Really great customer service! Trustworthy company to place orders through. I ordered an item with long delivery time, and since the manufacturer hadn't started to build it, they were able to sort it... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Beautiful radiator to match my room colour (cream)! Delivery was fast and it's in perfect condition. Yet to be fully tested in winter but seems to kick out a lot of heat too - very pleased, thank you!... Leggi di più
L'azienda ha risposto
Radiators can be quite confising, well they are to me, what with the BTU's and columns, verticals, horizontals etc. Column Radiators 4 u make it simple. Ordered 1 day arrived within 2, simple as t... Leggi di più
On another well known review site Column Radiators 4u get an average 4.85 Stars from 334 reviews. It seems that on the whole people really do come on to Trust Pilot to have a moan. Myself I just want... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di radiatori
- anche in
- Ditta specializzata in riscaldamento
- Fornitore di impianti di riscaldamento
- Servizi di riscaldamento e boiler
Informazioni su Column Radiators 4u
Scritti dall'azienda
Column Radiators 4u is a dedicated UK supplier of high-quality, high-output multi-column radiators. Operating from our Kiln Road base in Portsmouth since 2002, our expert team helps homeowners, property developers, and trade installers choose the ideal heating solutions to bring both efficiency and style to any room.
As a specialist online column radiator retailer, we offer an extensive selection of sizes, depths, and configurations. Whether you are looking to buy classic 2-column, 3-column, or high-capacity 4-column and 6-Column radiators, our range effortlessly bridges the gap between traditional charm and modern interior design. Our comprehensive collection features space-saving vertical column radiators perfect for narrow walls, classic horizontal styles for under-window installations, and a massive variety of stocked finishes including timeless gloss white, trendy anthracite grey, and contemporary raw steel.
We make upgrading your home heating simple and cost-effective, offering free UK delivery on most standard off-the-shelf stock, next-day delivery options for urgent projects, and a brilliant range of matching radiator valves and pipe sleeves to complete the look.
Explore our full range of high-performance heating online at www.columnradiators4u.co.uk, or speak directly to our Portsmouth-based specialists on 02394 216 216 for technical assistance with BTU heat loss calculations and sizing.
We will always respond to any reviews within our 24 hour service level agreement.
For our full catalogue of Radiators see Radiators 4u, for Cast Iron Radiators see Cast Iron Radiators 4u, for Radiator Valves and Accessories, see Radiator Valves 4u.
As a specialist online column radiator retailer, we offer an extensive selection of sizes, depths, and configurations. Whether you are looking to buy classic 2-column, 3-column, or high-capacity 4-column and 6-Column radiators, our range effortlessly bridges the gap between traditional charm and modern interior design. Our comprehensive collection features space-saving vertical column radiators perfect for narrow walls, classic horizontal styles for under-window installations, and a massive variety of stocked finishes including timeless gloss white, trendy anthracite grey, and contemporary raw steel.
We make upgrading your home heating simple and cost-effective, offering free UK delivery on most standard off-the-shelf stock, next-day delivery options for urgent projects, and a brilliant range of matching radiator valves and pipe sleeves to complete the look.
Explore our full range of high-performance heating online at www.columnradiators4u.co.uk, or speak directly to our Portsmouth-based specialists on 02394 216 216 for technical assistance with BTU heat loss calculations and sizing.
We will always respond to any reviews within our 24 hour service level agreement.
For our full catalogue of Radiators see Radiators 4u, for Cast Iron Radiators see Cast Iron Radiators 4u, for Radiator Valves and Accessories, see Radiator Valves 4u.
Informazioni di contatto
Unit 4, Victory Trading Estate, Kiln Road , PO3 5LP, Portsmouth, Regno Unito
- 02394 216 216
- cs@radiators4u.co.uk
- columnradiators4u.co.uk
4,7
Eccellente
204 recensioni
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Great product and service, delivered promptly and exactly as promised
Ordered a tall column radiator from their own brand range for our kitchen. I was slightly nervous in doing so as I didn't want it to look cheap. There was nothing whatsoever to worry about, it arrived promptly and as promised and looks great on the wall.
Column Radiators 4u was recommended to me by a fried who has ordered multiple radiators from them across a couple of other brands; all look great and he has also only had excellent service.
25 agosto 2016
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Fast & Efficient
From ordering to delivery a problem free experience
8 agosto 2016
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Column radiator
I have used this company several times because their products are great, value for money and the customer service is always brilliant. What more do you need to know.
