Cotswold Automotive Recensioni 

152
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TrustScore 4 su 5

4,2

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

We share the barnwood point business park with this firm of chancers. They have caused nothing but problems for everyone else on site and have dumped unregistered vehicles, and trade rubbish everywh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My Daughter bought a 2015 Peugeot 208 from this company. As she lived in Doncaster, viewing was a problem until she came back to Gloucester about 5 days later.These guys were totally understanding an... Leggi di più

Valutata 5 stelle su 5

We booked an appointment at our convenience to view a small runaround for our children and our time was met by Mike without delay. The service was second to none - he was kind, courteous and accommo... Leggi di più

Valutata 5 stelle su 5

After being let down by another company we were a bit nervous about looking for a car. Matt put us at ease,very friendly and professional would definitely recommend, very happy with the purchase and w... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di veicoli a motore

Scritti dall'azienda

Cotswold Automotive is an established, online based, used vehicle dealership that prides itself in providing an excellent service from the very beginning, all the way through the sales AND after-sales process. That's why we have a dedicated sales, and afters-sales line that enables you, the customer, to reach us quickly, and retrieve all the answers you require as quickly as possible. As a small, independent company, we strive to please all customers in any situation. Whether that's to answer a quick question about a vehicle, offer a valuation on a vehicle, or provide you with your new vehicle! We welcome all customers to come and browse, however we do request that you make an viewing appointment with us to avoid disappointment!


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

152 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 40% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,2

Tutte le recensioni

(152)

22 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Hi there I would like to say that there…

Hi there I would like to say that there was a few problems to say about and I can say that all of the staff were very helpful and always at the end of the phones with any questions I had and it was all sorted and I just love my new car and would say anyone looking to buy a car then go to cotswold automotive to buy a car 🚗 😀 and they are very Happy and willing to answer any questions you might have.

11 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Really happy with our experience

Really happy with our experience, easy to get an appointment to view the vehicle, they let us get on with the viewing without pressure but were on hand in case of queries, easy to purchase with the option of free delivery because we were in the catchment area

2 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic company

Fantastic company. Bought a car in February which is in great condition, just as described on the website. Team is really helpful and respond quickly to any queries.

27 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service

Fantastic service from Mike and Matt at Cotswold. Traded in our car for a lovely Volvo and couldn't be happier with it. Excellent service start to finish.
We did have a minor fault a few days after purchase but after contacting Mike he arranged to have it fixed almost immediately under their comprehensive warranty.

Highly recommend.

17 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Recently purchased a car from here and…

Recently purchased a car from here and the whole process was easy and smooth from start to finish, the whole team were welcoming and friendly and made buying a car easy! I will be using these guys again in the future

18 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Highly Recommend

Seamless experience when I purchased my Mercedes SL, the car is in perfect condition, will be coming back next month to Cotswold to get my wifes new car next!

14 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Really helpful team who helped me at…

Really helpful team who helped me at every step of the process. Took in my part ex for a good amount and made sure I had everything I needed when purchasing my new car. Few months ago now and couldn’t be happier with the car.

26 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Honesty & Trustworthy

I’ve worked alongside Cotswold Automotive since they’ve opened. Invoices have always been paid on time and I can’t fault their works quality. When I’m due to upgrade my vehicle is certainly be visiting this establishment.

26 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

Just had the Bayliffs at the door for a…

Just had the Bayliffs at the door for a car I had for 9 days before it blew up around a year ago.

This is because they were caught driving the car down a bus lane without any insurance and as they didn't change the log book back into their name I was chased for it, every time I emailed and rang them they said they dealing with it.

BTW don't bother emailing their complaints department as they have told us on the phone that they don't have one.

I should send them some Stetons hats as that's what cowboys wear, or should it be big shoes for the clowns they are.

20 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

We bought a car in late April 2024…

Update on on below.

After speaking to Matt one of the directors ( he found time to phone me when I suggested we would knock on his door as bayliffs had done so to us) he argued that they were unaware of the bus lane contravention until we informed them the bayliffs knocked on our door, after a 30 minute call it became apparent they were not going to accept full responsibility. We have now forwarded all our information, inclusive of an email that clearly stated and had a screenshot of us emailing them the fines as soon as they dropped through the door, onto the courts, we have been informed by our solicitor that they will have to pay us in full once the papers are served and everyday they don't it will be chargeable at 8% interest.. let's see how quickly they move them as have done nothing in the seven months we have been calling and emailing them!

Once that is settled we may take them to court for loss of earnings ( having to take time out of work to try to solve these issues not to mention the anxiety and stress it has caused to my husband's mental health.
Extremely sad that a company cannot admit their own faults and it's had to come to this.

----------------------

We bought a car in late April 2024 which blew up 9 days later, took this company 2 months to admit the car was not sold as in condition as it should be and eventually refunded our 5,000. They took the car back but did not register it back with themselves, obviously they fixed it or bodged it, and in September when they took it out for a test drive their drived contravened a bus lane and we were getting letters daily to pay the fine, after months of terrible communication from them we finally thought they had sorted it and paid the fine. Low and behold today we just had bayliffs at the door to collect the fine money that was now at £424.00 which we had no option but to pay. Upon trying to contact someone in their office there is no person high enough for me to speak to.
Absolutely the biggest con artists dealing in the car sales business.

20 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Exception service

There were clear instructions on how to get to the building. Once I arrived the staff were very attentive and friendly. They helped me with any questions asked and any helped that was needed when test driving the car. They explained everything clearly to me with kindness. I recommend Cotswold Automotive for anyone looking for a new car. The cars are in pristine condition as advertised on their website or any other. I was very happy with the help and support I received and I am very happy with my new car.

29 febbraio 2024
Non scritta su invito

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