Really great customer service! Trustworthy company to place orders through. I ordered an item with long delivery time, and since the manufacturer hadn't started to build it, they were able to sort it... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Beautiful radiator to match my room colour (cream)! Delivery was fast and it's in perfect condition. Yet to be fully tested in winter but seems to kick out a lot of heat too - very pleased, thank you!... Leggi di più
L'azienda ha risposto
Radiators can be quite confising, well they are to me, what with the BTU's and columns, verticals, horizontals etc. Column Radiators 4 u make it simple. Ordered 1 day arrived within 2, simple as t... Leggi di più
On another well known review site Column Radiators 4u get an average 4.85 Stars from 334 reviews. It seems that on the whole people really do come on to Trust Pilot to have a moan. Myself I just want... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di radiatori
- anche in
- Ditta specializzata in riscaldamento
- Fornitore di impianti di riscaldamento
- Servizi di riscaldamento e boiler
Informazioni su Column Radiators 4u
Scritti dall'azienda
Column Radiators 4u is a dedicated UK supplier of high-quality, high-output multi-column radiators. Operating from our Kiln Road base in Portsmouth since 2002, our expert team helps homeowners, property developers, and trade installers choose the ideal heating solutions to bring both efficiency and style to any room.
As a specialist online column radiator retailer, we offer an extensive selection of sizes, depths, and configurations. Whether you are looking to buy classic 2-column, 3-column, or high-capacity 4-column and 6-Column radiators, our range effortlessly bridges the gap between traditional charm and modern interior design. Our comprehensive collection features space-saving vertical column radiators perfect for narrow walls, classic horizontal styles for under-window installations, and a massive variety of stocked finishes including timeless gloss white, trendy anthracite grey, and contemporary raw steel.
We make upgrading your home heating simple and cost-effective, offering free UK delivery on most standard off-the-shelf stock, next-day delivery options for urgent projects, and a brilliant range of matching radiator valves and pipe sleeves to complete the look.
Explore our full range of high-performance heating online at www.columnradiators4u.co.uk, or speak directly to our Portsmouth-based specialists on 02394 216 216 for technical assistance with BTU heat loss calculations and sizing.
We will always respond to any reviews within our 24 hour service level agreement.
For our full catalogue of Radiators see Radiators 4u, for Cast Iron Radiators see Cast Iron Radiators 4u, for Radiator Valves and Accessories, see Radiator Valves 4u.
As a specialist online column radiator retailer, we offer an extensive selection of sizes, depths, and configurations. Whether you are looking to buy classic 2-column, 3-column, or high-capacity 4-column and 6-Column radiators, our range effortlessly bridges the gap between traditional charm and modern interior design. Our comprehensive collection features space-saving vertical column radiators perfect for narrow walls, classic horizontal styles for under-window installations, and a massive variety of stocked finishes including timeless gloss white, trendy anthracite grey, and contemporary raw steel.
We make upgrading your home heating simple and cost-effective, offering free UK delivery on most standard off-the-shelf stock, next-day delivery options for urgent projects, and a brilliant range of matching radiator valves and pipe sleeves to complete the look.
Explore our full range of high-performance heating online at www.columnradiators4u.co.uk, or speak directly to our Portsmouth-based specialists on 02394 216 216 for technical assistance with BTU heat loss calculations and sizing.
We will always respond to any reviews within our 24 hour service level agreement.
For our full catalogue of Radiators see Radiators 4u, for Cast Iron Radiators see Cast Iron Radiators 4u, for Radiator Valves and Accessories, see Radiator Valves 4u.
Informazioni di contatto
Unit 4, Victory Trading Estate, Kiln Road , PO3 5LP, Portsmouth, Regno Unito
- 02394 216 216
- cs@radiators4u.co.uk
- columnradiators4u.co.uk
4,7
Eccellente
204 recensioni
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Good product but not cheap.
A good quality product, but not great value, and delivery driver left it outside in the street rather than in safe place as requested.
11 febbraio 2016
Non scritta su invito
Risposta di Column Radiators 4u
Hello Paul
Thank you for taking the time to place your review on Trust Pilot.
Your feed back is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
After reading the review we have held an internal investigation to see what we could have done better relating to your comments.
Reference: Your radiators being left.
I have tried to call you and have left a voice mail regarding this, as we are disappointed to hear your radiators have been left in the street and would like to investigate this further.
Reference: The delivery itself.
All of our radiators are delivered on a pallet and these deliveries are kerb-side only.
Unfortunately this is something we have very little control on as this is governed by the transport companies.
I apologise if this was not made clear to you at point of order.
Reference: The value of our Radiators.
We are disappointed to hear that you feel our radiators are not great value, we believe we offer competitive prices at good value with a sizeable range to choose from.
Again, thank you for your feed back & sorry for any inconvenience caused.
Laura Hazzard
Customer Service Manager
Great service
Good choice of products, fair pricing and quick delivery. Very pleased.
