately sent out a replacement cistern. They were not at fault because the product numbers on both boxes matched. Toilet is now fitted and perfect . They delivered new cistern and collected old one. PERFECT!

Risposta di Dirty Pro Tools
Ordered a gun cabinet, arrived quickly, good quality and well packaged. Good communication. Overall very happy with purchase and the service. Would use again.

Risposta di Dirty Pro Tools
I ordered a cabinet for my husband, unfortunately we experienced a problem with the keys being damaged for the locks, Kian sent us replacement locks in a bid to rectify the issue, after a failed attempt the first time he sent a second lock with no quibbles until the problem was resolved. He was polite and helpful.
I found the experience with this company and Kian easy and stress free.

Risposta di Dirty Pro Tools
Ordered a transmission stand from them used it once it then broke tried numerous times toncontact them and when they did reply they just fobbed. I then bought a clarke transmission stand which when put at the side of there's shows how cheap and sub standard the stuff they sell really is AVOID dirty pro tools buy cheap buy twice

Risposta di Dirty Pro Tools
After contacting about an issue with the lock on my 6 gun cabinet they were quick to sort out problem. They sent out a brand new mechanism and lock and with a little fettling it all works perfect now. I also would like to add the cabinet is of a very good quality and build. Top marks Dirty pro tools

Risposta di Dirty Pro Tools
Placed a large order through B&Q and Victorian Plumbing, using a variety of couriers. However Dirty Pro Tools were the only company with zero movement on their delivery date despite me advising no one was home. Seeing they wouldn’t move on dates I made sure someone was home from early afternoon onwards, just for them to deliver early morning and leave the item on the mud on our drive. Completely put me off ever using them again with zero movement or consideration in their delivery service.

Risposta di Dirty Pro Tools
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.