Got through to a human being straight away. Very professional, efficent and friendly and explained everything clearly. Excellent standard of customer service. My only issue was having paid for next da... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I deal with CloudRx for my HRT. The delivery is super fast, which I really appreciate. The person who deals with me on the phone is always polite, knowledgeable and kind. I highly recommend ClouRx.
I recently had a bit of a stressful situation with my medication delivery, and I want to give a huge shout-out to Jamie and Olivia for going above and beyond to help me. My medication was dis... Leggi di più
I rang for my repeat prescription rather than using the website. It was emailed straight away & I put through payment within 10 minutes of the call. Items received next day - despite it being a Saturd... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
CloudRx is a digital prescribing platform designed to revolutionize private healthcare. It offers a free, user-friendly service for private prescribers, including GPs, consultants, pharmacists, dentists, and nurse prescribers. CloudRx streamlines the process of prescribing, payment, and delivery of medications directly to patients, making it easier for both clinicians and patients. The platform supports remote consultations and integrates seamlessly with existing clinical software through its advanced pharmacy API. With CloudRx, healthcare providers can enhance their practice's efficiency and improve the patient experience by offering quicker, more convenient access to medications.
Informazioni di contatto
1 Hawthorn Park, LS14 1PQ, Leeds, Regno Unito
- 01135312942
- pharmacy@cloudrx.co.uk
- cloudrx.co.uk
4,6
Eccellente
545 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Always an amazing team
Always an amazing team, always willing to answer any questions. They take their time to listen to anything you ask. Incredible people and great service. My preferred chemist for my prescriptions . Thank you so much for your continued support and help with anything I need.
8 maggio 2026
Non scritta su invito
Risposta di CloudRx
Thank you so much for your kind words and continued support.
We’re incredibly grateful for your feedback and are delighted to hear that you’ve had such positive experiences with our team. Providing caring, supportive service and taking the time to help our patients is extremely important to us, so your comments truly mean a lot.
Thank you for choosing us as your preferred pharmacy — it’s always a pleasure to assist you.
— The CloudRx Team
Swift & easy
I rang for my repeat prescription rather than using the website. It was emailed straight away & I put through payment within 10 minutes of the call. Items received next day - despite it being a Saturday - & I’m delighted with both the ease & swiftness of the service.
8 maggio 2026
Non scritta su invito
Risposta di CloudRx
Thank you so much for your lovely review.
We’re delighted to hear that you found the process swift and easy, and that your prescription was received so quickly — especially over the weekend. It’s great to know our team could make the process smooth and convenient for you.
We really appreciate your feedback and look forward to helping you again in the future.
— The CloudRx Team
Prompt and reliable company
I’ve had my prescriptions of HRT from CloudRx for a few years and have always had a very good experience with them . They are prompt is processing my order and delivery is always quick . Very good
8 maggio 2026
Non scritta su invito
Risposta di CloudRx
Thank you for your great feedback. We’re delighted to hear that you’ve had such a consistently good experience with us over the years. It’s great to know your prescriptions are processed promptly and that delivery is always quick. We really appreciate your continued support.
— The CloudRx Team
Fast, efficient service
Reliable, fast service. I only had one occasion, when I needed to contact them about an order, and they responded quickly and sorted it out.
12 maggio 2026
Non scritta su invito
Risposta di CloudRx
Thank you for your lovely feedback. We’re delighted to hear that you’ve found our service reliable and efficient, and that when you needed support, our team responded quickly and resolved the issue for you. We really appreciate your support and are glad we could help.
— The CloudRx Team
So easy to use.
So easy to use.! Just an email and they send a link for payment quickly and prescription arrives with a couple of days. No hassle no stress .. very good service indeed. A welcome change.
9 maggio 2026
Non scritta su invito
Risposta di CloudRx
Thank you for your kind feedback. We’re delighted to hear that you find the process so easy and stress-free, from placing your request to receiving your prescription. It’s great to know the service has been smooth and efficient for you. We really appreciate your support and are glad we could provide a positive experience.
— The CloudRx Team
Risposta di CloudRx
Thank you for your kind feedback. We’re delighted to hear that you experienced excellent service, good communication, and fast delivery. We really appreciate your support and are glad we could help.
— The CloudRx Team
Ordered from an online pharmacy which…
Ordered from an online pharmacy which was supposed to be fulfilled by cloudRX and haven’t received my medication. I contacted them and they confirmed they are partners but are referring me back to a website which has been shutdown as a scam. This makes them complicit in the fraud.
1 maggio 2026
Non scritta su invito
Risposta di CloudRx
Thank you for your feedback, and we’re very sorry to hear about your experience.
We understand how concerning this situation must be. To clarify, CloudRx only dispenses prescriptions that are received directly through authorised and verified clinical partners and legitimate prescribing channels. We are not associated with, nor do we have control over, external websites that may incorrectly claim to be linked to us or have since been identified as fraudulent or shut down.
If you believe you have been affected by a scam website, we strongly recommend reporting it to Action Fraud (UK) and contacting your bank or payment provider immediately for advice. If you would like us to review your specific case further, please contact our team directly with any order details so we can investigate properly.
We take matters like this extremely seriously and appreciate you bringing it to our attention.
