This company was TOP NOTCH!! They took my precious love story as seriously as I did. They were committed to making the video PERFECT, no matter how many revisions I made. I give this company my highes... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Absolutely loved the finished result. So happy with it. The support team also were very helpful and messaged back quickly to keep me up to date with any changes that I requested. So happy . Great ex... Leggi di più
I paid for the 90 second video with 3 extra scenes. I received a 60 second video with 1 extra scene. The video was just okay. It didn't seem like a real personal gift. After a few revision attempts i... Leggi di più
I took a chance on creating this. I always knew we had an interesting story and it would be fun to see it on screen, so I asked chat to recommend a good one for me to try. This was chat's top choice.... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Custom Love Story turns your real photos and memories into a personalized, beautifully animated short film — your story, brought to life on screen. Whether it's the story of you and your partner, a heartfelt tribute for Father's Day, or a family memory worth keeping forever, we craft a unique cinematic film made just for you. The perfect gift for anniversaries, weddings, birthdays, or any moment that deserves to be remembered. Every film is made to order and delivered digitally within 24 hours, with an optional printed poster.
Informazioni di contatto
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Very Happy 😊
Absolutely loved the finished result. So happy with it. The support team also were very helpful and messaged back quickly to keep me up to date with any changes that I requested. So happy . Great experience. Many thanks. Would highly recommend 👌 🥰
False advertising
I paid for the 90 second video with 3 extra scenes. I received a 60 second video with 1 extra scene. The video was just okay. It didn't seem like a real personal gift. After a few revision attempts i asked for a refund. I sent several requests over the course of about a week and a half. I kept being told it was being handled. Today I received an email that said they cant issue the refund. Their website says that they offer a 100% money back guarantee if you're not absolutely thrilled with your video-no questions asked. Thats not true. Its a hassle to try and get your money back and all they do is ask questions Ive already answered.
I loved it!!!
I loved it!!!! Thank you so much for being so patient with my corrections!! This is definitely the best anniversary gift for him
Absolutely Awful
Awful. Wrote extensive story notes and the movie was nothing like it. Told revisions would be received in 24-48 hours but even a more after numerous attempts to reach out through today, no substantive response received, not even answering final requests for a refund. Now
Going through credit card company. NB: Same company as Sketch Me Up.
I took a chance on creating this
I took a chance on creating this. I always knew we had an interesting story and it would be fun to see it on screen, so I asked chat to recommend a good one for me to try. This was chat's top choice. I expected the worse and was hugely surprised at how good and accurate it really was. The revisions were on point and not very many of them. It was a great experience watching the video. The only issue was that I only received one response to 3 of my email inquiries. I'm not sure if that is a me thing or them. I had to keep checking the website for updates. Still waiting on my custom song though. But highly recommend getting the video.
Attention to detail is what it's all…
Attention to detail is what it's all about. Love it. Perfect, well sine, beautiful
❤️ 😍 💖 ❣️ thk you
This company was TOP NOTCH!
This company was TOP NOTCH!! They took my precious love story as seriously as I did. They were committed to making the video PERFECT, no matter how many revisions I made. I give this company my highest recommendation. I am going to tell ALL my friends and family to create their own.
It’s a process, but the end result was good.
In general, the video is great. I appreciate that I had unlimited revisions because there were things that they just got wrong (like having the control cluster in the back seat of a car, and a door knob on one side of the door- but the door opened on the other side). Also, each time I requested a change in a scene, there were other unexpected changes made to that scene (unrequested)… facial hair would disappear, backgrounds would change. The most frustrating was a scene where I am in a car and the steering wheel is on the wrong side. I requested it to be corrected AT LEAST a half dozen times and it never was. I finally gave up.
The rest of the experience was pretty good, the representation of us is good, the song incorporates things that are important to us and the scenes are detailed. The end result will be something my husband enjoys.
They are very responsive and sent my revisions at least once a day. I know they’re using AI to create this- my suggestion is that at some point a person review it to ensure the requests are accommodated and make sense.
Absolutely can recommend this Company…
Absolutely can recommend this Company 100%. The completed video brought tears to our eyes.
We changed it so many times until it was perfect for my husband and I. There was no extra charge for this at all. A stunning keepsake for us.
Thank you so much.
Warning - dishonest, unethical scammers
Warning - do NOT spend money on this company. They are dishonest and don’t follow their promises, especially with their full refund guarantee. I purchased a custom love story video as a gift for my husband for our anniversary and the first video was awful but they give up to three rounds of revisions so I gave feedback, they tried again, and it still wasn’t good. When I realized that I would have so many revisions that I would basically have to do it all myself, I asked for a refund. They asked me to give them one more chance (and that they would give me my refund if I still wasn’t happy), so I happily did, hoping that the video would turn out okay. It did not, so I once again asked for the refund. Heard nothing, so I emailed a few days ago asking for an update on the refund, and Maria (a customer service rep who I’d been emailing the entire time) claimed that I had “approved and downloaded” the video, and therefore she couldn’t give me a refund. That was an absolute lie and they clearly marked it as “approved” on their end so I couldn’t get my refund. Horrible. Do not waste your money on this garbage and learn from my mistake.
This is a great thing to give the…
This is a great thing to give the someone in your life who has everything! Its a lasting memory Im so glad i did it !
I love the mini movie 😍
I love the mini movie 😍 , Thank you for all the great work you’ve done for us. I highly recommend it to everyone.
I was a little bit hesitant about…
I was a little bit hesitant about trying this didn’t think it was gonna be real, but I gave it a shot and I’m so happy it’s so cute. I think everyone should try it.
Story comes to life
If you want your beautiful story come to life this is the place. Any issues you have they will fix it.
Just to see our history in a movie…
Just to see our history in a movie would have gave 5 stars but scenes didnt match the song and I asked for R&B but they did country. A little disappointed she doesn't like country music.
Von der Bestellung bis zur…
Von der Bestellung bis zur Produktübergabe 10/10 kann ich nur weiterempfehlen.
Gerne noch einmal.
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