From beginning to end the whole process was incredible: helpful & so efficient in responses. Delivery was of a good standard - also helpful & efficient! The rug is excellent quality! We are really pl... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We received sisal samples promptly and telephone advice and support was friendly and extremely helpful. We were given a delivery date and thereafter an estimated time of arrival which was spot on! W... Leggi di più
L'azienda ha risposto
I ordered 60 m² of Westex pure luxury opulence from designer carpet. The service and delivery was outstanding. I bought remnants, but the carpets were all perfect, delivered promptly and now are an ab... Leggi di più
L'azienda ha risposto
5 Star. Huge big saving on a top brand carpet, delivered to my front door on the day I selected. Would highly recommend Designer Carpet.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di materiali da pavimentazione
- Negozio di tappeti e moquette
- Ditta specializzata in pavimentazioni
- Negozio di mobili
- Arredatore d'interni
- Negozio di arredamenti per salotti
Scritti dall'azienda
Based in Derbyshire, Designer Carpet are the UK's leading supplier of high quality carpets, carpet remnants and made-to-measure rugs at up to 85% Off RRP. We only work with brands that can be trusted to deliver quality, design and customer service. From classic wool carpets to natural, sustainable floor coverings such as sisal and seagrass, we offer luxury products that have the ability to transform any space.
Informazioni di contatto
Ripley , Regno Unito
- 01332 346 444
- info@designer-carpet.co.uk
- designer-carpet.co.uk
4,9
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Designer Carpet
Thank you for your great feedback! We’re delighted you found exactly what you wanted at a great price. We really appreciate it!
Risposta di Designer Carpet
Thank you for the 5-star review! We're glad we were able to provide great, professional service, thanks again!
Risposta di Designer Carpet
Thanks Clara for the 5 Star review. We are so pleased to hear you received excellent service from the team!
Helpful on the phone and v responsive
Helpful on the phone and v responsive. V happy with the rug with edging. Thank you!
9 marzo 2026
Risposta di Designer Carpet
Thanks for such a wonderful review! We're so glad you're pleased with your rug!
Helpful driver
Driver helped me get the long and heavy roll of carpet in through a ground floor window
27 febbraio 2026
Risposta di Designer Carpet
Thank you for the 5 stars! We’re really pleased to hear the driver was able to help with getting the carpet in safely. We’ll be sure to pass on your kind feedback!
5* Experience
Fantastic quality carpet, excellent value for a good sized remnant. It looks and feels great. Delivered within 2 minutes of time estimated night before by friendly driver with regular updates and tracking ability. This is why I am a returning customer.
4 marzo 2026
Risposta di Designer Carpet
Thank you for your fantastic review and for your continued support! We’re delighted to hear you’re so pleased with the quality and value of your remnant. It’s wonderful to know the delivery experience was spot on too. We really appreciate your loyalty and look forward to helping you again!
Great Service and product
Designer carpets were very responsive to messages in a really quick timeframe. My rug is fantastic and I am yet again (as a returning customer) extremely pleased with it.
6 marzo 2026
Risposta di Designer Carpet
Thank you for your lovely review and for coming back to us again! We’re delighted to hear you’re pleased with your rug and that our team was quick to respond to your messages. We really appreciate your continued support.
Great customer service when I phoned to…
Great customer service when I phoned to ask how to order. Easy ordering online. Prompt call back from customer service to advise approx delivery date of my order. Courier arrived on time and delivered without any problems. Would recommend, and would definitely use again. Thank you to all concerned
5 marzo 2026
Risposta di Designer Carpet
Thank you for your wonderful review! We’re so pleased to hear our team could help when you called and that the ordering, communication, and delivery all went smoothly. We really appreciate your recommendation and look forward to helping you again in the future.
A great product and good service … very…
A great product and good service … very pleased with the end result… love the flexibility that ability to specify exact size provides . Have bought several carpets and runners from them: be aware that the ‘wrap’ edging is much more cost effective.
