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Curaleaf Pharmacy Recensioni 

625
•
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

Recently had an issue with a vape cart that was not working. Molly from Curaleaf was very helpful and professional in resolving the issue. On a wider note, all of my interactions with staff at Cur... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

2 weeks to get prescription done, payed 2 days ago not even been dispatched. £400 if not sent out tomorrow will be claiming back from bank plus interest. Absolute shambles, I thought the partner compa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just like to say all the staff at curaleaf have went above and beyond for me. In 4 years I've only had 1 issue. Which was when new dpd driver couldn't find address. Understandable cos it was a bit har... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Genuinely amazing experience. My first clinic was Releaf and they were ridiculously expensive (£120 for 10g) plus postage. Curaleaf has been half the price for me! My first prescription was Lavender C... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Farmacia online

Scritti dall'azienda

We provide patients with ground-breaking access to a complete range of full spectrum medical cannabis, manufactured in the UK.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

625 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 93% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(625)

207 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A Good Company with friendly staff

I have found this company to be efficient. The staff I have dealt with have been empathetic, helpful and knowledgeable. I have had consultations with a number of doctors all of whom I have found to be personable and understanding, Dr Richard Hazlett I have found to have been particularly knowledgeable.
Thanks team

2 giugno 2026
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Risposta di Curaleaf Pharmacy

Hi,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

Dealt with Lynn Highly…

Dealt with Lynn Highly efficient.Straight forward no fuss - issue sorted.

26 maggio 2026
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Risposta di Curaleaf Pharmacy

Hi Joe, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Valutata 5 stelle su 5

Today I spoke to Lynn from the pharmacy…

Today I spoke to Lynn from the pharmacy to sort an issue with my prescription she was very helpful and friendly also turned out it was my miss understanding but still very helpful non the less

19 maggio 2026
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Risposta di Curaleaf Pharmacy

Hi Liam, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Valutata 1 stelle su 5

Unprofessional

I ordered and paid for my cannabis prescription 4 weeks ago, and I’m still waiting for Curaleaf to fulfil my prescription. Spoke with a couple of agents via phone & live chat and they were really arrogant and not helpful at all. Was asked to send proof of payment, which I have forwarded email confirmation and a copy of my credit card statement - but now they are saying that payment has never been made.

I’ve now started the process of leaving Curaleaf and joining another more professional pharmacy.

STAY WELL AWAY FROM CURALEAF

17 aprile 2026
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Risposta di Curaleaf Pharmacy

Hello,

We’re really sorry to hear that you haven’t had a positive experience with Curaleaf Pharmacy. We’d love the opportunity to look into this further, but unfortunately, we’re unable to identify you as a patient from your review.

Please contact our team on 0800 141 2055 or via orders@curaleafpharmacy.co.uk, so we can fully investigate and resolve the issue.


Curaleaf Pharmacy

Valutata 5 stelle su 5

Lynn was very helpful about delivery…

Lynn was very helpful about delivery instructions given to DPD.

15 maggio 2026
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Risposta di Curaleaf Pharmacy

Hi Greg, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

Amazing and helpful

Amazing company, incredibly responsive of there are any issues not that I have had many. They have great customer service and the ease of being able to book an appointment or contact pharmacy team to discuss things is brilliant. I'm disabled and I find my medication from Curaleaf has helped me so much with my pain and my mood.

13 maggio 2026
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Risposta di Curaleaf Pharmacy

Hi, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

Patient Support Co-Ordinator Olivia was…

Patient Support Co-Ordinator Olivia was fantastic and a great help in resolving my issue.

12 maggio 2026
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Risposta di Curaleaf Pharmacy

Hi Craig, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Valutata 5 stelle su 5

Each staff member seems to really care

Even with complications of no ones fault, Lynn was a messenger/angel bearing good news that left me remembering just how friendly and personable everyone I've interacted with has been, but the call out of the blue and making it as easy as possible for me was a level of care sadly rare to encounter elsewhere as a doubly disabled person

12 maggio 2026
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Risposta di Curaleaf Pharmacy

Hi Rosie, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Valutata 5 stelle su 5

SUPER CUSTOMER SERVICE FROM OLIVIA AND JULIE

I spoke with Olivia on 8th May and Julie on 11th May. Both were extremely helpful and efficient in resolving my delivery query. The whole ordering process with Curaleaf Pharmacy is efficient and stress free. Curaleaf show how customer service should be done. No awful chatbots, just promptly answered phones by friendly human beings.

