Cheapflights Recensioni 

497
•
TrustScore 1 su 5

1,0

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Valutata 1 stelle su 5

If zero stars were an option..... Horrible experience. 3rd party vendors are a scam. Bought airline tickets and never received them. When contacting 3rd party, was routed to what sounded like an overs... Leggi di più

Valutata 1 stelle su 5

Buyer beware. In my experience, this company seems far more focused on getting paid and protecting its profit margins than on providing meaningful customer service. Don’t expect transparency, cl... Leggi di più

Valutata 1 stelle su 5

I cancelled a flight through them because they wouldn't give me confirmation number right away. Then a week later my card had a fraudulent charged from a different airline. Avoid at all cost

Valutata 1 stelle su 5

Eles são scammers. Oferecem preços baratos, recebem o pagamento na hora e não mandam as passagens, apenas uma reserva NÃO GARANTIDA, onde dizem que enviarão os tickets em 48h e ao invés disso, ligam d... Leggi di più

Dettagli dell'azienda

  1. Viaggi e vacanze

Scritti dall'azienda

Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.com/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favorite travel tools. With every query, Cheapflights searches other sites to show travelers the information they need to find the right flights, hotels, rental cars and vacation packages.


Informazioni di contatto

1,0

Pessimo

TrustScore 1 su 5

497 recensioni

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1,0

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(497)

87 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

ESTAFADORES!!

ESTAFADORES!!, Me hicieron vivir una pesadilla!!. Cambié mi tarjeta de crédito, puse un reclamo. Quiero denunciarlos!!!. Te ofrecen un vuelo barato y lo compras y allí comienza el infierno. .....te llaman por teléfono y te envuelven con patrañas . Mi vuelo de 144 $ terminó en 405 $ de los cuales 278$ era de la aerolínea y 126 para ellos , me dijeron que me podían rebajar 50$ y bajaron 18$ , te hacen creer que no lo puedes cancelar, te intimidan y acosan. No caigan como caí yo, no busquen boletos alli. SON ESTAFADORES. Tratan de convencer y te pasan hasta un supervisor y te intimida más!! Después te fuerzan insistiendo en que les des un review!! Doy 1 estrella ya que no hay el 0

23 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

This company is a complete SCAM! Beware!!!!

This company is a complete SCAM! They told me numerous times to wait 24 more hours to get my tickets up until today and I'm supposed to fly out in the morning. Now their phone line says they are updating their airline schedule and fare information and won't be available for 24 hours. I called Southwest to make sure they had my information, and we are nowhere in their manifest, and I do not have a reservation with them! They stole my money and I just had to put in a last-minute purchase for my vacation and had to pay nearly triple. They are a total rip off!!!

9 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Bait & Switch SCAM!!!

Bait & Switch SCAM!!!
Received booking confirmation and have screen shots for a USD$327.51 Total Price flight between Winnipeg and Minneapolis. Received email confirmation of booking. After 8 hours and no tickets received, called 888-439-8054. They then informed me it was for a stand-by ticket on a sold-out flight and wanted my verbal confirmation that was okay - when I said no - they said I could get a non-standby ticket for USD$895. We cancelled the transaction. I took screenshots and at no point in the on-line transaction to book was it mentioned these were stand-by tickets.

8 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

This company is an absolute joke


This company is an absolute joke. They sell you something that DOESN’T EVEN EXIST, then call you minutes later to say your ticket “isn’t available anymore” — unless, of course, you’re willing to pay MORE. It’s a bait‑and‑switch scam, plain and simple. They hide behind fake availability, zero transparency, and shady tactics that prey on people trying to book a flight.
And the worst part? They dump all the blame on the poor customer service rep who has to deliver the bad news for a company with garbage business practices. I genuinely felt bad for the person on the phone — but the company itself? SCAM. RUN. Don’t even look back.
Never again. Lesson learned.

6 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

SCAM!!!

