Directplants Recensioni 

792
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great service - from placing my order to delivery took 3 working days, and the plants - Laurels & Pyracantha, were all in excellent conditions and all good size and shape. I contacted them prior to p... Leggi di più

Valutata 5 stelle su 5

Delivery was prompt and we were kept informed of delivery time and date. A minor complaint was that out of 36 mature plants 34 were well rooted but two had obviously been only placed in 3litre pots... Leggi di più

Valutata 5 stelle su 5

Highly recommend DirectPlants. Packaging is exemplary. NONE of this sticking too many plants in a box. My order was split into 2 boxes and they taped pots together. Plus the use of a plastic bag to st... Leggi di più

Valutata 5 stelle su 5

My plants arrived safely and securely packaged. Extremely happy with the health and quality of all 12 trees and a bonus free shrub. Would highly recommend in fact I'm ordering more plants from them 😊... Leggi di più

Dettagli dell'azienda

  1. Giardino

Informazioni fornite da varie fonti esterne

We are a mail order only plant nursery set deep in the rural Norfolk countryside, part of wonderful East Anglia. We specialise in delivering high quality plants and trees across the whole of the UK direct from our nursery to your door and pride ourselves in offering a fast, friendly service. We accommodate all types of customers from the beginner to the more experienced green fingered gardener.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

792 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 23% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(792)

272 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly recommend DirectPlants

Highly recommend DirectPlants. Packaging is exemplary. NONE of this sticking too many plants in a box. My order was split into 2 boxes and they taped pots together. Plus the use of a plastic bag to stop soil from spilling in transit. Always end up sweeping up after other company's. I was kept updated throughout my order. Top delivery service. Shrubs ordered are well established, none of this smallest shrub ever. This made me reorder further shrubs. Highly recommend and I will definitely be back. Big Thank You indeed. Keep up the good work

30 giugno 2026
Valutata 5 stelle su 5

Great quality plants and great value

Great quality plants and great value. I was doubtful at first as I didn't get any communication after the initial order confirmation but pleased to say that within 5 days I had my plants. They were packaged really well so in great condition when they arrived. Even got a bonus shrub for free as my order was over £50. Would definitely recommend Direct Plants.

30 giugno 2026
Valutata 5 stelle su 5

extremely impressed

I am extremely impressed by the two plants which arrived today!! They are in beautiful condition and both huge!!!
Excellent care has been taken of them, so I wanted to say thank you so much!

30 giugno 2026
Valutata 5 stelle su 5

Excellent plants, timely delivery

I ordered a Rowan and Mahonia. They arrived carefully and thoughtfully packed in the same package which was over 6' tall to accommodate the Rowan. Both plants were in excellent condition.
Delivery driver was on time polite and helpful.
This is the first time I have used Directplants and it won't be the last.

14 giugno 2026
Valutata 5 stelle su 5

Very easy to order and I was kept…

Very easy to order and I was kept informed until delivery which is reassuring. Delivery was much quicker than expected and the almond tree hadn’t suffered at all. I would definitely use this company again, very happy customer.

13 giugno 2026
Valutata 5 stelle su 5

Absolutely beautiful plants/ trees…

Absolutely beautiful plants/ trees delivered. Highly recommend direct plants for an overall easy experience. From purchase to delivery everything was great. My plant delivery came in great time and the plant conditions were perfect.

12 giugno 2026
Valutata 5 stelle su 5

Directplants deliver

Directplants deliver. Bamboo arrived when stated it would be. It was very well packaged, Pot wrapped in a plastic bag and watered, then placed in a very sturdy big box, well it was 6ft tall. When opened it was in perfect condition. The free plant that came with my Bamboo, (spend over £50) was a nice addition. A good company to buy from. I am a very happy customer.

11 giugno 2026
Valutata 5 stelle su 5

Delivery was prompt and we were kept…

Delivery was prompt and we were kept informed of delivery time and date.

A minor complaint was that out of 36 mature plants 34 were well rooted but two had obviously been only placed in 3litre pots shortly before shipping and hadn't developed roots requiring such a pot size.

10 giugno 2026
Valutata 1 stelle su 5

Avoid at all costs

Avoid at all costs. We ordered the Pineapple Broom seven days ago. Delivery was promised within 5 days but no tree. Emailed company, no response. They never answer the phone. Not a way for a company to operate in the 21st century. Customer service is appalling

16 giugno 2026
Non scritta su invito
Logo di Directplants

Risposta di Directplants

Dear Customer,

We are genuinely sorry for your experience and fully understand your frustration.

Unfortunately, after your order was placed, we discovered that the Pineapple Broom stock had been damaged and was no longer in a saleable condition. Regrettably, this meant we were unable to fulfil the order as expected.

As soon as we identified the issue, a full refund was processed and an apology was sent. We appreciate that this does not change the disappointment of not receiving the plant you were looking forward to, and for that we sincerely apologise.

Whilst stock issues of this nature are thankfully very rare, they can occasionally occur when dealing with living plants. We always strive to provide excellent service and clear communication, and we are sorry that on this occasion we fell short of the standards we set ourselves.

Thank you for your feedback, and please accept our sincere apologies for the inconvenience caused.

Kind regards,

Direct Plants

Valutata 5 stelle su 5

Collected my plants

Collected my plants
.It was all very easy from ordering to collection.
The packing was very good, it kept the plants from breaking on the way home.
The plants were in excellent condition. I was very pleased with the plants and the price. I would definitely use Directplants again.

6 giugno 2026

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più