Great service, Gabrielle was very helpful and patient whilst we concluded business with our current supplier. She answered all our questions clearly. Well done! Mark Digital Office
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Scopri cosa dicono le persone
Cheryl is always on hand with her friendly, professional manner, to deal with any requirements,requests, or issues. One quick phone call or email and she's on it. Service is key to me. Wouldn't go any... Leggi di più
I had a great experience with Direct365’s customer service recently. Roxana handled my query and was incredibly helpful from start to finish. She was professional and made sure everything was resolv... Leggi di più
We are a new business and Dave Hepworth was the sales advisor who supported the set up of our service with Direct365 in 2023. The set up was uncomplicated an efficient and this is largely due to Dave.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di fornitura per uffici
- Negozio di forniture per il bagno
- Servizi per le imprese
- Servizio di raccolta rifiuti
- Negozio di forniture per uffici
- Servizio di gestione dei rifiuti
Informazioni su Direct365
Scritti dall'azienda
Here at Direct365, our aim is to provide UK businesses with a service that allows them to concentrate on what they do best and leave the rest to us. This includes services such as waste collection, washroom servicing, PAT testing and legionella testing to a range of products such as toilet roll, paper towels, defibrillators and hand dryers.
We ensure our customers stay compliant by maintaining a large network of suppliers. We compare the prices of hundreds of suppliers to make sure we can offer the best prices and the highest level of service at all times.
Take a look at our range of products and services on our website at www.direct365.co.uk.
We ensure our customers stay compliant by maintaining a large network of suppliers. We compare the prices of hundreds of suppliers to make sure we can offer the best prices and the highest level of service at all times.
Take a look at our range of products and services on our website at www.direct365.co.uk.
Direct365 - Supporting you and your business
Scritti dall'azienda
- Most Competitive Deals on the Market
- We constantly check our prices against our online competitors to ensure that wherever possible, we offer you the best deal. If you find a better price anywhere else, call us and we'll do our upmost and match it.
Free Shipping on all orders over £150
We offer next day delivery on thousands of products
Our washroom consumables are usually shipped with next working day delivery as well as our baby changers. This allows you to concentrate on what you do best!
Informazioni di contatto
Oasis Business Park, WN8 9RD, Skelmersdale, Regno Unito
- 0800 612 9588
- support@direct365.co.uk
- direct365.co.uk
4,7
Eccellente
11.139 recensioni
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Direct 365 are the 'go-to' company
Direct 365 are the 'go-to' company in terms of ensuring your company remains compliant. Unfortunately, we fell behind on our fire risk assessment side and I reached out via email and got a phone call within a matter of minutes to discuss further. Dealt with Jack Ball who is professional, courteous and dealt with my request from the start in terms of obtaining information, arranging the quote etc.
17 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your review. We’re pleased to hear that we were able to support you quickly and help get your fire risk assessment back on track. Your feedback about Jack Ball is really appreciated—he’ll be delighted to know his professionalism and support made the process straightforward. Thank you for choosing Direct365.
Would recommend the company to anyone!
I was very grateful for the fast communication from Mike Charman. Made the whole process extremely easy and is clearly very knowledgeable about the services being offered. Thanks Mike for your great customer service.
17 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your review. We’re glad to hear Mike Charman provided fast communication and made the process easy. It’s great to know his knowledge and customer service made a positive impression. We appreciate your feedback and your custom.
I honestly feel like Cheryl at Direct…
I honestly feel like Cheryl at Direct 365 is one of the best colleagues I could ask for 😊
She’s always so helpful, and having her by my side genuinely makes my job easier.
Thanks, Cheryl ! you’re a superstar ⭐️
15 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your lovely feedback. We’re delighted to hear how supportive and helpful Cheryl has been and how much of a positive difference she makes to your day-to-day work. We’ll be sure to pass on your kind words—she’ll really appreciate them. Thanks for choosing Direct365.
easy and snooth process from start to…
easy and snooth process from start to finish and the agent i delt with STEPH JONES was more than helpful so a big thanks...
16 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your review. We’re pleased to hear the process was easy and smooth from start to finish, and that Steph Jones was so helpful throughout. We’ll be sure to pass on your thanks and really appreciate you choosing Direct365.
Set up my clinical waste collection
Set up my clinical waste collection, on line and via email which was easy. The person who helped me was great, Kyle Richardson. Very efficient and helpful
16 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your review. We’re glad to hear setting up your clinical waste collection was easy both online and via email. It’s great to know Kyle Richardson was efficient and helpful throughout the process. We appreciate your feedback and thank you for choosing Direct365.
Risposta di Direct365
Thank you for your review. We’re pleased to hear that Stephen was helpful and supported you well. We appreciate your feedback and thank you for choosing Direct365.
Risposta di Direct365
Thank you for your review. We’re pleased to hear Sasha was helpful and responded quickly. We really appreciate your feedback and thank you for choosing Direct365.
This company has been excellent to deal…
This company has been excellent to deal with. There prices are very reasonable and they are very responsive to any questions. Would definitely recommend
13 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your review. We’re really pleased to hear you’ve found our pricing reasonable and our team responsive. Your recommendation is greatly appreciated, and thank you for choosing Direct365.
