Great service, Gabrielle was very helpful and patient whilst we concluded business with our current supplier. She answered all our questions clearly. Well done! Mark Digital Office
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Cheryl is always on hand with her friendly, professional manner, to deal with any requirements,requests, or issues. One quick phone call or email and she's on it. Service is key to me. Wouldn't go any... Leggi di più
I had a great experience with Direct365’s customer service recently. Roxana handled my query and was incredibly helpful from start to finish. She was professional and made sure everything was resolv... Leggi di più
We are a new business and Dave Hepworth was the sales advisor who supported the set up of our service with Direct365 in 2023. The set up was uncomplicated an efficient and this is largely due to Dave.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di fornitura per uffici
- Negozio di forniture per il bagno
- Servizi per le imprese
- Servizio di raccolta rifiuti
- Negozio di forniture per uffici
- Servizio di gestione dei rifiuti
Informazioni su Direct365
Scritti dall'azienda
Here at Direct365, our aim is to provide UK businesses with a service that allows them to concentrate on what they do best and leave the rest to us. This includes services such as waste collection, washroom servicing, PAT testing and legionella testing to a range of products such as toilet roll, paper towels, defibrillators and hand dryers.
We ensure our customers stay compliant by maintaining a large network of suppliers. We compare the prices of hundreds of suppliers to make sure we can offer the best prices and the highest level of service at all times.
Take a look at our range of products and services on our website at www.direct365.co.uk.
We ensure our customers stay compliant by maintaining a large network of suppliers. We compare the prices of hundreds of suppliers to make sure we can offer the best prices and the highest level of service at all times.
Take a look at our range of products and services on our website at www.direct365.co.uk.
Direct365 - Supporting you and your business
Scritti dall'azienda
- Most Competitive Deals on the Market
- We constantly check our prices against our online competitors to ensure that wherever possible, we offer you the best deal. If you find a better price anywhere else, call us and we'll do our upmost and match it.
Free Shipping on all orders over £150
We offer next day delivery on thousands of products
Our washroom consumables are usually shipped with next working day delivery as well as our baby changers. This allows you to concentrate on what you do best!
Informazioni di contatto
Oasis Business Park, WN8 9RD, Skelmersdale, Regno Unito
- 0800 612 9588
- support@direct365.co.uk
- direct365.co.uk
4,7
Eccellente
11.139 recensioni
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Steph Jones dealt with my enquiry very…
Steph Jones dealt with my enquiry very quickly & efficiently
15 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your feedback! We’re pleased to hear that Steph handled your enquiry quickly and efficiently. We’ll be sure to pass on your kind comments to her. If you need any further assistance, please don’t hesitate to get in touch.
Risposta di Direct365
Thank you for your feedback. We’re pleased to hear everything was delivered on time and exactly as expected. We appreciate you taking the time to share your experience.
A quick and helpful response by Dave …
A quick and helpful response by Dave Hepworth- thanks for all your assistance in setting up my new contract.
14 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your kind feedback. We’re pleased to hear Dave Hepworth was able to provide a quick and helpful response and support you with setting up your new contract. We’ll be sure to pass on your thanks.
Outstanding service from Katy – a true asset to the company!!
I recently requested a quote for PAT testing, and Katy's response was prompt, professional, and incredibly helpful. From the very first email, she demonstrated a fantastic attitude and went above and beyond to assist me.
She was not only quick to respond but also genuinely friendly and efficient — making a routine enquiry feel seamless and reassuring. Katy is without doubt a fantastic ambassador for her company, and it's clear she takes real pride in delivering excellent customer service.
Highly recommended. Thank you, Katy!
14 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for such a thoughtful and positive review. We’re delighted to hear that Katy provided a prompt, professional, and friendly response while helping with your PAT testing quote. We’ll be sure to pass on your kind words — she’ll be very pleased to hear how much her support was appreciated. Thank you for the recommendation.
Dave Hepworth Star
I've been working with Dave Hepworth for sanitary ware on our sites and honestly couldn't be happier. Communication has been excellent from the start, always quick to respond and very clear.
14 aprile 2026
Non scritta su invito
Risposta di Direct365
I've been working with Dave Hepworth for sanitary ware on our sites and honestly couldn't be happier. Communication has been excellent from the start, always quick to respond and very clear.
Kyle Richardson was very helpful and…
Kyle Richardson was very helpful and nice! Got my contract ready so fast!!
14 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your feedback. We’re glad to hear Kyle Richardson was so helpful and that your contract was set up quickly. We’ll be sure to pass on your thanks.
hassle free
We have used Direct 365 for the company for a couple of years now.
This time Sasha dealt with my case and was thorough and dealt with it quickly.
14 aprile 2026
Non scritta su invito
Risposta di Direct365
We have used Direct 365 for the company for a couple of years now.