5 febbraio 2016
Non scritta su invito
Top notch
Compared with other suppliers I spoke to, this company's telephone sales staff offered friendly, knowledgeable service. Product was excellent and delivery speedy. Altogether a hassle-free experience.
3 febbraio 2016
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Very good service and prompt delivery.
Very happy with the aesthetic and quality of the Apollo Roma, Peta and Delonghi column radiators and valves. Quick responding customer service with questions I had on my order and prompt customer service.
31 gennaio 2016
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Speedy service and a very good product
Ordered online (Saturday) and radiator delivered Tuesday.
Company sent receipt of purchase immediately and checked about delivery.
Plumber fitted it Friday!!
Good value for money and very good customer service.
Would recommend
30 gennaio 2016
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Very Pleased!
quality stylish rad's at a good price. Service was good & delivery quick. Only slightly delayed by making delivery arrangements.
Very happy all round and will continue to use them for the rest of my house refurb', room by room...
29 gennaio 2016
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Quick delivery
My order came very quickly and is now installed- looks good and works well
21 gennaio 2016
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Great product, Great service
The radiator looks great and certainly heats the room its been installed in.
The service from the sales/delivery team was excellent. They were helpful and kept me informed about delivery at all times
Would definitely recommend.
10 gennaio 2016
Non scritta su invito
Great
Excellent service from purchase to delivery - not yet installed so can't comment on the product
24 dicembre 2015
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Good price, able to change delivery date
The Roma radiator was well packaged and delivered on the specified day. Manufacturer's instructions are not great but the product is excellent. I shall order another when I get on to the next room.
Courier was personable enough but moaned on about me opening the package as per CF's instructions.
23 dicembre 2015
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Excellent Service
Very pleased with service, ordered and then received the very next day!
17 dicembre 2015
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nice looking radiator
radiators look great.
Although radiators arrived without mounting clips or end caps, mounting clips arrived after contacting column rdiators 4u but no ends caps and one of them leaked inwhich the plumber was able to sort out.
17 dicembre 2015
Non scritta su invito
Risposta di Column Radiators 4u
Hello James
Thank you for taking the time to place your review on Trust Pilot.
Your feed back is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
After reading the review, we have held an internal investigation to see what we could have done better relating to your comments.
Reference:
Your missing components & leaking Radiator
We have tried to call you today to discuss the challenge, you were not available, so we have left you a voice mail to contact us.
We have contacted the manufacturer & asked them to send out some new end caps to you ASAP.
Please contact us on 0844 358 1992 to discuss the challenge you are having regarding the leaking radiator, we will do all we can to get this resolved for you quickly & conveniently.
Again, thank you for your feed back & sorry for any inconvenience caused.
Laura Hazzard
Customer Service Manager
excellent customer service
the ease of selecting and ordering the correct radiator on-line, to the communication about the delivery to the helpful delivery man, all made this purchase a pleasant experience
17 dicembre 2015
Non scritta su invito
Column radiators 4U
Useful advice over phone, as I was not sure if I was ordering correct rad and parts. Efficient delivery, when they said it would arrive. Lovely radiator, in perfect condition. Happy to recommend and would use again.
12 dicembre 2015
Non scritta su invito
Efficient, thank you!
We recently ordered 5 radiators and were very pleased with the service. Good range of sizes. Delivery was as stated and we were kept informed as appropriate.
30 novembre 2015
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Supply of radiator
Helpful sales person and prompt call when item was back in stock to arrange delivery
21 novembre 2015
Non scritta su invito
Radiator Valves
Bought some radiator valves they turned up quickly & correct & good quality
19 novembre 2015
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Delivery Problems
Column Radiators are based in Portsmouth but the delivery firm informed me they were coming from East Sussex. Consequently for 2 days the driver firm ran out of time, I eventually recieved the radiators on the third day, consequently waisting 2 days. I had also ordered feet to go with the radiators and these arrived only a few days after placing the order, good, the only thing was I was never informed that the delivery was going to be split. So COMMUNICATION would be good.
16 novembre 2015
Non scritta su invito
Risposta di Column Radiators 4u
Hello Michael
Thank you for taking the time to place your review on Trust Pilot.
Your feed back is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
Reference: Your late delivery & wasting 2 days of your time
Firstly, thank you for your time on the phone today, & graciously accepting our explanation of the situation
Secondly, I will be reviewing this issue with our manufacturer next Tuesday 24/11/15, & work with them & there delivery company to improve on the communication & delivery failure.
As explained, unfortunately the whole transport industry is struggling with the demand at the moment due to Christmas & black Friday next week, but this does not excuse the the wasted time by yourself.
Again, thank you for your feed back & sorry for any inconvenience caused.
Paul Duffy
General Manager
efficient process
Simply order process, was disappointed the radiator was not in stock (even though it said it was) but they called me the next working day with a delivery time or an alternative. Would use again
12 novembre 2015
Non scritta su invito
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