To say I am furious is an understatement i have had FOUR of your devices not being chargeable within a few weeks of using Either the cord breaks at the connection or the connection its self breaks I... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I received a faulty device, upon making a complaint, the company are asking me to pay for a complaint form in order to be reviewed. Major red flag! Scammers...do not buy from this company.
I’m satisfied w my Dermavel, It performed perfectly, and is easy to use. I have removed keratosis and skin tags, without any discomfort or scarring. There are videos available that demonstrate how to... Leggi di più
The device does not come with any information on how to do any of the procedures. It should come with a complete, detailed guide on how to work the device on a wide variety of skin issues. How are y... Leggi di più
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Bad customer experience
On 1/4/23 I ordered the TRIO to avail more discount, without getting informed that order was split into two separate parcels, 2 units came within 5 days and still waiting for the other unit 10 days later. I don't get the point where I have to pay the $4.99 "first in line", after all the parcel delays, DERMAVEL company need to make a good gesture of voluntarily waive the "first in line" fee, it is not about the money, but earning the trust of their customer, I have yet to try the PEN to see if DEMAVEL's claim is trustworthy, review will follow.

Risposta di Dermavel
Very fast shipment… haven’t used it…
Very fast shipment… haven’t used it yet, but I’ll write another review as soon I do
A quick and mostly painless way to…
A quick and mostly painless way to remove minor problems without having to see a dermatologist. Highly recommend
Not worth the massive headache
Update, it finally arrive but honestly I will never do business again as it was such a headache to get this item.
Never got the item. They say it's on the way and the tracking number just changes the days extending the ETA. I'm now having to open a dispute via PayPal. I ordered it on 12/23/2022 and it's 1/9/2023 and it's still not here. Do not waste your money. It makes no sense that they shipped it via UPS and it's changed to USPS. Don't get scammed like I did.

Risposta di Dermavel
Device doesn't even turn on.
After several weeks the product was finally delivered. I charged it for 4 hours per the instructions and the device doesn't event turn on. Thus has been a waste of money so far.

Risposta di Dermavel
The customer service is excellent
The customer service excellent! All my issues were addressed quickly and effortlessly. Thank you very much!!!
So far shipping and quality
So far shipping and quality. Also I mistaking ordered 2 and didn’t need 2 and the response to return was quick.
It actually works
It actually works. I saw results for my spider veins brown spots and several skin tags I have. I am excited to try on my stretch marks.
I was skeptical at first
I was skeptical at first. But, I have used it and am pleased with the results. I removed a number of skin tags and moles and the results are very good. Took a few days to complete healing, but no big deal. No scarring. I checked the BBB reviews and they were not good. I think the company should follow up with those people and see what they have to do to resolve their complaints. Those reviews are not good for business; but, they can come down once the customer has been satisfied.
Love the results!
So far I’ve removed 7 moles, cherry anngiomas and a piece of raised skin on my inner lip that I bit once and continued to bite over and over again! All are completely gone! I am so happy! Can’t wait to do my wrinkles and eye lids!
Cherry angioma
My Dermavel, was shipped very quickly and I have received alot of very useful information, very pleased with the support, just started using it , I would say take your time and start small to get used to how it operates..
Forget outrageous dermatology fees
I love being able to take care of a skin tag or mole without having to pay outrageous fees to dermatologist. Dermatologist are always overbooked and in a hurry too. I love the independence and the ability to take the time to do things right.
Obsessed!!
So far it works great! Good for beginners! I used it on a skin tag & so far so good.
Not working
I received my pen last week and it’s not working at all. It’s full charge but its doesn’t have any spark or electricity . I sent an email but no one responding with my request.
Arrived sooner than expected
I expected the product to take a long time to arrive and I was very pleasantly surprised when I received it within a few weeks of ordering. I love the guidebook which was emailed to me for download the very next day after I received the Dermavel. The guidebook is very easy to understand. I'm excited to start using Dermavel on some blemishes I have. I expect nothing but great things from this product.
Don't do it!
1. Dermavel pays their customers $50 to leave a positive review. 2. They charged me $60 to return the product. Shady business practices for a cheap product.
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