Crane Garden Buildings Recensioni 

487
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

The salesman/ adviser was a really helpful and knowledgeable man. He took the trouble to do a survey of my garden to help me decide where to place the summerhouse that I had chosen. I have now order... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wonderful none pushy sales team Kept informed of the progress Base built by recommended garden builders Wonderful building team who did a very professional job and also completed drainage to a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From beginning the process of building our own requirements on the website, various quotes were given depending upon our modifications, the team at Crane were always helpful and communicative. It... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The shed from Crane Garden Buildings is solid and robust and should last many years. We ordered after visiting the showroom and received excellent customer support and updates throughout the process.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di fabbricati da giardino
  2. Vivaio e articoli per il giardino

Informazioni su Crane Garden Buildings

Scritti dall'azienda

Bespoke Designs, Handcrafted for Life

At Crane Garden Buildings, we design, create, and deliver high-quality timber garden buildings, hand-built in Norfolk for over 50 years. All buildings include free delivery & installation as standard.

Our range includes garden sheds, summerhouses, garden studios & offices, garden rooms, timber garages and greenhouses. We also have affiliations with the highly regarded National Trust and Royal Horticultural Society (RHS).

We have 13 show centres across England with a wide variety of buildings on display to help inspire and show you what is possible in your garden.

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

487 recensioni

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4,8

Tutte le recensioni

(487)

76 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Anna in Brampton is wonderful

I was looking at a beautiful ex display greenhouse at the Brampton Garden Centre. Whilst the price is certainly premium, the quality knocked the socks off anything else i've looked at. And the service from Anna was second to none. She asked me lots of questions which was really useful and meant that I knew delivery and installation would have gone smoothly, and all the accessories and options were exactly to my requirements. She couldn't have been more helpful or attentive.

Unfortunately, i've decided my garden is too small for it 😭but I will certainly buy from them in the future (next house!).

12 aprile 2025
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Risposta di Crane Garden Buildings

Hello Katie,

We're thrilled to hear how happy you were with Anna's service. Thank you for leaving us a review and we hope we'll get to work with you in the near future.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Very pleased.

Friendly, professional and competent service...very reassuring.

19 giugno 2025
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Risposta di Crane Garden Buildings

Hello Richard,

Thank you for your review, we appreciate you taking the time to leave us your positive feedback. If we can be of any further assistance, please don't hesitate to get in touch.

All the best,
Crane Garden Buildings

Valutata 3 stelle su 5

All very impressive to start with

All very impressive to start with. When we bought our shed less than five years ago they didn’t offer the length of warranty they do now. Already leaking in several places. Door lock is rusted and gutttering is so poorly fitted it’s falling apart. We paid thousands and it definitely wasn’t worth it. We asked if they could repair it but as we’re in Wilts’, we’d have to pay for hotel accommodation for repair team as well as the repair fee. They said it simply wouldn’t be worth it, how right they are.

16 maggio 2025
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Risposta di Crane Garden Buildings

Hello Sharon,

Thank you for sharing your comments. We are very sorry to hear of the difficulty you have had with your shed. Our customer care team would be happy to review your order - please get in touch on 01760 444229 or at customerservice@cranegardenbuildings.co.uk so that we can assist you further.

Kind regards,
Crane Garden Buildings

Valutata 5 stelle su 5

Highly recommended service

The experience we had at Cranes was first class. Both Jess and Chloe were extremely helpful, understanding of our requirements and were also very friendly and courteous. We would have no hesitation in recommending them to future clients

4 giugno 2025
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Risposta di Crane Garden Buildings

Hello John,

Thank you for leaving us a review. We are pleased you were happy with the service received from our fantastic team and thank you for your kind words.

If we can be of further support, just reach out and we'll be happy to help.

All the best,
Crane Garden Buildings

Valutata 4 stelle su 5

Concrete base qualms

Crane is generally easy to deal with -- the people are all pleasant and efficient. The sales process went fine but then I had to demolish the old shed and clear the site. I got that done but was quite uncertain about the process of laying the concrete base which Crane were doing too. What wasn't clear and caused anxiety was not being sure what exactly they were going to do.
Having seen the process I still have some qualms which are worth spelling out.
1. They didn't do any ground preparation so that's all down to the customer -- levelling, clearing and compacting.
2. They used decking boards as a form for the concrete. These were pegged into the ground and then left in place afterwards. They say that they are treated but I'm not convinced that they will last as they are in contact with the ground. They do provide an attractive appearance initially though.
3. No rebar or metal reinforcement was used. Instead, some glass fibre was put into the mix to give the concrete resilience against cracking. Time will tell if that's good enough.
4. The concrete was not covered and no instructions given about watering it during the curing period. My understanding is that concrete takes weeks to cure fully and is best kept damp throughout. I covered it with a polythene sheet during the curing period and this worked out well as it also kept the surface clean from garden debris.
So, having taken extra care, the base worked out well and the assembly of the shed went quite smoothly. It looks fine now and I've painted the base boards and the floor joist exterior with wood preservative to give them extra protection. But I'm not convinced that it will last as long as the previous shed which had a foundation of hard core and concrete base inside a brick surround. That lasted reasonably well for 50 years or so.
Another option they provide, which I didn't explore is having a metal frame base. I still don't understand the pros and cons of this.
So, my advice is to go into these issues well in advance if you want a solid foundation which will last for many years.

6 giugno 2025
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Risposta di Crane Garden Buildings

Hello Andrew,

Thank you for taking the time to leave us a review and share your experience. We appreciate your thoughts on the base and want to reassure you that all our bases are laid using proven, industry-standard methods designed for long-term durability.

