I’m a 45-year-old woman in perimenopause who has also recently gone through a hormonal crisis. I have severe night sweats and ordered these pajamas to help. They took longer than I would have like to... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I asked to exchange a top not realizing it was a final sale for another size. I didn’t get a response in an appropriate amount of time and when I did, I received an apology and I was sent the new size... Leggi di più
L'azienda ha risposto
Customer Service was a team of real people who went way beyond to solve a problem I was having. I would not hesitate to buy more Cool Jams. I should add that Cool Jams are the real thing and the fab... Leggi di più
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I bought the NightCool capri set in black and love it! It’s soft, comfortable, looks nice, drapes well, doesn’t wrinkle. I like the pockets and drawstring waistband. Most of all I like that it wick... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Offers moisture wicking sleepwear, nightgowns and pajamas for women to help with night sweats and hot flashes. Ships in Canada and USA. Our cooling sleepwear are temperature-regulating, moisture-wicking, and are especially designed for hot sleepers, night sweats and menopause.
Informazioni di contatto
Stati Uniti
- support@cool-jams.com
- cool-jams.com
4,3
Eccellente
50 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Le persone hanno visualizzato anche
I had trouble navigating the website to…
I had trouble navigating the website to find the exact pj set that I wanted. I emailed customer support describing what I want and they were super helpful. They made sure to understand the correct order and sent me an order link that included a discount code. It made it very easy for me to order. They exceeded my expectations of excellent customer service.
31 luglio 2026
Risposta di Cool Jams
Hi Leeanna! We heard you and we just launched our new set builder which should be easier to navigate. Thanks so much for the feedback!
Fabric Much Improved
The fabrication has been improved or back to the original. Not scratchy like recent orders...bravo...back on track. This is a premium product...someone was cutting corners.
27 luglio 2026
Risposta di Cool Jams
Hi JB! Thanks for the kind words. We definitely listen to all our customers and take quality seriously. Enjoy your new Cool-jams!
I love the fabric and it truly does…
I love the fabric and it truly does keep me cooler at nighttime.
Shipping was fast and easy.
Highly recommend this sleep wear.
24 luglio 2026
Risposta di Cool Jams
Hi Gail. Thanks for the kind review. I'm so glad we were able to delight you.
These jams are for real!
I have been wearing cool jams now for several years. They are very comfortable. No more overheating during the night. I highly recommend them.
27 luglio 2026
Risposta di Cool Jams
Hi Rita! Thanks for the kind review and the glowing recommendation. Hope to still see you in years to come :)
Great product from a great company
This company has great customer service. I love the night cool fabric and helps me sleep much better. One thing I would change is if you choose elastic waist on the shorts they do not have pockets. The drawstring option has pockets. That is important to me and the option for the elastic waist should state no pockets. Otherwise I love my new pj's.
16 luglio 2026
Risposta di Cool Jams
Hi Toni! Thanks for the kind review and the feedback. We will keep that in mind for future elastic waist shorts. Enjoy your Cool-jams!
Returning customer of 7 years
Returning customer of 7 years.
I received my first disappointment. I contacted the company and within days my correct order was shipped.
Thanks!
20 luglio 2026
Risposta di Cool Jams
Hi there. Glad to hear that we were able to help.
No show
I did not receive the items that you are asking me to review , I'm waiting still.
16 luglio 2026
Risposta di Cool Jams
Hi Patricia. I saw that the items were a bit delayed due to the courier and we apologize for that. We hope your Cool-jams were to your liking. Let us know how else we can assist.
I found what I was looking for and…
I found what I was looking for and these arrived in less than a week
13 luglio 2026
Risposta di Cool Jams
Hi Martha! Thanks for the kind review.
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