SCAM!!!
Do not book anything with them, they sell you SOLD OUT FLIGHTS!
I booked the flight because it was cheaper on their website. They emailed to tell me I had to call to confirm, so I called. The rude lady on the phone proceeded to tell me that my second part of the flight was sold out so I had to pay more to make sure I have a ticket confirmed not a standby. So I immediately said no and to cancel everything because now this felt like a scam. She of course said that its non refundable and all that, we will see. I wish I read reviews here first. I feel like we need negative stars for these kinds of scammers.

6 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Terrible terrible customer service

Terrible terrible customer service
So unprofessional
First it takes 3 days for them to confirm ur flight and charge ur credit card then you don’t hear from them and you have to keep calling them and so frustrating not to be able to talk to ur agent who made the reservation for you so I bought my hotel for about $500 and not refundable for the assure me the ticket is confirmed but when I called the airlines they told me I didn’t have any reservation
Anyway after a month called them and asked for confirm for my flight and guess what they told me they sold overbooked tickets and can’t find Mr the flight to travel
I am so mad because they are scam and unprofessional and lost the money I psid for the hotel
Imagine if I didn’t call still I would not have know that there is no reservation me
I have proof for what I said and don’t like them to do the same to anyone else
All they said was sorry which I hate that word for you know why because that csused me $500 lost for my hotel and can’t find a reasonable ticket to travel because it is close to my departure and very very expensive
Plz don’t do the same mistake and don’t buy tickets from them

1 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

My Flight was cancelled with no notice

My Flight was cancelled with no notice. When i needed the information for my flight i was told that my flight was canceled since november 22nd. I called and was told I would get a call from billing department for a refund. I waited the time frame I was told but was never called. When I called again regarding my refund I was told to dispute it with my bank becuase they can't do anything about refunding my money. 0/10 very ghetto DO NOT RECOMMEND. Pay the extra few dollars and go directly through the airline you would like.

29 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

this company is a complete scam!

this company is a complete scam. We bought the tickets and gave us the details but we were waiting for our confirmation number that we never received. They told us to wait 24-48 hours but we received nothing. And we drove 14 hours to the airport and when we got there they called us saying our flight was cancelled and blamed it on the airline. This is a very bad experience, please do not buy anything from this website or company.

27 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

STAY AWAY AS POSSIBLE!!

I wish will be a “0” Star review. Stay away from this website. We booked and paid more than two months before departure and few days before our flight they told us tickets were cancelled. STAY AWAY AS POSSIBLE!!!

20 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

If I were able give them less than…

If I were able to give them less than one star zi'd give the -10 stars.The absolute worst experiance i've ever had.I knew i was screwed when i asked when will my ticket be here and was told call if not in my e-mail the end of Nov mind you I purchased this ticked in sept.So ofc I call them and find out "my friend dont have a ticket "order to get one we now need to spend over a hour purchasing credits of some crap on the app Kliama that failed so the next day a manager calls to resolve my conflic 4 calls and 2 and half hours later nope.Back to Kiama that didnt work so now download the affirm app.OH that didnt work do you have a target near you.....we did not get that far because I had enough !!! done here I am doing all this work downloading this app and that app and to boot my credit card alertted me to a fruad charge and the managers says nooo refuse it!!!WTF!!!!! I tell him never mind I will dispute my card he says no thr money will be gone you paid...wait i paid a few months ago why is my credidt card saying fruad now NOPE never again NEVER

23 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Cheapflights is a scam

Cheapflights is a scam. They took our money. Booked the flights and never paid the airline. So the airline canceled our tickets. We didn't find out about this until the day of our flight. We ended up having to pay a extra $2,000 for the last minute tickets. We have been trying for a month to get a refund of the $864 that we paid Cheapflights for.

25 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

READ BEFORE YOU BUY!