We are always working to ensure the best possible experience for our customers. We are grateful for your feedback and have passed on your comments to our customer service team.

If you have any further questions, please don't hesitate to get in touch.

Best regards,
Crane Garden Buildings

Valutata 5 stelle su 5

Fantastic!!

Our experience from start to finish with Crane Garden Buildings was nothing short of fantastic. From our initial visit to the Huntingdon outlet where Sam spent time talking us through the options available to us through to ordering, delivery and installation, the experience was fantastic, nothing was too much trouble for the team and Crane have surpassed all of our expectations and we would always recommend Crane Garden Buildings. Fantastic and thank you!! Gary and David London.

13 giugno 2025
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Risposta di Crane Garden Buildings

Hi Gary and David,

Thank you very much for leaving us a review, we are pleased to hear how happy you have been with our service and your new garden shed.

Please don't hesitate to get in touch with us if you need anything.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Truely Professional

Richard was excellent and if I’d had any doubts about dealing with the company his competence and professionalism made me confident to continue. He asked me what I planned to store in my shed and we discussed position and dimensions in detail. Also he gave me some good advice regarding external lighting. He listens - very important. .Am looking forward to the installation of my shed

7 giugno 2025
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Risposta di Crane Garden Buildings

Hello,

Thank you for leaving us a 5* review, we are pleased to hear that Richard took good care of you and we hope that you love your new garden shed when it arrives.

Please don't hesitate to get in touch if we can be of any assistance.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Delighted with my new shed

I am so so happy and pleased with my new shed I’m delighted. The shed looks amazing in my garden. The best thing I’ve ever bought. I am over the moon with happiness.
Tanya was so helpful and patient with me helping me from day one.
The two workmen were absolutely professionals at their job so polite and friendly. They did not stopped working. I couldn’t wished for better people / company to do the job. Well done boys, Tanya, and all at Crane Gardens

22 maggio 2025
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Risposta di Crane Garden Buildings

Hello Susan,

Thank you for leaving us a 5* review, we are very happy to have brought your dream garden shed to life!

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Good communicationgreat job

Good communication

19 maggio 2025
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Risposta di Crane Garden Buildings

Hello Ms Cox,

Thank you for your review, we are pleased that you are happy with the service you have received so far. We hope you enjoy your new garden building when it arrives.

Please don't hesitate to reach out if there is anything you need.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Great customer service

Great customer service. Tim really helped us with our choice of building and made the process a pleasure.

19 maggio 2025
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Risposta di Crane Garden Buildings

Hello Martin,

Thank you for your review, we are pleased to hear you have been happy with Tim's help and we hope you enjoy your garden shed when it arrives.

If there is anything further you need from us in the meantime, please let us know.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Early Days but...

Our initial discussions with Esther at the Nottingham site were and continue to be very helpful. No pushy sales operation in play and whilst the garden buildings seem quite expensive, they appear to be well constructed and as described 'on the label'. We have yet to take delivery and installation of our chosen build but Esther is keeping in touch to ensure our specific requirements are met. Once installed we will be happy to provide a follow up review.

23 aprile 2025
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Risposta di Crane Garden Buildings

Hello Red Bob,

Thank you for your review, we are pleased to hear that you have been happy with Esther and the team's service so far. We hope you enjoy your new garden building. Please don't hesitate to contact us in the interim if there is anything you need.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

From the design stage to the finished…

From the design stage to the finished Summer Chalet, Crane's personal care, attention to detail, and quality were outstanding. Highly recommended'

21 maggio 2025
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Risposta di Crane Garden Buildings

Hello Helga,

Thank you for your 5-star review, we are very pleased to hear you are happy with our service and your new summerhouse.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Garden Shed :Well it helps that the products are of…

Well it helps that the products are of a very high quality. The salesperson was very informative and friendly.

18 maggio 2025
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Risposta di Crane Garden Buildings

Hello Julie,

Thank you for your 5-star review. We are pleased you enjoyed the service and hope that you are happy with the rest of the process.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

A very professional service

On entering the site we immediately had confidence that this was going to be a good experience. We were met by the salesman (Joe?) who helped us to choose our summerhouse, showing us all the options available. We were very impressed with the quality of the workmanship. We were able to make all the necessary arrangements and pay the required deposit without any difficulties. We would highly recommend Crane Garden Buildings for quality and service.

18 maggio 2025
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Risposta di Crane Garden Buildings

Hello Vivien,

Thank you very much for your 5-star review. We hope you enjoy your new summerhouse and please don't hesitate to reach out if we can be of further assistance.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Purchase of shed

Very knowledgeable and helpful sales person at the sales office. Excellent customer service following our deposit and prompt response to a change of design. We look forward to the delivery and installation of the building when it is ready.

3 maggio 2025
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Risposta di Crane Garden Buildings

Hello Peter,

Thank you for your 5-star review. We are pleased to hear that you are impressed with our customer service so far. We hope you are very happy with your new garden shed when it arrives.

If we can be of any further assistance, please don't hesitate to get in touch.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

High quality and great people

A helpful, polite and tidy team who created very high quality buildings. We used their groundworks team for the preparation which made things very simple and was very well done. Would recommend and use again. The best experience we have had in 25 years of getting building works done.

7 aprile 2025
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Valutata 5 stelle su 5

Crane were excellent from start to finish!

Crane were excellent from start to finish. They were so helpful and knowledgable with the planning stages, extremely thorough with checking designs and layout in the design stage and quick, efficient and extremely polite with the building stage. They were a pleasure to work with and I wouldn’t hesitate to recommend them.

7 marzo 2025
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