From beginning to end the whole process was incredible: helpful & so efficient in responses. Delivery was of a good standard - also helpful & efficient! The rug is excellent quality! We are really pl... Leggi di più
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We received sisal samples promptly and telephone advice and support was friendly and extremely helpful. We were given a delivery date and thereafter an estimated time of arrival which was spot on! W... Leggi di più
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I ordered 60 m² of Westex pure luxury opulence from designer carpet. The service and delivery was outstanding. I bought remnants, but the carpets were all perfect, delivered promptly and now are an ab... Leggi di più
L'azienda ha risposto
5 Star. Huge big saving on a top brand carpet, delivered to my front door on the day I selected. Would highly recommend Designer Carpet.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di materiali da pavimentazione
- Negozio di tappeti e moquette
- Ditta specializzata in pavimentazioni
- Negozio di mobili
- Arredatore d'interni
- Negozio di arredamenti per salotti
Scritti dall'azienda
Based in Derbyshire, Designer Carpet are the UK's leading supplier of high quality carpets, carpet remnants and made-to-measure rugs at up to 85% Off RRP. We only work with brands that can be trusted to deliver quality, design and customer service. From classic wool carpets to natural, sustainable floor coverings such as sisal and seagrass, we offer luxury products that have the ability to transform any space.
Informazioni di contatto
Ripley , Regno Unito
- 01332 346 444
- info@designer-carpet.co.uk
- designer-carpet.co.uk
4,9
Eccellente
2K recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service and value.
We had seen the carpet we eventually ordered through Designer Carpet in a high street showroom, fell in love with it, but it was way out of our price band. We were really pleased to see the same carpet at a fraction of the the cost on Designer Carpet, but because of the price, we were Initially a little concerned, however there was no need. We were regularly kept up to date throughout the order and delivery process. The driver placed the carpet in the room we requested and the carpet was as advertised.
Great service, great value and great carpet.
10 marzo 2026
Risposta di Designer Carpet
Thank you so much for your wonderful review!
We’re delighted to hear that you found the perfect carpet with us after initially spotting it elsewhere, and that we could offer it at a price that worked for you. It’s completely understandable to have some hesitation when something seems “too good to be true,” so we’re especially pleased that we could give you confidence throughout the process.
Keeping our customers informed and ensuring a smooth delivery experience are really important to us, so it’s great to know our team and driver made a positive impression. Most importantly, we’re thrilled that you love your new carpet!
Excellent customer service carpet…
Excellent customer service carpet remnants s rug making too . Highly recommend
3 marzo 2026
Risposta di Designer Carpet
Thank you for your lovely review! We’re delighted to hear you were pleased with our customer service. We really appreciate your recommendation!
Fustrating operating model
Dealing with Designer Carpet is incredibly frustrating. Firstly, they only deliver to postcodes one day a week which is not made clear when you order and also severely limits your options. Secondly, unlike every other supplier we've worked with (kitchen units, quartz worktops) they require you to confirm a delivery date before booking it in. We were given less than 48 hours to confirm a delivery slot by which point we'd missed it and had to wait an extra week! They claim there are no other specialist couriers in the country who could deliver it which I find hard to be true.
17 aprile 2026
Non scritta su invito
Risposta di Designer Carpet
Thank you for taking the time to share your feedback, and we are sorry that you have found our delivery process frustrating.
Carpet delivery is unfortunately different from most other products. There are very few couriers willing to transport carpets safely, and even fewer that are willing to do so with larger/heavier rolls.
We always require confirmation from our customers before booking a delivery date. This is because if the customer is not present for delivery on the day, the delivery will failed, which can then lead to delays and additional redelivery charges.
We appreciate your feedback, as it helps us review our communication processes, and we’re sorry again for any inconvenience caused.
Extremely helpful and professional service
Steven couldn’t have been more helpful in working out an open tread stair carpeting solution for us. He worked diligently on our behalf and kept us up to date every step of the way in producing exactly what we needed. We are very happy with the product quality and the carpet fitted exactly as he suggested. The stairs look amazing and I highly recommend Steven and this company in the supply of designer carpets.