4 marzo 2026
Risposta di Designer Carpet
Thank you for your kind review. We’re delighted to hear that you’re pleased with the end result and that the ability to specify the exact size worked well for you. It’s also wonderful to know you’ve returned to us for several carpets and runners – your continued support means a lot.
Service
Everything went exactly as communicated. Great service all round. Great price for wool carpet. Used twice now , would highly recommend.
9 marzo 2026
Risposta di Designer Carpet
Thank you for your great feedback. We’re really pleased to hear that everything went exactly as communicated and that you were happy with the service and value of the wool carpet.
It’s especially nice to know you’ve chosen to use us twice and would recommend us to others, that means a great deal to our team
Easy process coupled with helpful call…
Easy process coupled with helpful call handler.
Order received on date promised.
Would definitely use again.
4 marzo 2026
Risposta di Designer Carpet
Thank you for your review. We’re pleased to hear you found the ordering process easy and that our team was helpful. It’s great to know your order arrived as promised, and we really appreciate your support. We look forward to helping you again in the future.
Risposta di Designer Carpet
Thanks for the 5-star review. We really appreciate it!
Excellent from beginning to finish
Ordered this carpet from designer carpet
They were very polite, efficient and courteous
3 marzo 2026
Risposta di Designer Carpet
Thank you for your kind review! We’re delighted to hear you found our team polite, efficient, and courteous. We really appreciate your feedback and hope you enjoy your carpet!
Absolutely thrilled with our 2 rugs
Absolutely thrilled with our 2 rugs.
Beautiful quality and amazing value at a fraction of the original price.
Being able to pick the right sizes for our space made such a difference.
This was our second time ordering a rug with Designer Carpets
2 marzo 2026
Risposta di Designer Carpet
Thank you for your such a lovely review! We’re delighted you’re thrilled with your rugs. We really appreciate you choosing Designer Carpets again!
very good price
2 marzo 2026
Risposta di Designer Carpet
Thanks for the 5 star review! We really appreciate it
Quality carpets
Quality carpets. Samples arrived quickly and they checked to see they had all arrived as some came direct from the manufacturers. When dealing with the actual carpet they were efficient and helpful. Their delivery was on time and you could track the actual delivery van so you could see exactly when they were likely to arrive. All in all a positive experience.
12 febbraio 2026
Risposta di Designer Carpet
Thank you for such a great review! We’re pleased to hear the samples, service, and tracked delivery all met your expectations. Delighted you had such a positive experience with us!
Bubbleweave
Arrived on time great price. Delivered by polite helpful courier. I already have this bubbleweave sisal fitted in one of my rooms supplied by my local carpet shop and love it but is was so expensive. I was so pleased to find this remnant at a fraction of the rrp.at Designer Carpet that enabled me have it another room. Thanks
13 febbraio 2026
Risposta di Designer Carpet
Thank you for such a wonderful review! We’re so pleased you found the remnant at such great value and could match your existing carpet. It’s lovely to hear delivery was on time and that the courier was polite and helpful. We really appreciate your feedback!
Very good service
I was very pleased with the carpet offcuts, it was just right for the space. Easy to order on line, the carpet arrived very quickly.
Very good service.
16 febbraio 2026
Risposta di Designer Carpet
We truly appreciate your kind words and 5-star rating! It’s fantastic to hear that you’re happy with your purchase. Thanks again for choosing us!
Excellent Service
Always Easy ordering, great customer service & delivery experience.
16 febbraio 2026
Risposta di Designer Carpet
Thank you for your lovely feedback! We’re so pleased you find ordering easy and that our customer service and delivery experience continue to meet your expectations. We really appreciate your support!
Quick delivery exact colour match to…
Quick delivery exact colour match to existing carpet. Really pleased with product
16 febbraio 2026
Risposta di Designer Carpet
We are so glad you're pleased with your order! Thanks for such a wonderful review.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.