11 maggio 2026
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Risposta di Curaleaf Pharmacy

Hi Tim, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Valutata 5 stelle su 5

Bushra was very helpful and kind

Bushra was very helpful and kind. I got a bit muddled and she explained to me what happened and how to sort it. Very grateful :)

8 maggio 2026
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Risposta di Curaleaf Pharmacy

Hi Amelia, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Valutata 5 stelle su 5

All is good

I had a problem after changing my address but Kate guided me through and success was achieved.
Good work Kate and thanks Curaleaf.

27 aprile 2026
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Risposta di Curaleaf Pharmacy

Hi Andrew, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

Im not internet literate got into a bit…

Im not internet literate got into a bit of a mess so last resort I phoned the helpline got through to Bushra got it all sorted in no time Brilliant had meds 2 days later great service

20 aprile 2026
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Risposta di Curaleaf Pharmacy

Hi Terrance,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

Lynn was very helpful

Lynn was very helpful. Quick to respond and quick to solve my issue.

27 aprile 2026
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Risposta di Curaleaf Pharmacy

Hi,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Valutata 1 stelle su 5

Misaligned processes leave you without medication

The pharmacy receives repeat prescriptions but does not process them until the prescription date; therefore, despite knowing you will be ordering medication on a specific date, they do not ensure they have it on the shelf to dispense. NO NO NO, they wait, then order the medication on a 10 working day lead time, yes, you can work it out, they leave you for two weeks without medication. UK Pharmacy Dispensary guidance is 5 working days dispensary. They cannot achieve this. The clinic will tell you one process, but do not be fooled, the Pharmacy is a law unto itself, and when you try to complain, you are met with hostility and ignorance.

21 aprile 2026
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Risposta di Curaleaf Pharmacy

Hello Chris, 

Thank you for your review. 

I am sorry to hear that you are unhappy with your experience. We have received your concerns in writing, and they will be addressed within the timeframe which we have advised. 

If we can help further in the meantime, please do let us know.

Valutata 5 stelle su 5

Hi would like to thank Lynn and your…

Hi would like to thank Lynn and your team at curaleaf .
Your service is excellent polite and knowledgeable .
I've never had a issue with this company since I joined yous.
Delivery service is always on time
Thanks you for the help and advice
Brendan Boorman 👌

21 aprile 2026
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Risposta di Curaleaf Pharmacy

Hi Brendan,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

Great support and fast delivery

So far they have been fantastic with fast delivery after receipt of my prescription. I hadn't realised the delay on getting an appointment with the Clinic for my review so was going to run out of my Liquid Vape Cartridge so contacted patient support for help and they contacted the Clinic for me and arranged an emergency prescription. Causing me the least amount of stress possible whilst dealing with this fantastic service.

8 aprile 2026
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Risposta di Curaleaf Pharmacy

Hi Marc,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

Been with curaleaf for a good while now…

Been with curaleaf for a good while now only this time there was a problem with my prescription I contacted Julie at curaleaf and the problem was solved within an hour totally professional always helpful staff and an excellent product

17 aprile 2026
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Risposta di Curaleaf Pharmacy

Hi Jason,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Valutata 5 stelle su 5

I had ordered my medication but this…

I had ordered my medication but this was delayed and I neglected to provide an alternative address before going on holiday - Lynn was very helpful in getting this returned to the pharmacy for me to arrange delivery on my return. I have been in touch today as I have returned and Lynn has assisted me in getting this dispatched for tomorrow! Extremely grateful for her help and proactiveness - she has provided great customer service and has a great professional attitude! Lynn you are a credit to your company and it's great to deal with people like you :) Curaleaf have been a great company to deal with all round but Lynn has gone above and beyond to help me out!

16 aprile 2026
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Risposta di Curaleaf Pharmacy

Hi Josh,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

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