10 marzo 2026
Risposta di Designer Carpet
Thank you so much for such a fantastic review! We’re delighted to hear Steven was able to help and was keep you informed throughout the process. It’s wonderful to know the carpet fitted exactly as planned and that you’re so pleased with the final result. We’ll be sure to pass on your kind words to Steven. Your recommendation means a great deal to us!
Quick and easy
Great value compared to similar stockists, prompt delivery, excellent communication. Would highly recommend.
16 marzo 2026
Risposta di Designer Carpet
We truly appreciate your kind words and 5-star rating! It’s fantastic to hear that you’re happy with your purchase. Thanks again for choosing us!
Excellent staff communication and level…
Excellent staff communication and level of information great.
Very friendly and easy to deal with.
23 marzo 2026
Risposta di Designer Carpet
Thank you so much for such a wonderful review! We appreciate your feedback and we are so glad you had such a good experience ordering from us. We hope to hear from you again in the future!
Happy with my experience
Quick and informative delivery service, carpet arrived in excellent condition and of course, carpet as described. Very happy with my purchase. Shop is professional and I highly recommend it.
23 marzo 2026
Risposta di Designer Carpet
Many Thanks, we really appreciate your review and hope to help you again soon.
Risposta di Designer Carpet
Thanks for the review and rating Kelly and we hope to help you again in the future
Kind Regards
Wholly reconmended
Efficient with excellent customer service and good value for money. First purchase was a perfect bespoke runner. Now in the throes of planning new rugs for the sitting room.
30 marzo 2026
Non scritta su invito
Risposta di Designer Carpet
Thank you so much for such a lovely review Elizabeth! We are so glad you had such a great experience shopping with us. If you need any help planning your sitting room rug, let us know and we'll do what we can to help!
great experience
great experience, the lady on the phone was so helpful and the delivery was hassle free. Very happy with my rug
16 marzo 2026
Risposta di Designer Carpet
Thanks for such a wonderful review! We're so glad you had such a great experience shopping with us.
Really helpful team
Really helpful team. Went out of their way to source the sisal carpet I was looking for. Such a great service and really good value. Thank you.
13 marzo 2026
Risposta di Designer Carpet
Thank you for your wonderful review! We’re delighted our team were able to find exactly what you were looking for. We really appreciate your feedback!
Absolutely over the moon with the…
Absolutely over the moon with the carpet and service
11 marzo 2026
Risposta di Designer Carpet
Thank you for your lovely review! We’re thrilled to hear you’re over the moon with both your carpet and the service. We really appreciate your feedback!
Good quality products delivered on time…
Good quality products delivered on time without any issues.
17 marzo 2026
Risposta di Designer Carpet
Great to hear and many thanks for sharing your experience!
Lin is so helpful
Lin in the customer services was absolutely amazing. Great service!
Helen Avoth Interiors
16 marzo 2026
Risposta di Designer Carpet
Thanks Helen, we will be sure to share this special feedback with Lin,
Risposta di Designer Carpet
We really appreciate your review and rating, and glad to hear we hit the mark for you!
This is a very efficient company that…
This is a very efficient company that carefully prepares and conveys carpets of the highest quality at very acceptable prices. Iain
10 marzo 2026
Risposta di Designer Carpet
Thanks for the review, Iain. We really appreciate your shopping with us.
Easy Company to deal with
Easy Company to deal with! Quickly and well dispatched at reasonable cost!
9 marzo 2026
Risposta di Designer Carpet
Thank you for your kind feedback. We really appreciate your support!
Fabulous rug created created by…
Fabulous rug created created by Designer Carpet bespoke from a remnant piece of carpet. I'm very happy with the service and quality.
6 marzo 2026
Risposta di Designer Carpet
Thank you for your great review! We’re delighted you found the perfect remnant for your project. We really appreciate your support and look forward to helping you again!
Great selection of discounted remnants
Great selection of discounted remnants, good brands and big discount. Perfect for our small project. Good delivery experience. Will certainly use them again.
9 marzo 2026
Risposta di Designer Carpet
Thank you for your great review! We’re delighted you found the perfect remnant for your project and were pleased with the selection, value, and delivery. We really appreciate your support and look forward to helping you again!
Risposta di Designer Carpet
Thank you for your kind review! We’re delighted you’re happy with the service and that everything was fast and accurate. We really appreciate your feedback!
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