Today I was supported by Dave Hepworth
Today I was supported by Dave Hepworth, Direct365 Sales Advisor, we have a new toilet complex coming into commission and need the lady's toilets properly supported before they go into use. Dave was quick to support and had things in order in a very short space of time, very happy.
16 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your review. We’re delighted to hear Dave Hepworth was able to support you quickly and ensure everything was in place for your new toilet facilities. It’s great to know you were happy with the service provided, and we appreciate you choosing Direct365.
Excellent customer service
Excellent customer service. Polite informative and super-efficient.
I had the pleasure of speaking and dealing with Sasha Deegan. A perfect example of professional customer awareness and service.
Well done Sasha!!!
16 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your excellent feedback. We’re delighted to hear you received such polite, informative, and efficient service from Sasha Deegan. She’ll be thrilled to receive your kind comments—thanks again for choosing Direct365.
Excellent service
I had a very positive experience working with Sasha Deegan She was extremely helpful throughout the process, communicated clearly, and responded promptly to any queries.
The level of service she provided was excellent, and everything was handled efficiently from start to finish. I would be happy to work with her again in the future.
16 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your review. We’re really pleased to hear about your positive experience with Sasha Deegan. It’s great to know her clear communication, responsiveness, and efficiency made the process smooth from start to finish. We appreciate your kind feedback and look forward to supporting you again in the future.
Great company been with them a few…
Great company been with them a few years now . Always on hand to answer any queries Mike chapman was a great help a credit to the company .
16 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your review and for being with us for the past few years. We’re really pleased to hear you’ve consistently received helpful support, and your feedback about Mike Charman is greatly appreciated—he’ll be delighted to know he’s made a positive impact. Thank you for recommending Direct365.
Great service
Mark was great in getting me quotes quickly and all set up for my business! Thank you so much
13 aprile 2026
Non scritta su invito
Risposta di Direct365
We’re really pleased to hear that Mark was able to get your quotes sorted quickly and help get everything set up for your business. We’ll be sure to pass your thanks on to him. If we can help with anything else in the future, please don’t hesitate to get in touch.
Excellent and straightforward service.
Excellent and straightforward service.
Siobhan Oleary was very patient and explained the services to me. Thank you
15 aprile 2026
Non scritta su invito
Risposta di Direct365
We’re delighted to hear you found the service straightforward and that Siobhan took the time to patiently explain everything clearly. We’ll be sure to pass on your kind words to her. Please don’t hesitate to reach out if you need any further support in the future.
Very helpful with my inquiries.
Very helpful with my inquiries.
Natasha bax emailed straight back with all the help and advice I needed. Thank you very much.
15 aprile 2026
Non scritta su invito
Risposta di Direct365
e’re pleased to hear that Natasha responded promptly and was able to provide the help and advice you needed. We’ll be sure to pass on your thanks to her. If you have any further questions or need support in the future, please don’t hesitate to get in touch.
I was dealt with by Dave who was very…
I was dealt with by Dave who was very professional and friendly, all our requirements were met in a very timely manner. The whole process from sending in an enquiry to the completion of our order was very speedy. We would defiantly recommend this company and Dave in particular.
15 aprile 2026
Non scritta su invito
Risposta di Direct365
We’re delighted to hear that Dave provided a professional and friendly service and that all of your requirements were met so promptly. It’s great to know the entire process—from enquiry to completion—was quick and efficient. We’ll be sure to pass on your kind recommendation to Dave. If we can help again in the future, please don’t hesitate to get in touch.
Great company to deal with
Dave in the washroom department dealt with my enquiry professionally and speedily. I placed the order same day. Highly recommend this company!
15 aprile 2026
Non scritta su invito
Risposta di Direct365
We’re delighted to hear that Dave provided a professional and friendly service and that all of your requirements were met so promptly. It’s great to know the entire process—from enquiry to completion—was quick and efficient. We’ll be sure to pass on your kind recommendation to Dave. If we can help again in the future, please don’t hesitate to get in touch.
Lewis Kennedy very prompt and…
Lewis Kennedy very prompt and professional. I do recommend them
15 aprile 2026
Non scritta su invito
Risposta di Direct365
We’re delighted to hear that Lewis provided a prompt and professional service. Your feedback is greatly appreciated, and we’ll be sure to pass on your kind words to him. If we can assist you again in the future, please don’t hesitate to get in touch.
Nicole’s customer service has been very…
Nicole’s customer service has been very professional and she sorted out an issue that had dragged on for months in a couple of weeks . And with grace and patience ! Good job
15 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for your fantastic feedback! We’re delighted to hear that Nicole provided such professional service and was able to resolve an issue that had been ongoing for some time. Her patience and grace are qualities we truly value, and we’ll be sure to pass on your kind words to her. If we can help with anything else in the future, please don’t hesitate to get in touch.
Fly tippers in my area
We had a lot of rubbish dumped in our Clinical waste bin from someone in the community. As soon as we made contact I had quick updates and Jasmine organised a 3rd party to collect the rubbish. Thank you so much for this.
14 aprile 2026
Non scritta su invito
Risposta di Direct365
Thank you for sharing your experience with us. We’re sorry to hear about the issue with the clinical waste bin, but we’re really pleased we could act quickly to resolve it. Jasmine will be glad to know her prompt updates and coordination with a third party made a difference. Thank you for bringing this to our attention, and please don’t hesitate to contact us if you ever need further support.
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