Crane Garden Buildings Recensioni 

487
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

The salesman/ adviser was a really helpful and knowledgeable man. He took the trouble to do a survey of my garden to help me decide where to place the summerhouse that I had chosen. I have now order... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wonderful none pushy sales team Kept informed of the progress Base built by recommended garden builders Wonderful building team who did a very professional job and also completed drainage to a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From beginning the process of building our own requirements on the website, various quotes were given depending upon our modifications, the team at Crane were always helpful and communicative. It... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The shed from Crane Garden Buildings is solid and robust and should last many years. We ordered after visiting the showroom and received excellent customer support and updates throughout the process.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di fabbricati da giardino
  2. Vivaio e articoli per il giardino

Informazioni su Crane Garden Buildings

Scritti dall'azienda

Bespoke Designs, Handcrafted for Life

At Crane Garden Buildings, we design, create, and deliver high-quality timber garden buildings, hand-built in Norfolk for over 50 years. All buildings include free delivery & installation as standard.

Our range includes garden sheds, summerhouses, garden studios & offices, garden rooms, timber garages and greenhouses. We also have affiliations with the highly regarded National Trust and Royal Horticultural Society (RHS).

We have 13 show centres across England with a wide variety of buildings on display to help inspire and show you what is possible in your garden.

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

487 recensioni

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4,8

Tutte le recensioni

(487)

76 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Quality buildings and service to match

I was really pleased with the quality of the garden buildings on display at the Trentham showrooms. There are a wide range of styles and for every style a multiplicity of options (sizes, colours, extras). Given this it is essential to have guidance and for this we were lucky to have Mike Gritt. He was very patient, producing five or six quotes over a month as we homed in on our final order. He was even good enough to come over and view our rather complicated site to make sure it was suitable. Both the Trentham showroom and our salesman were key to our choosing to purchase a garden office from Crane.

PS. A problem for Crane is their showroom is so difficult to find, hidden behind Trentham Garden Centre, so they are not likely to catch passing visitors to the Centre. Better signage might help?

11 settembre 2025
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Risposta di Crane Garden Buildings

Hello John,

We're delighted to hear Mike took such good care of you, thank you for leaving us a review. We'll look into the signage at Trentham, thank you for leaving this feedback.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Brilliant sales personnel

Very good product but your sales personnel were totally helpful. They made it their priority to get the right garden building for me, rather than a sale for the company. Always relevant questions to try and totally understand what I wanted and what would suit me as an individual.

29 agosto 2025
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Risposta di Crane Garden Buildings

Hello Margaret,

Thank you for leaving a 5-star service review. We're really happy to have helped you get the right building and look forward to seeing it installed.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Excellent product

Excellent product, supported by intelligent, well-informed customer service.

27 agosto 2025
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Risposta di Crane Garden Buildings

Hi David,

Thanks for leaving us a review! It is much appreciated.

If we can be of any further help, please don't hesitate to reach out to us.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

We have just placed our order for a lovely Crane potting shed

We have just placed our order for a Crane potting shed with Crane@Notcutts in Huntingdon. Anna was incredibly helpful and knowledgeable and guided us through the design process with ease - a site visit is planned within the week. Can’t wait for the finished product!

29 agosto 2025
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Risposta di Crane Garden Buildings

Hello Phillipa,

Thank you for leaving us an excellent review, great to hear Anna took good care of you. We look forward to seeing your new potting shed in use.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Brilliant Purchasing Experience

Absolutely brilliant purchasing experience, from initial enquiry through to placing an order, the detailed and prompt communication was excellent. This is the third order I have placed with Crane due to moving house and I would have no hesitation in recommending the company and their products. Archie in their Narfod office was great to deal with, and had no problems with producing various quotation scenarios. Whilst Crane is a premium product and price, it comes with premium customer service which is pretty exceptional these days. Looking forward to the delivery of my new shed.

29 agosto 2025
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Risposta di Crane Garden Buildings

Hello,

Thank you very much for leaving us a great review! We're really pleased you've had an excellent experience so far, and we look forward to seeing your new shed installed.

All the best,
Crane Garden Buildings

Valutata 4 stelle su 5

Romana answered my questions promptly…

Romana answered my questions promptly and patiently, staying after the time she said she had to leave by. SHe was knowledgeable about the options and the aspects of the design and pitfalls to watch out for.

17 agosto 2025
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Risposta di Crane Garden Buildings

Hello Chris,

Thank you for leaving us a review, and great to hear Romana went the extra mile to answer your questions.

We hope you continue to enjoy the process and look forward to seeing your new garden building installed soon.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Excellent help given by Jo

Excellent help given by Jo, who is obviously is very knowledgeable on what she sells. Rated excellent service. Thank you

23 agosto 2025
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Risposta di Crane Garden Buildings

Hello Anne,

Thank you for your five-star service review. We are very pleased Jo was able to help you with everything you needed.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

We had very good service at the Burford…

We had very good service at the Burford site and staff very knowledgeable.

18 agosto 2025
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Risposta di Crane Garden Buildings

Hello,

Thank you for leaving a review for us! We're delighted to hear our team at Burford took good care of you.

We hope you are happy with the rest of the process, and we're here if you have any questions.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Karen was very helpful and professional…

Karen was very helpful and professional . It seems a quality product which we are looking forward to .

12 agosto 2025
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Risposta di Crane Garden Buildings

Hello,

Thank you kindly for your feedback and 5-star rating! We're pleased to hear Karen was helpful and professional throughout your visit - we'll be sure to pass your kind words on to her.