READ BEFORE YOU BUY!
I purchased so called plane tickets to fly my son in for Christmas whom I havent seen for 6 years. I placed my order in October, plenty of time to get a decent price. Didnt think anything of it until a couple days ago so I decided to go on and see if my tickets were ready & to verify everything to check in because usually you get flooded with emails to verify everything before you go on the flight. I didn’t see anything in my email so I called the number in the email from 2 months ago when I purchased and was put on hold for a minute and the guy asked me to verify the Klarna code that just got sent to my text messaging and I’m like what is Klarna have to do with this. I didn’t pay with Klarna. then he said I just need you to verify the code and then he wanted me to verify the code in my email too. After he said that it didn’t seem right and I felt off so I hung up and thought Klarna doesnt ask for your code. The code is to get into your account. These sob are trying to scam me again! Later that night my husband called the number and he said my flight has been canceled. Umm, no it hasnt, it never existed in the first place. I called American Airlines beforehand and they verified the flight is not canceled but there was no reservation or purchase with my sons name. The bogus conformation # I received isnt even a code the airline is familiar with. The tickets were fake and now I don’t get to see my son for Christmas all the planning all the excitement gone poof in a blink of an eye my holiday and seeing my son is gone. All cuz of these fraudulent piece of shit people. It’s not even about the money I can give two shits about the money they just took away my livelihood, my happiness my excitement.
Do not go through these people if you want to actually go anywhere especially if its important, go directly through the airline if you’re going to purchase tickets. I am so heartbroken after getting scammed like this. How is this so called place still active is what i am baffled by. They need to shut down this fraudulent site immediately. Wow

15 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

TOTAL RIP OFF

TOTAL RIP OFF - CANCEL OUR TICKETS WITHOUT NOTIFING US AND CLAIMING IT WAS THE AIRLINE!
DON'T USE THIS COMPANY AT ALL PEOPLE! TOTAL SCAM. NOW I AM TRYING TO GET MY REFUND AND THEIR GIVING ME ALL KINDS OF DELAYS. HOW ARE THESE PEOPLE IN BUSINESS WITH THEIR DECEPTIVE PRACTICES.

1 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Con - Artists They sold me a cheap flight ticket and…

They sold me a cheapo flight ticket and tried to suggest that there were varying classes of that ticket and the flight at the class I'd paid for wasn't available. In otherwords, trying to get me to pay more for a ticket. When I refused, they cancelled my booking and returned my money !

12 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

TOTAL SCAM

TOTAL SCAM - Company cancelled tickets without telling me - luckily i was checking after weeks and caught this. Company phone number is always "down due to technical issues" now I'm fighting to get the money back. I doubt that this is an US based operation !!!!!!! its only to get your money

12 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

TOTAL FRAUD

TOTAL FRAUD - Company cancelled tickets without telling us - luckily i was checking every couple of days and caught this. Company phone number is always "down due to technical issues" This company (Cheapflights) even had a link for Trustpilot in their email that redirected to ANOTHER company (Bestfares) so the crappy reviews for Cheapflights would drag down a competitor! -1 star for scamming if I could

3 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

If I could rate them less than one star…

If I could rate them less than one star I would! After booking my flight on November 5 with hotflightdeals, within two hours Cheap flights called me and said basic economy seats were sold out and that my flights would be canceled or I could pay an additional $200 (for six passengers) for an upgrade to the main cabin, add a carry-on baggage and assigned seats for all six of the people going. I was then told my flight information would arrive as an email from the airline on November 25. No email. Then was told it would be November 30. No email. Called on December 1 and was told my flights were canceled for a flight leaving on December 5. I had to pay double the original flight cost to rebook with another company. (Miraculously They had availability on the exact same flights!) Then I was told I would not get my refund for two weeks!! Why would a company give you a confirmation number when the flight is not confirmed??? bad bad business practice!!! did not tell me that the flights had been canceled?? Bad bad business practice!! waiting two weeks to refund my money (hopefully)?? Bad bad business practice. This company as well as hotflightdeals should be absolutely shut down!!

1 dicembre 2025
Non scritta su invito

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