— The CloudRx Team
Cloud Rx are always professional & quick to respond
Cloud Rx are always professional and quick to respond each time I deal with them with a first class service, including email responses, order confirmations and deliveries are received within a short time period - very happy customer here, thku
1 maggio 2026
Non scritta su invito
Risposta di CloudRx
Thank you for your lovely feedback. We’re delighted to hear that you consistently find our team professional and quick to respond, and that you’ve had a first-class experience with our email communications, order confirmations, and timely deliveries. We really appreciate your continued support and are glad to have you as a happy customer.
— The CloudRx Team
Risposta di CloudRx
Thank you for your kind feedback. We’re delighted to hear that you found our service professional, super fast, and very responsive. We really appreciate your support and are glad you’re very satisfied.
— The CloudRx Team
ordering is quick and easy
ordering is quick and easy, i find them very professional and efficient, good arrived on time with no issues
5 maggio 2026
Non scritta su invito
Risposta di CloudRx
Thank you for your kind feedback. We’re pleased to hear that you find the ordering process quick and easy and that our team comes across as professional and efficient. It’s great to know your order arrived on time with no issues. We really appreciate your support.
— The CloudRx Team
Risposta di CloudRx
Thank you for your feedback. We’re delighted to hear that you found our service fast and reliable. We really appreciate your support and are glad we could help.
— The CloudRx Team
Prompt service
Made the request and had my medication delivered the next day.
27 aprile 2026
Non scritta su invito
Risposta di CloudRx
Thank you for your feedback. We’re delighted to hear that you received prompt service and that your medication arrived the next day as expected. We really appreciate your support and are glad we could help.
— The CloudRx Team
Consistently good service
Consistently good service. Ordering process is quick and easy with speedy dispatch of items.
25 aprile 2026
Non scritta su invito
Risposta di CloudRx
Thank you for your kind feedback. We’re delighted to hear that you consistently receive good service and find the ordering process quick and easy, with speedy dispatch of your items. We really appreciate your support.
— The CloudRx Team
Very bad experience
Very bad experience, ordered my son medicine, paid a lot for next day delivery as was urgent, but they sent message this medicine out of stock and it takes days to receive, if I know this i wouldn't pay way more online to get it faster.
1 maggio 2026
Non scritta su invito
Risposta di CloudRx
Thank you for your feedback, and we’re sorry to hear about your disappointment.
We understand how frustrating it can be when medication is needed urgently. To clarify, we do not hold all medicines in stock on site due to safe storage requirements for certain products. In these cases, we order directly from our licensed suppliers as soon as the prescription is received.
In your instance, the medication was ordered promptly and supplied to us the following day, at which point it was dispensed and sent out without delay. We appreciate that this may still have felt slower than expected, particularly when next-day delivery was selected, and we’re sorry for any inconvenience caused.
We will continue to follow our established processes to ensure medicines are sourced and supplied safely and efficiently.
— The CloudRx Team
Excellent service,usually delivered day…
Excellent service,usually delivered day after ordering.Very obliging and very helpful.
18 aprile 2026
Non scritta su invito
Risposta di CloudRx
Thank you for your lovely feedback. We’re delighted to hear that you consistently receive excellent service, with next-day delivery and helpful, obliging support. We really appreciate your continued support and are glad we can provide a positive experience.
— The CloudRx Team
Excellent prompt and polite service
1 maggio 2026
Non scritta su invito
Risposta di CloudRx
Thank you for your kind feedback. We’re delighted to hear that you experienced excellent, prompt, and polite service. We really appreciate your support and are glad we could help.
— The CloudRx Team
I was so happy with the service until…
I was so happy with the service until beginningof April, but now really disappointed, my prescription went in on the 9th April, since then I am still waiting, I order through a clinic and they use cloudrx as the dispenser, disappointed that I stayed without my shot now for 3 weeks, not a happy customer.
9 aprile 2026
Non scritta su invito
Risposta di CloudRx
Thank you for your feedback, and we’re sorry to hear about your disappointment.
To clarify, in this case the delay was due to an issue with the clinic’s prescription submission. As a pharmacy, we are only able to dispense medication once we receive a fully completed and appropriately verified prescription from the clinic. Unfortunately, this was not provided to us, which meant we were unable to proceed with dispensing your medication at the time.
We understand how frustrating delays can be, especially when it impacts ongoing treatment, and we apologise for the inconvenience this has caused. We encourage you to contact your clinic directly so they can ensure prescriptions are correctly issued going forward.
We appreciate your patience and hope to restore your confidence in our service for any future prescriptions.
— The CloudRx Team
Fast response
Fast response, friendly service - what more could you ask for?!
29 aprile 2026
Non scritta su invito
Risposta di CloudRx
Thank you for your lovely feedback. We’re delighted to hear you experienced a fast response and friendly service. We really appreciate your support and are glad we could provide a positive experience.
— The CloudRx Team
Prompt reply to my enquery
Prompt reply to my enquery. Ordered medication and arrived next day as stated and time. Thankyou
23 aprile 2026
Non scritta su invito
Risposta di CloudRx
Thank you for your feedback. We’re pleased to hear that your enquiry was answered promptly and that your medication arrived the next day as expected. We really appreciate your support and are glad we could provide a dependable and consistent service.
— The CloudRx Team
Consistently good service
They reply within a few hours of prescription request, have excellent customer service, and the items are packed securely and delivered promptly!
28 aprile 2026
Non scritta su invito
Risposta di CloudRx
Thank you for your great feedback. We’re delighted to hear that you consistently receive prompt responses to your prescription requests and that our customer service, secure packaging, and fast delivery have met your expectations. We really appreciate your support and are glad to be able to provide a reliable service.
— The CloudRx Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.