4 agosto 2016
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Excellent service and product
We found just what we were looking for. The product arrived quickly and was perfectly packed so that the product wasn't damaged. T he plumber fitted it today and it looks great. fab service, would highly recommend.
23 luglio 2016
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Thanks
Great products, and great service, even when i ordered something that i didnt need they were kind enough to accept the return
21 luglio 2016
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Great advice and service
I can't recommend this company more. I knew nothing about the technicalities of radiators and their salesman was excellent in explaining it all to me, without being patronising. Delivery was on time and price was very reasonable.
21 luglio 2016
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As the the star rating says "some friction" excellent product but next day delivery ?
As I the title, excellent product, but if you promise next day delivery it's got to be next day.
9 luglio 2016
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Risposta di Column Radiators 4u
Hello Peter
Thank you for taking the time to place your review on Trust Pilot.
Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service and product quality, also to ensure we improve in areas we could be lacking in.
After reading the review Paul Duffy our General Manager did call you but unfortunately was unable to speak with you, so left a detailed voice-mail. We have held an internal investigation to see what we could have done better relating to your comments.
Reference: Delivery Not Being Next Day
Due to the radiators being sent directly from the manufacturer, we had to investigate the delivery challenge with them.
I was advised this did go out on next day delivery service as we advertise but nobody was at home to sign for the delivery, so the delivery failed. I was informed the carriers left a card at 11:32 on 23/06/16, and then delivery did take place on 24/06/16 at 13:17.
Due to the radiators being such a large item they do need to be signed for and checked at point of delivery, if nobody is there to sign for the items then the carriers do have to take it away with them.
Again, thank you for your feedback and our sincere apologies for the inconvenience caused.
Laura Hazzard
Customer Service Manager
Very Helpful
I had no idea what I was doing, The person on the phone was really helpful the items arrived quickly.
All good
23 giugno 2016
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Good product but reservation
Fixing of the radiators need a lot if time to do. Very fiddly. You can come up with a better method needs some thought.
22 giugno 2016
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Risposta di Column Radiators 4u
Hello Hannah
Thank you for taking the time to place your review on Trust Pilot.
Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
After reading the review & talking to yourself on the telephone, we have held an internal investigation to see what we could have done better relating to your comments.
Reference Fixing the Radiators to the wall
We have passed your comments on to the manufacturer regarding the brackets being difficult to install.
We have asked them to look at an alternative fitting method, and will continuously be working with them to ensure improvements are always made were necessary.
Again, thank you for your feedback & sorry for any inconvenience caused.
Laura Hazzard
Customer Service Manager
fantastic service from order to delivery
ordered 2 rads got help on the phone from technical arrived three days later , very pleased with there profesionalism.
5 maggio 2016
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Excellent service
Excellent service. Helpful staff and prompt delivery.
5 maggio 2016
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Efficient Service
All as advertised, phone call after order to check delivery details. Thanks.
23 aprile 2016
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Amazing statement radiators..
I wanted something different and by george I got it. These are amazing statement radiators at a very reasonable price. Very impressed with communication and delivery from company. Now I have two astonishing pieces of art in my lounge that I will never tire of. Thank you.
14 aprile 2016
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Lovely product helpful staff
Really pleased with the radiator we bought.
Needed to check when it would be delivered as hadn't heard anything but Laura extremely helpful and changed delivery date for me and confirmed by email and phone
Would definitely buy again
24 marzo 2016
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Good, good and good.
Delivered as promised. Well packaged and in good condition, I received an upgrade on one radiator as the one I orded was out of stock. Radiators have been fitted but not commissioned at time of writing this review. Plumber said they were of good quality and look great.
27 febbraio 2016
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Efficient and professional
I recently purchased a radiator from Column radiators 4u.
1, Sales staff very knowlegeable and friendly.
2 , Radiator delivered on time by friendly driver.
3 , Would definitely use Column radiators 4u again.
18 febbraio 2016
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Prompt delivery, product exactly as required.
Easy to use website, follow up queries to ensure I had ordered all necessary parts was appreciated, product arrived promptly.
18 febbraio 2016
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A great service and a great product
This product saved the day when i needed to replace a towel radiator in a tight space, great advice from the salesperson and a prompt and very efficient delivery cannot fault it and highly recommend them
11 febbraio 2016
Non scritta su invito
Risposta di Column Radiators 4u
Hello Keith
Thank you for taking the time to place your review on Trust Pilot.
Your feed back is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
Again, thank you for your feed back.
Laura Hazzard
Customer Service Manager
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