Custom Love Story Recensioni 

95
•
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

This company was TOP NOTCH!! They took my precious love story as seriously as I did. They were committed to making the video PERFECT, no matter how many revisions I made. I give this company my highes... Leggi di più

Valutata 5 stelle su 5

Absolutely loved the finished result. So happy with it. The support team also were very helpful and messaged back quickly to keep me up to date with any changes that I requested. So happy . Great ex... Leggi di più

Valutata 5 stelle su 5

I took a chance on creating this. I always knew we had an interesting story and it would be fun to see it on screen, so I asked chat to recommend a good one for me to try. This was chat's top choice.... Leggi di più

Valutata 4 stelle su 5

In general, the video is great. I appreciate that I had unlimited revisions because there were things that they just got wrong (like having the control cluster in the back seat of a car, and a do... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli da regalo

Scritti dall'azienda

Custom Love Story turns your real photos and memories into a personalized, beautifully animated short film — your story, brought to life on screen. Whether it's the story of you and your partner, a heartfelt tribute for Father's Day, or a family memory worth keeping forever, we craft a unique cinematic film made just for you. The perfect gift for anniversaries, weddings, birthdays, or any moment that deserves to be remembered. Every film is made to order and delivered digitally within 24 hours, with an optional printed poster.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

95 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(95)

94 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Trust the process, this company delivered

I took the time to create a few paragraphs of our story, not knowing how it would translate but their team did an amazing job creating a visual story from my words, adding in details which helped carry the finished product from good to GREAT! we went through a couple of edits to adjust the look of the "characters" and wording and I couldn't be happier. Maria was helpful, she communicated timely and made sure I knew what was happening through this process, and their team applied my feedback coupled with their creativity!!!

26 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Great video!

Great video, had to request adjustments a couple of times. Changes were made in a timely manner and the end result is wonderful! Will be a very special anniversary gift.

25 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

It was absolutely beautiful and my girl…

It was absolutely beautiful and my girl loved it. She was so amazed how the animation of our characters was so detailed from beginning to end. The customer service was superior. If you had a question or a change or an addition to the animation they were right there to correct it. THANKS

22 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Wonderful family ran business who cares

Sketchmeup is a wonderful family ran business that has amazing customer service. They communicate within a day. They actually listened to me with my concerns and applied it to the video. They put little details into the video that my wife saw and made it so much special and made her cry with joy. The video was amazing. We have this video to share and enjoy forever.

12 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Absolutely loved my movie

Absolutely loved my movie. It was so sweet and they captured my best memories of us. He loved it and cried, he knew it was us from the beginning! Great job, fast turnaround. I highly recommend this for any occasion.

22 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

Extremely disappointing and misleading…

Extremely disappointing and misleading customer service. use a different AI digital art company there are plently.

This company advertises a “100% money-back guarantee” and specifically says, “just email us and we’ll refund your order — no questions asked.” I did exactly that. I requested a refund before my video was even created, shortly after placing my order.

Instead of responding to my refund request, they ignored it until after the video was completed. I was then told that the order was non-refundable. I have since contacted them multiple times and asked for the issue to be escalated, and I am still being ignored.

How can a company advertise a 100% money-back guarantee with “no questions asked” while refusing a refund that was requested before the service was completed?

The product itself is one thing, but the customer service and handling of my refund request have been extremely frustrating. I would not recommend this company based on my experience.

22 settembre 2026
Non scritta su invito
Valutata 4 stelle su 5

It was good

It was good, but there was always something not quite right. You could ask for 100 revisions but at some point, you're gonna get what you get. Worth $50, but not $100

22 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

This was so amazing

This was so amazing, they did such a great job of portraying our life with a video and even a song! It brought tears to my eyes to watch. I can't wait to give to my husband for our anniversary. Thank you thank you!!

19 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

So happy I found this!

When I first saw this advertised, I loved the idea, but was a little apprehensive. But, I absolutely LOVE my movie! It actually brought me to tears. I submitted my revisions request, and it turned out beautiful. They were very responsive, and I cannot wait to give it to my husband for our 1-Year Anniversary!

19 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

This has been incredible!

This has been incredible!
It completely surpassed my expectations and brought so much joy and memories that will last as long as the cords of life shall lengthen!

19 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

BEAUTIFUL COMMEMORATION

Such a beautiful way to commemorate our relationship in a way nothing else can! The video was completed within hours of me ordering and included so many of our memories and special moments!

18 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

This was a wonderful experience

This was a wonderful experience! OMG how I love how ours turned out! The quality, the care, the service is all top notch. It’s the perfect gift for anniversaries or birthdays. I can’t wait to make another!

15 settembre 2026
Non scritta su invito

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