Custom Love Story Recensioni 

You're breathtaking

Perfect! 🤩 I love it!!!

The creation experience was amazing. They got it right after one revision. It brought tears of joy to my eyes and I am so excited and can't wait for mid-november to present this to my wife on our wedding anniversary. Two days and it was complete and I am so happy!!!

Took forever… two months past wedding date… started it two months before! Changes were not done correctly and had to spend weeks with single fixes at a time to get it right. It was frustrating and not as exciting after the fact .😰 glad to have this keepsake but bummed.

I ordered a week in advance. Nothing.
Sent messages, they asked for patience.
Sent another message, told me to watch my inbox and I would have my product in a few hours. That was 2 days ago. Now, they wont even reply to my messages. Out 240 dollars and left with no gift for my 1st anniversary. Do NOT order from this company.

The response time and attention to detail is incredible. I’m so satisfied with the final product

Disney was created very good, however, the rest was awful experience:
- there was deviation from the confirmed scenario
- sound engineers are completely disaster, they could not make it at all
- communication within the team very bad, had to repeat things twice and explain twice
- deadlines are broken

Let see how they will end up with returning money for lipsing as it was excluded as sound engineers couldn’t make it properly.

Omg this is amazing, I cried happy tears watching my movie come to life for my wife. Thank you so much, you will never know how many people’s lives you’ll touch.

Wow, just woow!

I love how cute the videos come out! They happen so quick and even with revisions they come back quickly. Thanks and I will recommend you to others.

Custom Love Story went above and beyond to make my movie perfect for me! Maria is the best!

Did an amazing job with bringing my engagement proposal to life! Every detail is amazing!!

Everyone who glanced at our love story cried. This is so special and unique. There customer service to quality is exceptional.

Great editing and made my video just the way I wanted it. It is amazing!

I loved everything about it!! I can’t wait to show it to my family. It’s so cute and definitely got me emotional. I highly recommend this. Can’t wait to get their reaction !

ITS A SCAM! THIS COMPANY IS A SCAM! BEWARE!!! I got my video but it was wrong. I asked them to change it and they approved it without me even accepting the changes. If it's approved, then they move onto the next order. I didnt approve it so I asked for a refund because the video was completely wrong and nothing like i asked for it to be...its been almost 2 months and I keep hearing back from the emails "we are a small family business your request is still being reviewed" YEAH... AFTER 2 MONTHS? On their website it says, refund if not happy, no questions asked"....i had to go back and forth 400 times with emails when they asked me to send screen shots of the approved film that i never approved myself...i also sent them a photo from their website saying "refund: if you're not happy, no questions asked we will refund you".....STILL NOTHING!!!! give me my freaking money back thieves! 😤 they can suck a D♡ck! ....im so mad!

Update: I had to go on Facebook messenger on their profile page to message them to finally be able to get a hold of someone after so long. I took a chance and told them my situation and someone reached out to me and said they will refund. FINALLY! Maybe because i left this review and also left comments on their fb page so other can people see what i had to go through...they eventually refunded me AND gave me my video to have still at no charge, (it was STILL wrong and didnt have anything i asked for in it..but its ok, it was worth a try), but at least me bitching enough made them refund me in full... Thats all i care about now..so, can i say i will purchase anything again, no...can i say the customer service sucked, absolutely, but after they told me they will refund me and try to make me happy and how this should have never happened, I will give 2 stars instead one 1 now...

They made the BEST movie to surprise my fiancé at our wedding. They could even make my vows into the song!! It’s so amazing and awesome. I will definitely tell everyone about them and will come back!!

Omg this is so beautiful I love it love it

I can't say enough good things about my experience with Custom Love Story. From the very beginning, they were so easy to work with and incredibly patient, making every change I requested until the video was exactly how I envisioned it. I never felt like I was asking for too much—they genuinely wanted it to be perfect.

I wish I had had the time to capture our entire story, but even this glimpse into our 26 years together meant more than I can express. The finished video was beautiful, but nothing compared to seeing my husband's reaction. In the 26 years we've been together, I've only seen him cry a handful of times, and this brought him to tears. Watching him relive our journey and the love we've built together was a moment I'll never forget.

This wasn't just an anniversary gift—it became a treasured memory. Thank you, Custom Love Story, for creating something so personal and meaningful. If you're looking for a gift that comes straight from the heart and will be cherished for years to come, I wholeheartedly recommend them.

My wife was absolutely thrilled with this film! It turned out even better than I imagined. Every detail was captured perfectly, and you could tell how much care and creativity went into it.

I was also amazed by the quick turnaround time. This was the perfect gift for our 5th wedding anniversary, and it created a memory we'll cherish forever.

I will definitely be a returning customer and highly recommend this service to anyone looking for a unique and meaningful gift. Don't hesitate—it's worth every penny!