Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 2 stelle su 5

To say I am furious is an understatement i have had FOUR of your devices not being chargeable within a few weeks of using Either the cord breaks at the connection or the connection its self breaks I... Leggi di più

Valutata 1 stelle su 5

I received a faulty device, upon making a complaint, the company are asking me to pay for a complaint form in order to be reviewed. Major red flag! Scammers...do not buy from this company.

Valutata 5 stelle su 5

I’m satisfied w my Dermavel, It performed perfectly, and is easy to use. I have removed keratosis and skin tags, without any discomfort or scarring. There are videos available that demonstrate how to... Leggi di più

Valutata 3 stelle su 5

The device does not come with any information on how to do any of the procedures. It should come with a complete, detailed guide on how to work the device on a wide variety of skin issues. How are y... Leggi di più

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TrustScore 2 su 5

169 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Dermavel - Great Product!

Dermavel arrived promptly, packaged securely. Dermavel worked wonderful, as a physician, it worked well and cleared up spots without difficulty. Minor sting with higher settings, well worth it.
It was so good, I bought two more.
Not even one disappointment.

Robert A Richardson, MD

17 febbraio 2022
Valutata 5 stelle su 5

I was HIGHLY skeptical and did a ton of…

I was HIGHLY skeptical and did a ton of research before selecting Dermavel, but I am confident I chose the right product. I am absolutely thrilled with the results, for the removal of moles, skin tags and age spots. I wholeheartedly recommend this product.

10 aprile 2022
Valutata 1 stelle su 5

I received this pen and it said to…

I received this pen and it said to charge it for 4 hours, well it’s been charging for over 24 now. It’ll say it’s charged, I’ll unplug it. Then it will magically be dead. The pen has not turned on since I’ve received it. I’ve read multiple other reviews saying the same thing. Don’t waste your money on something that’s not even gonna turn on. And then trying to contact them is nearly impossible. I still have not been able to get in contact with them. This Is A sophisticated SCAM. As mentioned in another comment. Never have I ever been so played, over a product……… this company needs to be shut down and or SUED.

17 novembre 2022
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Risposta di Dermavel

Oh no, we are so sorry to hear this, Madeline! We are not sure what could be the root cause, but I do see that our team reached out to you over email just before you left this review 🥺 Would it be possible to get back to the team and help us understand more and if there's anything we can do from our end?

In 9 out of 10 cases, it's often resolved with more in-depth knowledge of operating the device(s).

We are looking forward to hearing from you! 🙏

All the best!
Kate

Valutata 1 stelle su 5

Purchased this China made P.O.S

Purchased this China made P.O.S. in July 2022. Used it twice and the third time nothing. It's totally my fault for not doing my research prior, as had I done that... well it is plain to read.

13 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

Don't give these people your money!

Where do I begin? There are no tutorials on their website as to HOW to safely use this product. Their instruction manual only tells you what needle and setting to use. That's it. No guidance whatsoever. I had to go to other websites and watch YouTube videos to learn how to use it. Only after taking my time and watching these videos did I finally try. After using it once my skin tag didn't dry up and fall off as it should have. Instead, I was left with a weeping, swollen, infected mess! It was so bad that I couldn't imagine using it again. I immediately reached out to their customer service to take advantage of their 90 MB guarantee (clearly advertised on their main page). The CS rep didn't answer my questions at all but wanted to send me another one! I replied and told her I wanted my money back and included a picture of my skin. She ignored my email. I sent another email to CS laying out my experience again and asking them to honor their MB guarantee. Two days later, I received a very dismissive email from the CS rep who replied to my first email. She basically told me that the issue wasn't them or their product, it was me. There was zero empathy or care shown. Here is the final frustrating part of this situation; the form that you have to submit for your return request requires you to upload 5 pictures from 5 sessions! They actually expect you, even with skin damage, to use it multiple times! You also have to upload a before and after pictures as well. Only then will the form allow you to submit the request! The verbiage they use when describing the Money Back Guarantee on their main page makes it seem like they will refund you, no questions asked. Bottom line, these people are scam artists. They know that the promise of a 90 MB return policy will make people more comfortable taking a risk when buying their product. But, they have ZERO intention of following through with their promise of giving you your money back. They count on frustrated customers giving up and moving on. I took the only course left open to me and reported them to the Better Business Bureau. Please don't give these scam artists your money.

13 giugno 2022
Non scritta su invito

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