For me, it was the way that the agent - Ikra- handled this. She was informative, extremely helpful, friendly and kind. I didn't feel rushed, and she definitely knew what she was doing. Also, the... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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The company is fast and will help with anything, the only problem I had was I couldn't see how to apply for and additional check through the portal so ended up doing it the old way. It is still being... Leggi di più
L'azienda ha risposto
The service is super efficient and easy to navigate. The customer support is great. You were contacted straight away and Richard the customer support manager is super friendly and very helpful. Defin... Leggi di più
L'azienda ha risposto
I 100% tried to use this site , I resent the implication that I didn’t . Also you kept £40 of my money as an ‘admin’ fee for the fact your system would not load my documents. You can save your money a... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
DBS check online application service for Individuals & businesses
Informazioni di contatto
Regno Unito
- dbscheckonline.org.uk
4,1
Molto buono
4368 recensioni
Ha risposto al 91% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I was very happy with the overall…
I was very happy with the overall service provided. Easy step by step procedure. I thought it was very expensive. Not sure why it should be so expensive to do.
14 novembre 2025
Non scritta su invito
Risposta di DBS Check Online
Hi Ray,
Thank you so much for your delightful 5 star review!
It is good to hear you are pleased with the service you have received and it was easy to use.
We understand our prices are slightly higher, however these can be justified by a number of services we provide.
For example, we are one of the quickest in terms of processing and also offer additional add-ons which you can purchase along with your DBS check.
We appreciate your feedback and hope to work with you again soon.
Kind Regards,
Max
Communications Officer
I always feel reassured that the team can assist me
I always feel reassured that the team at DBS Check Online are interactive and proactive and answer any questions/offer support and help as required.
13 novembre 2025
Non scritta su invito
Risposta di DBS Check Online
Hi Tonia,
We really appreciate your feedback!
At DBS Check Online, our team are always here to support you and help with any queries you may have during the application process.
We hope to serve you again in the future!
Kind Regards,
Max
Communications Officer
Risposta di DBS Check Online
Hi Cathy,
Thank you for your 5 star review!
At DBS Check Online, we constantly strive to improve our services and offerings to meet the needs and expectations of our valued customers. We are delighted you found our service easy to use.
We hope to serve you again in the future!
Kind Regards,
Staff were extremely helpful and…
Staff were extremely helpful and website is so easy to use.
6 novembre 2025
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Risposta di DBS Check Online
Hi Darren,
Thank you for lovely feedback!
It is wonderful to hear the website was easy for you to use and our team were extremely helpful.
At DBS Check Online customer satisfaction is our top priority, and we strive to provide excellent service to all our clients.
We appreciate your review and hope to work with you again.
Kind Regards,
Max
Communications Officer
Really easy to use website
Really easy to use website.
Process from start to finish went without a hitch.
11 novembre 2025
Non scritta su invito
Risposta di DBS Check Online
Hi Cameron,
Thank you for your wonderful review!
We are pleased to hear our website was really easy for you to use and the process was smooth for you.
We hope to provide you with another seamless experience in the future!
Kind Regards,
Max
Communications Officer
Really quick and easy service to use.
10 novembre 2025
Non scritta su invito
Risposta di DBS Check Online
Hi Matthew,
Thank you so much for leaving a 5 star review!
It is good to hear our service was easy for you to use and quick.
We hope to serve you again soon!
Kind Regards,
Sophia
Communications Officer
Very got thankyou very mać
3 novembre 2025
Non scritta su invito
Risposta di DBS Check Online
Hi Mickey,
Thank you for your 5 star review!
We are pleased to know you had a positive experience whilst using our services.
We hope to work with you again soon!
Kind Regards,
Max
Communications Officer
DBS Check online are really helpful and…
DBS Check online are really helpful and professional my go to company for DBS checks
6 novembre 2025
Non scritta su invito
Risposta di DBS Check Online
Hi Dan,
We appreciate you taking the time to leave us a fantastic review!
It is amazing to hear we are your go to company for DBS checks.
Thank you for your feedback, we hope to continue working with you in the future!
Kind Regards,
Sophia
Communications Officer
the web pages are set out very easily…
the web pages are set out very easily to use
6 novembre 2025
Non scritta su invito
Risposta di DBS Check Online
Hi Philip,
Thank you for taking the time to share your feedback!
It is wonderful to hear you are pleased with our online service and it was easy for you to use.
We hope to serve you again in the future!
Kind Regards,
Sophia
Communications Officer
Amazing
Fast, efficient and super easy to apply. My application was processed immediately and approved same day! Bonus, was able to download my certificate digitally.
6 novembre 2025
Non scritta su invito
Risposta di DBS Check Online
Hi Julee,
Thank you for your amazing 5 star review!
It is wonderful to hear you are pleased with the service you have received.