We'll keep in touch in the lead up to installation, but don't hesitate to reach out to us if there's anything further we can do in the interim.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Good selection of display buildings

Good selection of display buildings. Helpful and knowledgeable staff.

12 agosto 2025
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Risposta di Crane Garden Buildings

Hi Fiona,

Thank you for leaving us a 5* review! We're pleased to hear our display buildings were to your liking and look forward to seeing your new garden building through to installation.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Best service

Haven't got the shed yet but had amazing support by phone and email, I was able to share information ( disciptons, messurments and photos) received good advice and guidance and was able to order exactly the shed I need with no heavy sales reps extras. Very happy

28 luglio 2025
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Risposta di Crane Garden Buildings

Hello Sharon,

Thank you for leaving us a review! We'll keep in touch with you as your order progresses, and please don't hesitate to reach out if you need anything further.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

This is what world class service and performance looks like!

Thank you to Crane Garden buildings for being so communicative and keeping to their schedule as my father in law is 89 years young and I live 300 miles away but I didn’t need to worry as they had everything under control. I spoke to a really lovely lady in your office (I’ve forgotten her name) because my father in law was on holiday when the first deposit was due but she told me not to disturb him on holiday and he could pay a few days late, this is excellent customer service.From start to finish the team always had his best interests at heart and the summerhouse looks perfect in the garden, everyone he dealt with has been courteous and helpful and very professional as well as cleaning up afterwards so you would never know the installation team had been! I will gladly recommend Cranes to my all friends.

7 luglio 2025
Non scritta su invito
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Risposta di Crane Garden Buildings

Hello Richard,

Thank you so much for leaving us a review and we really appreciate your recommendation!

It has been a pleasure working with both you and your father-in-law. We hope he enjoys his new summerhouse for many years to come.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Friendly helpful and not pushy plus…

Friendly helpful and not pushy plus they turned up on time

7 luglio 2025
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Risposta di Crane Garden Buildings

Hello Ann,

Great to hear everything went to plan, thank you for leaving us a 5-star review!

We hope you enjoy your new building and if you need anything from us, please don't hesitate to get in touch.

All the best,
Crane Garden Buildings

Valutata 4 stelle su 5

very good job

Easy to communicate and get what I needed

21 luglio 2025
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Risposta di Crane Garden Buildings

Hi Geoffrey,

Thank you for leaving us a review! We're glad to hear it was easy to get what you needed. We'll keep in touch as your order progresses.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Experience

Experienced and friendly staff

17 luglio 2025
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Risposta di Crane Garden Buildings

Hello Francis,

Many thanks for leaving us a review. We're pleased to hear you found our team experienced and friendly, it's exactly the service we aim to provide. Thank you for choosing us and please don't hesitate to reach out if you need anything.

All the best,
Crane Garden Buildings

Valutata 4 stelle su 5

Ty our adviser took time to understand…

Ty our adviser took time to understand what was looking for .
Ge came up with an garden office to fit my requirements.

18 luglio 2025
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Risposta di Crane Garden Buildings

Hello Marilyn,

Thank you for your kind feedback. We're delighted to hear that Ty was able to understand your needs and help design the perfect garden office for you.

We'll be staying in touch and supporting you every step of the way as we prepare for your installation. Our team will be available throughout the process, please don't hesitate to reach out if you need anything.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Couldn't fault anything...

From the very start when I discussed having a garden office/summer house I was impressed with the help that Tim gave me at the Lewes branch of Crane in the Goldcliff Garden Centre. I did change my mind a few times and Crane were very patient and understanding and went over things several times to reassure me. Jess in the office has been extremely helpful and understanding and Tim came twice to visit the garden to check sizes.
The base was laid very efficiently by Roger and Charlotte - a huge task to have completed so thoroughly all in one day, and then the summer house was erected by Craig and his colleague. They were also extremely helpful and the finished result is the most stunning building – it has exceeded my expectations, and I have nothing but praise for Crane – the service, the product and the efficient way that everything has been handled. It’s a really beautiful building – thank you so much.

1 luglio 2025
Non scritta su invito
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Risposta di Crane Garden Buildings

Hello,

Thank you very much for leaving us a glowing 5-star review! We're very happy to have helped you create your ideal summerhouse and pleased that you are happy with all aspects of our service.

If there's anything further you need, please don't hesitate to reach out to us.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Custom made shed

Saw Crane sheds at a Hilliers garden centre - they looked great. There are onsite advisors. All sheds are custom made in Norfolk. We designed the shed via the website - easy to use. We could choose door position, window style & colour plus a workbench, even for the "basic" shed.
Crane customer service team and the designers at Isleworth have all been great. Installation of concrete base and delivery of the shed are faster than expected.
It's more expensive than other suppliers but a stylish and classy product - and a long term investment for our garden.

24 giugno 2025
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Risposta di Crane Garden Buildings

Hello Nicki,

Thank you very much for leaving us a review, we're pleased that you are happy with your new garden shed and all aspects of our service.

If there's anything further we can assist with, just let us know and we'll be happy to help.

All the best,
Crane Garden Buildings

Valutata 5 stelle su 5

Crane Garden Building

Crane Garden Building
Very pleased with our beautiful summer house,
Great service from sales, head office to arrangements to the build.

23 aprile 2025
Non scritta su invito
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Risposta di Crane Garden Buildings

Hello Stephen & Michele,

Thank you very much for leaving us a 5-star review! We are very pleased to hear how happy you are with your summer house.

If there's anything further you need from us, please don't hesitate to reach out.

All the best,
Crane Garden Buildings

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