This time Sasha dealt with my case and was thorough and dealt with it quickly.
Fast and easy set up
Fast and easy set up. Any questions answered and helpful as this is a new business for me and learning as I go. Thank you for your help setting up Kyle.
14 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your feedback. We’re pleased to hear the setup was fast and straightforward, and that Kyle was helpful in answering your questions. We wish you every success with your new business.
Quick response and visit planning
14 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for taking the time to leave us a review. We’re really pleased to hear you were happy with our quick response and the planning of your visit. Providing a smooth and efficient experience is very important to us, so it’s great to know this came across. We appreciate your feedback and look forward to supporting you again in the future.
This organisation consistently supports…
This organisation consistently supports my small business needs. They have great sales advisors who help direct you to the appropriate products that you need. On this occasion, I had the pleasure of speaking with Sales Advisor Sasha D, who promptly and efficiently helped to arrange the safety risk assessments that I need to help ensure that my business premises continue to be safe. Thanks so much.
13 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your continued support and kind feedback. We’re really pleased to hear our team has been able to support your business effectively. We’ll be sure to pass your thanks on to Sasha D for her prompt help in arranging your safety risk assessments - she’ll be delighted to hear this.
Signing up was a fast easy process with…
Signing up was a fast easy process with complete flexibility.
10 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your feedback. We’re glad to hear the sign‑up process was fast, easy, and flexible, and that it met your expectations. We appreciate you taking the time to share your experience.
Great customer service one phone call…
Great customer service one phone call and all set up. As a New customer it was refreshing to talk to someone on the phone.
16 marzo 2026
Risposta di Direct365
Thank you for your great feedback. We’re pleased to hear you received excellent customer service and that everything was set up in just one call. As a new customer, it’s great to know you valued speaking with our team directly - we really appreciate you choosing us.
I've always received excellent service…
I've always received excellent service from Direct 365 and would recommend them to anybodyneeding specialist waste disposal services.
13 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your kind recommendation and continued support. We’re delighted to hear you’ve consistently received excellent service from Direct365. Providing reliable specialist waste disposal solutions is very important to us, and we truly appreciate you recommending us to others.
Standout Supplier
We have been using D365 for a number of years now for both PAT Testing and Fire Extinguisher Service/Testing and supply for old and outdated Extinguishers.
The service we have for both is easy to arrange with excellent, prompt and courteous staff, this time we were assisted by Sasha Deegan, who was outstanding.
Always fair and competitive prices for excellent service making them great value for money.
Highly recommended
13 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your continued support and fantastic feedback. We’re really pleased to hear you’ve found our PAT testing and fire extinguisher services easy to arrange, well priced, and great value for money. We’ll be sure to pass on your kind words to Sasha Deegan - she’ll be delighted to hear she provided outstanding support. We truly appreciate the recommendation.
Always great customer service
Always great customer service from Sasha @ Direct365 - quick on the ball and responsive along with friendliness and great customer service - thank you,
13 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your kind feedback. We’re really pleased to hear you always receive great customer service from Sasha, and that she’s been quick, responsive, and friendly. We’ll be sure to pass on your thanks.
Fab company
Fab company! I submitted a website enquiry and received a response within the hour, all information was detailed and all questions I had answered really quickly. Sign up was very easy too. Mike Charman was so helpful and friendly!! Really pleased I found this company!
10 aprile 2026
Non scritta su invito
Risposta di Direct365
Fab company! I submitted a website enquiry and received a response within the hour, all information was detailed and all questions I had answered really quickly. Sign up was very easy too. Mike Charman was so helpful and friendly!! Really pleased I found this company!
The goods arrived well on time in good…
The goods arrived well on time in good condition,pleased with service
20 marzo 2026
Risposta di Direct365
Thank you for your feedback. We’re pleased to hear your goods arrived on time and in good condition, and that you were happy with the service.
Happy with customer service and how…
Happy with customer service and how things move forward when adding a new item to my contract
Very knowledgeable staff very helpful
Had to renew this month and the link wouldn’t work but Roxana sorted it and we never lost service for out bins
Thank you Roxana
7 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your feedback. We’re pleased to hear you’re happy with our customer service and support when adding to your contract. We’re also glad Roxana was able to quickly resolve the renewal issue and ensure there was no interruption to your bin service — we’ll be sure to pass on your thanks.
Excellent service
Excellent service, and responsive and timely communications, from Cheryl King.
8 aprile 2026
Non scritta su invito
Risposta di Direct365
Excellent service, and responsive and timely communications, from Cheryl King.
Great experience
Great experience, Kyle was really helpful, not pushy and explained how it would work best for me being a small business!
10 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your great feedback. We’re pleased to hear Kyle was helpful, took the time to explain everything clearly, and ensured the setup worked best for your small business. We really appreciate you sharing your experience.
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