At DBS Check Online, we aim to process all applications within 2-3 working hours to aid results being issued faster.
We hope to work with you again in the future!
Kind Regards,
Sophia
Communications Officer
I would prefer to communicate one to one
I would prefer to communicate one to one by email to explain procedures what I have to do step by step exept informaition on webside of DBS Gov. Uk.I called before to find information , but it was not explained properly. Last time they gave me another phone number and oficer explained me everything and contact with me by email and sort my important problem with documentation for HOME OFFICE .
3 novembre 2025
Risposta di DBS Check Online
Hi Naila,
Thank you for sharing your feedback. We’re glad to hear that you were eventually able to get the guidance you needed, and we’d like to clarify how our service works to avoid any misunderstanding.
Our team provides application support, including step‑by‑step guidance, document checking, and help with completing the process correctly. Many customers prefer to communicate by email so they can receive clear written instructions, and we are always happy to support people in that way.
However, it’s important to note that we are not the Government and do not replace the official DBS or Home Office services. In some cases, especially where additional verification or specialist advice is required, customers may still need to speak directly with the relevant Government department. This ensures the information they receive is accurate and specific to their situation.
If you still need assistance or would like us to review your application or documentation, please contact our support team with your reference number. We’re here to help and want to make sure you feel fully supported throughout the process.
Thank you again for your feedback.
Kind Regards,
Sophia
Communications Officer
Risposta di DBS Check Online
Hi Nicole,
Thank you for your 5 star review!
It is amazing to hear the forms were easy for you to access and use.
We hope to work with you again in the future!
Kind Regards,
Max
Communications Officer
Risposta di DBS Check Online
Hi,
We appreciate you taking the time to leave us a review!
It is good to know you had a positive experience whilst using our services.
We hope you will choose us again for you DBS needs.
Kind Regards,
Sophia
Communications Officer
Quick and efficient service explaining…
Quick and efficient service explaining procedure and support if required
4 novembre 2025
Non scritta su invito
Risposta di DBS Check Online
Hi,
We appreciate your lovely 5 star review!
It is wonderful to hear you received quick and efficient service.
Our advisors are on hand to help with any queries or struggles you are experiencing during the application process over the phone or by email.
We hope to provide you with a smooth experience again in the future!
Kind Regards,
Sophia
Communications Officer
Quick and helpful response
4 novembre 2025
Non scritta su invito
Risposta di DBS Check Online
Hi Richard,
Thank you for your amazing 5 star review!
It is good to hear you found the process quick and helpful.
We hope to serve you again in the future!
Kind Regards,
Sophia
Communications Officer
Quick response to all emails
Quick response to all emails, I had my DBS within days of applying for it
3 novembre 2025
Risposta di DBS Check Online
Hi Amelia,
Thank you for your wonderful 5 star review!
It is lovely to hear you received quick and efficient service from our team here at DBS Check Online.
We hope to work with you again in the future!
Kind Regards,
Sophia
Communications Officer
Stop a certificate
I have identified a need to stop the issue of a certificate. There does not seem to be a way of doing this. The reason was that I identified thet the applicant had provided incorrect information. I was eventually able to withdraw the application but only after a long wait on the phone. I might have given up with the phone. A quick way of dealing with the situation seems advisable.
4 novembre 2025
Non scritta su invito
Risposta di DBS Check Online
Hi Peter,
Thank you for taking the time to leave us a review.
Upon further investigation, we can confirm we are unable to locate a registration for you on our system. It appears you may have used a different DBS provider to process your applications.
Given the information provided, it seems you have spoken directly with the Disclosure and Barring Service when withdrawing the application, not through us.
However, if you believe you have used our services and would like to speak to an advisor about this, we kindly ask you to reach out to our enquiries department at enquiries@dbscheckonline.org.uk.
Thank you for your understanding.
Kind Regards,
Sophia
Communications Officer
Easy to use the system
3 novembre 2025
Non scritta su invito
Risposta di DBS Check Online
Hi Kevin,
Thank you for taking the time to share your experience whilst using our services.
We are happy to hear you found the system easy to use.
We appreciate your feedback and hope to serve you again in the future!
Kind Regards,
Sophia
Communications Officer
Straight forward and easy to use
3 novembre 2025
Risposta di DBS Check Online
Hi Alan,
We really appreciate your 5 star review!
It is amazing to hear you found the process straight forward and easy to use.
We aim to provide clear and concise instructions throughout the application process to make it easier for all customers to follow.
We hope to work with you again in the future!
Kind Regards,
Sophia
Communications Officer
Risposta di DBS Check Online
Hi Charlotte,
Thank you so much for your 5 star review!
It is good to know you are happy with the service you have received and found the process very helpful.
We hope to serve you again in the future!
Kind Regards,
Sophia
Communications Officer
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