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Curaleaf Pharmacy Recensioni 

625
•
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

Recently had an issue with a vape cart that was not working. Molly from Curaleaf was very helpful and professional in resolving the issue. On a wider note, all of my interactions with staff at Cur... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

2 weeks to get prescription done, payed 2 days ago not even been dispatched. £400 if not sent out tomorrow will be claiming back from bank plus interest. Absolute shambles, I thought the partner compa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just like to say all the staff at curaleaf have went above and beyond for me. In 4 years I've only had 1 issue. Which was when new dpd driver couldn't find address. Understandable cos it was a bit har... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Genuinely amazing experience. My first clinic was Releaf and they were ridiculously expensive (£120 for 10g) plus postage. Curaleaf has been half the price for me! My first prescription was Lavender C... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Farmacia online

Scritti dall'azienda

We provide patients with ground-breaking access to a complete range of full spectrum medical cannabis, manufactured in the UK.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

625 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 93% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(625)

207 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Patient communication

Had an issue with delivery which was clearly NOT due to Curaleaf. Lynn, Julie and Grant were very helpful, keeping me updated and sympathetic to the situation. Very good patient communication all round for a problem not of their own.

15 aprile 2026
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Risposta di Curaleaf Pharmacy

Hi,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

Julie has been very helpgul indeed

Julie has been very helpgul indeed. No complaints whatsoever,

13 aprile 2026
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Risposta di Curaleaf Pharmacy

Hi, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

Always satisfied with the service given…

Always satisfied with the service given by Curaleaf Pharmacy. Quick, Efficient and easy to contact should you need too.
Had the pleasure of talking to Lynn today who was very helpful and answered my query within minutes.

13 aprile 2026
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Risposta di Curaleaf Pharmacy

Hi, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

Lynn

I was having problems verifying my address but Lynn made it quick and easy, very helpful.

9 aprile 2026
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Risposta di Curaleaf Pharmacy

Hi Harley, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

Spoke with Lynn today from the pharmacy…

Spoke with Lynn today from the pharmacy support team who helped me extremely with a miss communication that the clinic where at fault for. Thankfully she sorted the matter and my medication will now arrive in time before I go on holiday in a few days. Big thanks to Lynn!

9 aprile 2026
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Risposta di Curaleaf Pharmacy

Hi Connor, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Valutata 2 stelle su 5

Not responsibly handling Medical…

Not responsibly handling Medical deliveries.

Used to be recieving a 1 hour time slot this has now become a time window from 7am to 10pm.

Several times I've waited an entire day only to have drivers falsely claim they have tried to deliver - confirmed with DPD these were negligent drivers who take proof of delivery pictures nowhere near my address.

Curaleafs solution? pay 5£ more per delivery with no guarantee in improved service.

I feel in this scenario they should be covering this delivery cost.

Clearly no care is actually given to getting medication to their clients. Cannot recommend them going forward anymore.

[Update] Identified myself via email on my recent support thread and have just been asked to explain myself again when everything is already in the same thread and mentioned here in comment.

I have reported these issues many times just to be sent around in circles and a defiant wall of these are the options we have (DPD/Royal Mail), No admission of fault, No intent to change or adjust for the failings.

2 aprile 2026
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Risposta di Curaleaf Pharmacy

Hi,

We’re really sorry to hear that you haven’t had a positive experience with Curaleaf Pharmacy. We’d love the opportunity to look into this further, but unfortunately, we’re unable to identify you as a patient from your review.

Please contact our team on 0800 141 2055 or via orders@curaleafpharmacy.co.uk, so we can fully investigate and resolve the issue.

Curaleaf Pharmacy

Valutata 5 stelle su 5

Today i spoke with Lynn patient support…

Today i spoke with Lynn patient support coordinator with curaleaf pharmacy she was very helpful in sorting my payment out for my next order of flower thank you all for your continued help and support I am really grateful for all you do to help me! Thanks to all at Curaleaf clinic and pharmacy they will do all they can to help your situation?

2 aprile 2026
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Risposta di Curaleaf Pharmacy

Hi Ellen, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

What a fantastic team!

The pharmacy team here, particularly Olivia, are exceptional. This level of customer care is rare these days and I understand why so many customers and patients give five-star reviews. A BIG thanks!

31 marzo 2026
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Risposta di Curaleaf Pharmacy

Hi, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

the staff bushra fantastic

25 marzo 2026
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Risposta di Curaleaf Pharmacy

Hi George, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

I had a question about my medication…

I had a question about my medication delivery and Julie was so helpful. I am a new client of Curaleaf clinic, but so far, I cannot rate my experience highly enough. Thank you Curaleaf

27 marzo 2026
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Risposta di Curaleaf Pharmacy

Hi Julie, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

Always been ok good staff

Always been ok good staff

24 marzo 2026
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Risposta di Curaleaf Pharmacy

Hi Nick, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Valutata 5 stelle su 5

The pharmacy has always been helpful…

The pharmacy has always been helpful and today they responded to a question which wasn't their area but Julie gave me links and helpful advice which meant my issue got resolved very quickly.

23 marzo 2026
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Risposta di Curaleaf Pharmacy

Hi Ian, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Valutata 5 stelle su 5

I am new to Curaleaf Pharmacy

I am new to Curaleaf Pharmacy. I cannot fault the Clinicians, Pharmacists or support staff. Friendly and professional. Informative and swift service and responses. My clinician, as well as Molly and Julie have been of great assistance. Would recommend in a heart beat.

17 marzo 2026
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Risposta di Curaleaf Pharmacy

Hi Lindsay, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Valutata 5 stelle su 5

Hi I would just like to say to anyone…tha ks for your service

Hi I would just like to say to anyone who is thinking of joining curaleaf..the service is 1st class and tbere always willing and ready to help..most people like myself have never used this product and the girls that answer the phones and emails are the kindest people there is..any problem at any time they will hepl with..I would also like the thank julie a patient Support Co-Ordinator for all her help with me..

5 marzo 2026
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Risposta di Curaleaf Pharmacy

Hi Neil, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

Really helpful support from Molly

I had an issue which was efficiently dealt with by Molly. I have been dealing with this pharmacy for a few years now and cannot fault them.

17 marzo 2026
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Risposta di Curaleaf Pharmacy

Hi, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

An amazing experience

The clinicians are wonderful and so informative. The prescription is delivered within a couple of days and it's as described. An amazing service through out and would highly recommend them. 🤗

18 marzo 2026
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Risposta di Curaleaf Pharmacy

Hi Paul, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

A Wonderful Pharmacy!

Curaleaf Pharmacy have been so thoroughly fantastic regarding my condition, and how best to use flowers to greatly reduce pain and suffering.

Every single person at the pharmacy is extremely professional, courteous and understanding. I could not ask them to provide a better service; as I would already give them 10 stars if I could.

Thank you to the entire team for your dedication and support. I am so grateful.

16 marzo 2026
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Risposta di Curaleaf Pharmacy

Hi Mark, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Valutata 5 stelle su 5

Excellent appointment and brilliant customer setvice

I had a very clear and careful consultation with Dr Alix Murphy today. She reviewed my progress and gave excellent information to help me make decisions about the next steps.

I then spoke to Jake in customer services to arrange a refund for a double payment - my fault, not the clinic’s - and he was marvellous. Very courteous and efficient.

Thanks to all at Curaleaf!

17 marzo 2026
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Risposta di Curaleaf Pharmacy

Hi Chris, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

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