Not impressed made a purchase through B&Q expected delivery 3 -5 days instead it has taken over 2 weeks to be dispatched & sent to me. It should arrive tomorrow after waiting all this time I do hope... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Not impressed made a purchase through B&Q expected delivery 3 -5 days instead it has taken over 2 weeks to be dispatched & sent to me. It should arrive tomorrow after waiting all this time I do hope... Leggi di più
L'azienda ha risposto
Bought a Dirty Pro Garden Shredder seven years ago. It is still going but I have a small garden and use only about twice a year. Three main issues; 1) Hopeless for branches with leaves or other we... Leggi di più
L'azienda ha risposto
DIRTY PRO A688 DRILL PRESS. I had a brilliant experience with this company, I ordered a drill press witch arrived next day fully packaged with no damage whatso ever, I had an issue with the dri... Leggi di più
L'azienda ha risposto
Waited just short of a month for delivery. Promised delivery on two occasions which didn't happen. Got a refund through Amazon. Item then arrived. Was accused of lying and told I asked for a refund af... Leggi di più
Variety of products, tool chests, gun cabinets, furniture, safes, mechanics tools, outdoor. We have it all. Check out our awesome offers today.
Monk Street 97-105, DE22 3QE, Derby, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
AVOID. Bought a gun cabinet in late November off Amazon. Due to be dispatched 9 Dec as I chose 12 Dec for delivery via an email request. Got another email request later out the blue that only then offered Christmas Eve or late December for delivery - weird. Day came and went and nothing heard. Been over a month now and Amazon say ‘parcel is possibly lost’ and can’t get a refund as it ‘might still be delivered’. What on earth are you playing at?

Risposta di Dirty Pro Tools
Ordered safe off eBay - excellent price for a superior quality small safe. I have bought safes over the years and all basically the same. But this one is superb, far more robust and functional, and was well documents and extra spare batteries & fittings inside. Was sent very fast, proper carrier, and secure - excellent speedy service from this company and top quality item. Will buy again and I recommend them to anyone on eBay. Take a look at their listing and all they say about it's a sturdy clever design and all is correct for me - unlike 2 others I have had recently and have had to return - flimsy and/or faulty ebay stuff. Deal with Confidence.

Risposta di Dirty Pro Tools
Ordered a back to wall toilet off Amazon.
Cistern does not line up with bowl so it is impossible to install. Also rocking on the bowl as the waste trap is lower than the base meaning it could potentially crack under pressure??
I will update my review based on the customer service received.
Update 23/12/2024
Contacted via amazon messaging to resolve the issue. Will update when fully resolved.
Update 30/12/2024
Delivered replacement, but this has the same issue. A refund has been issued so I now need to find a suitable toilet once funds have cleared.

Risposta di Dirty Pro Tools
AVOID.
Twice now I've ordered items. The first, once payed was 'cancelled' and refunded a couple of day later!
Hoping this was a one off...
Ordered a lift table last week, it was due for delivery this week.... and order cancelled today!!!!!
And now another 5 to 7 days before refund!
Great job, superb service, well done!!!!!

Risposta di Dirty Pro Tools
Just bought a sheet metal bender from them, and absolutely delighted with it !!
Should have bought one years ago.
Brilliant value, and great service!!
Top marks, thanks
Paul Newman

Risposta di Dirty Pro Tools
First time using them through Amazon, not a very good experience. Ordered an acrylic bath panel on Sunday, date was Tuesday for delivery. Received an email requesting myself to chose a delivery date, earliest availability was Friday, item should’ve just been shipped for Tuesday
Next issue, panel they sent was the wrong size, my view very incompetent
In reply to your response, the wrong panel was sent. Yes the width was correct. 1700, but the height was incorrect. This error was omitted by a representative of your company.. I would never ever use you guys again

Risposta di Dirty Pro Tools
I bought 3 motorcycles stands for my new business. The item wasn't the cheapest on the market but very reasonable. Great quality and fast delivery.

Risposta di Dirty Pro Tools
Bought a leaf blower / shredder from eBay. Arrived quickly & very easy to assemble & use. Had an issue with the collection bag which was replaced very promptly by the customer service team.
Would recommend - very pleased

Risposta di Dirty Pro Tools
There was a small issue with my order but it was rectified very quickly and the communication was excellent! I would order from them again.

Risposta di Dirty Pro Tools
Perfect - great price for a good quality product (16mm drill press). Delivered quickly (just a couple of days after the order)

Risposta di Dirty Pro Tools
I ordered a 2 & 3 Seater sofa from this company and I can say the service from start to finish was excellent!! (FIVE STAR*****) The product came on time well wrapped with super quick on time delivery. One of the arms on the 2 Seater sofa had a broken zip so I made contact on the day and Kian was back with a reply straight away. A new replacement was delivered in a matter of days!
Thank you to you all and keep up the good work
Tony Wain.............

Risposta di Dirty Pro Tools
Ordered a swing chair from b&q, which turned out to come from this company.
3 occasions delivery was changed without any contact with myself, eventually it was cancelled, I am still awaiting a refund.
Even worse is that this company uses / provides tracking information for a company called SMG Direct which so happens to be dissolved ??
Surely this is fraud ?

Risposta di Dirty Pro Tools
Excellent item, highly recommend. Very good customer services.

Risposta di Dirty Pro Tools
Dirty Pro Tools
Cannot fault my experience, I did have a issue with the item I purchased but they rectified it straight away.
Communication was excellent highly recommended have purchased before I’m sure I would buy again.
You can buy with confidence.
David

Risposta di Dirty Pro Tools
Bought a gun cabinet from this company and paid for it with my credit card. Despite this they emailed me the next day to cancel my order due to no courier being available. I live in mainland UK (albeit Highlands of Scotland) and know there are many couriers in this area. Emailed to ask them if they would deliver to an alternative address, or use another courier but they completely ignored me. Not impressed at all....

Risposta di Dirty Pro Tools
Great price, quick delivery and good customer service when we had a question. Will use again.

Risposta di Dirty Pro Tools
terrible, belt broke on first day of use, customer service well what customer service I don't believe they know the meaning of it
only used on light garden material

Risposta di Dirty Pro Tools
Needed a 6 gun rifle cabinet and was surprised at the online price so tried to communicate with them because I live within a few miles of the company address. As others have said, communication is not great, however I turned up at the address out of curiosity and was met by a friendly, helpful young lad who's name I never got. I was told the item was in stock and I could take it straight away saving money on delivery 👍. I was invited in to the office to pay and the gun cabinet was loaded in to my car within 10 minutes of pulling up. The rifle cabinet is great quality and was in perfect condition. Fantastic service and 100% not a scam as others have suggested. Improved communication could improve this feeling.

Risposta di Dirty Pro Tools
Great customer service and very happy with my product, will definitely be using your company again!

Risposta di Dirty Pro Tools
I ordered an item which I immediately (within the same day) worked out I didnt need. So far the only return option that I have been given is to pay a £20 collection fee. Despite contacting support several times they refuse to give me any other option. It is a seed spreader (metal) yet they seem to justify the collection price as it is "fragile goods"!

Risposta di Dirty Pro Tools
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.