Great service - from placing my order to delivery took 3 working days, and the plants - Laurels & Pyracantha, were all in excellent conditions and all good size and shape. I contacted them prior to p... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Delivery was prompt and we were kept informed of delivery time and date. A minor complaint was that out of 36 mature plants 34 were well rooted but two had obviously been only placed in 3litre pots... Leggi di più
Highly recommend DirectPlants. Packaging is exemplary. NONE of this sticking too many plants in a box. My order was split into 2 boxes and they taped pots together. Plus the use of a plastic bag to st... Leggi di più
My plants arrived safely and securely packaged. Extremely happy with the health and quality of all 12 trees and a bonus free shrub. Would highly recommend in fact I'm ordering more plants from them 😊... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We are a mail order only plant nursery set deep in the rural Norfolk countryside, part of wonderful East Anglia. We specialise in delivering high quality plants and trees across the whole of the UK direct from our nursery to your door and pride ourselves in offering a fast, friendly service. We accommodate all types of customers from the beginner to the more experienced green fingered gardener.
Informazioni di contatto
Mill Hill Nursery & Fish Farm, Cliffen howe road, PE32 1BY, Kings Lynn, Regno Unito
- 01485 601143
- sales@directplants.co.uk
- directplants.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 23% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
So impressed with my recent purchase
So impressed with my recent purchase. Plant arrived well packaged and in perfect condition. Will definitely buy from this company again excellent customer service.
Highly recommend DirectPlants
Highly recommend DirectPlants. Packaging is exemplary. NONE of this sticking too many plants in a box. My order was split into 2 boxes and they taped pots together. Plus the use of a plastic bag to stop soil from spilling in transit. Always end up sweeping up after other company's. I was kept updated throughout my order. Top delivery service. Shrubs ordered are well established, none of this smallest shrub ever. This made me reorder further shrubs. Highly recommend and I will definitely be back. Big Thank You indeed. Keep up the good work
Great quality plants and great value
Great quality plants and great value. I was doubtful at first as I didn't get any communication after the initial order confirmation but pleased to say that within 5 days I had my plants. They were packaged really well so in great condition when they arrived. Even got a bonus shrub for free as my order was over £50. Would definitely recommend Direct Plants.
extremely impressed
I am extremely impressed by the two plants which arrived today!! They are in beautiful condition and both huge!!!
Excellent care has been taken of them, so I wanted to say thank you so much!
Quick delivery and got a free shrub…
Quick delivery and got a free shrub too! Tree turned up healthy and well protected. Thank you
Excellent pampas
3lt pampas - great size, excellent root development. Really healthy looking. Arrived well packaged and still moist soil. Very pleased with everything.
Plants always in good condition and…
Plants always in good condition and very prompt delivery
Excellent plants, timely delivery
I ordered a Rowan and Mahonia. They arrived carefully and thoughtfully packed in the same package which was over 6' tall to accommodate the Rowan. Both plants were in excellent condition.
Delivery driver was on time polite and helpful.
This is the first time I have used Directplants and it won't be the last.
Very easy to order and I was kept…
Very easy to order and I was kept informed until delivery which is reassuring. Delivery was much quicker than expected and the almond tree hadn’t suffered at all. I would definitely use this company again, very happy customer.
Absolutely beautiful plants/ trees…
Absolutely beautiful plants/ trees delivered. Highly recommend direct plants for an overall easy experience. From purchase to delivery everything was great. My plant delivery came in great time and the plant conditions were perfect.
Directplants deliver
Directplants deliver. Bamboo arrived when stated it would be. It was very well packaged, Pot wrapped in a plastic bag and watered, then placed in a very sturdy big box, well it was 6ft tall. When opened it was in perfect condition. The free plant that came with my Bamboo, (spend over £50) was a nice addition. A good company to buy from. I am a very happy customer.
Quick efficient effortless
Very good plants and customer service
Delivery was prompt and we were kept…
Delivery was prompt and we were kept informed of delivery time and date.
A minor complaint was that out of 36 mature plants 34 were well rooted but two had obviously been only placed in 3litre pots shortly before shipping and hadn't developed roots requiring such a pot size.
Plants arrived very healthy ready to…
Plants arrived very healthy ready to plant
Five stars
Nicholas Price
Avoid at all costs
Avoid at all costs. We ordered the Pineapple Broom seven days ago. Delivery was promised within 5 days but no tree. Emailed company, no response. They never answer the phone. Not a way for a company to operate in the 21st century. Customer service is appalling

Risposta di Directplants
Plants were delivered as expected and…
Plants were delivered as expected and all very good healthy looking privet.
Also good communication and information given before buying from staff.
Collected my plants
Collected my plants
.It was all very easy from ordering to collection.
The packing was very good, it kept the plants from breaking on the way home.
The plants were in excellent condition. I was very pleased with the plants and the price. I would definitely use Directplants again.
From ordering to delivery 10/10
Extremely good service from ordering online to delivery - which was to the Isle of Wight, where other companies wouldn't do.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







