Cheapflights Recensioni 

SCAMMERS
These are clearly group of scammers. Don’t fall into this. They do everything possible to rip you off. False advertising of low prices and asking to add more later is their main business.

Extremely disappointing experience - communication and follow-through were appalling. This booking has been an absolute mess from the beginning.

Instead of making the process straightforward, the booking became an unnecessary saga due to an issue with luggage. We declined the proposed change in accordance with the company’s own terms and requested that our original tickets be issued.
We were then specifically told that the tickets had been issued and would be emailed to us shortly.
They weren’t.
Their website states that tickets will be issued within 48 hours. That 48-hour period came and went with no tickets, no meaningful update and, despite multiple emails, no response whatsoever.

We followed up again, explicitly pointing out that the 48-hour timeframe had elapsed and requesting an immediate resolution. Still nothing. We ultimately had to call them ourselves simply to get someone to actually address the issue.
What makes the lack of communication even more frustrating is that they had previously sent me an email telling me that I needed to respond urgently. We did exactly that, yet when we subsequently needed answers and followed up repeatedly, our emails were simply ignored.

It is incredibly frustrating to be told that something requires an urgent response from us, only to then receive no response at all when we are the ones seeking an update.

The situation then became even more frustrating when the booking was cancelled. The person the booking was actually made under (me) wasn't actually contacted to confirm the cancellation, while the cancellation confirmation was instead sent to a different email address belonging to someone who had simply been CC’d into the correspondence.
We are also still waiting for the money to be refunded. We have since been advised that the refund has not even been lodged with the bank yet, so this isn't simply a case of waiting for a bank to process a refund that has already been submitted.

At every stage, we have had to chase information and action that should have been communicated and handled proactively.

What is particularly frustrating is that none of this required anything unreasonable from them. We expected the tickets we had booked to be issued within the timeframe they themselves advertise, appropriate communication with the people actually involved in the booking, and for the refund to be processed once the booking was cancelled.

When a customer is already travelling internationally in difficult circumstances, the last thing they need is the additional stress of repeatedly chasing a company for basic information and action.

If you advertise a 48-hour ticketing timeframe, tell customers their tickets have been issued, fail to provide them, ignore follow-up emails, demand an urgent response from the customer but then fail to respond to multiple follow-ups, send cancellation information to the wrong person, and then don't even lodge the refund, customers should not have to chase you by phone to get answers.

This has been an unnecessarily stressful and frustrating experience from start to finish.

DO NOT USE THIS COMPANY!!!!!!! Massive scammers. You’ll make a booking and they will call you asking for more money or your forced to wait a week for them to turn around and tell you they couldn’t get your flights 😡

Do not consider booking with this company - they are scammers. I purchased tickets and they came back the next day stating that airline was sold out. Then tried to sell me much cheaper flights for the same price (dodgy)! As I challenged them, they purchased the tickets with the airline and sent me the reference code. In addition to flight costs, they charged an additional $8,400 for tickets and claimed that the original cost were nothing to do with them. A completely fraudulent company!!!

Your reply is BULLSHIT!!! Your answer to Monica who you SCAMMED for her money is AI GENERATED REPLY
Your advertisement is DOWNRIGHT MISLEADING
MISLEADING Prospect airfare customers Offering them in your advertisements a legitimate airline ticket for leading AIRLINE COMPANIES one EXAMPLE is SINGAPORE AIRLINE YOU POST that there is a CHEAP AIRFARE for SINGAPORE AIRLINE AND THEN WHEN THEY TAKE THE BAIT YOUR USUAL INNUENDO IS THAT THIS AIRLINE IS FULL OR NO AVAILABLE SEATS THEN YOU SCHEMINGLY FOOL THEM THAT THERE IS ANOTHER AVAILABLE AIRLINE WHICH IS SCOOT VERY CHEAP AIRFARE BUT THEN YOU FOOL THE CUSTOMER TAKE ADDITIONAL MONEY FROM THEM FOR A SINGAPORE LEGITIMATE PRICE BUT YOU ONLY BUY FOR THEM A SCOOT AIRLINE FARE THEN BOOOM!!! YOU HAVE SCAMMED IN THEIR FACES!! CLEVER HAAA!!! When their money is in your possession you are very busy buying them cheaper ticket online while they wait ON THE PHONE or via email then Boom!!! You scammed their SINGAPORE TICKET PRICE OF $670.00 ALREADY IN YOUR POSSESSION THEN you buy them SCOOT $307.00 which you TRICK THEM YOU POCKETED $300.00 CLEVER!!! You tricked them THAT IS THE MOST AVAILABLE AIRLINE POOR CUSTOMER IS CAUGHT IN THEIT MOST VULNERABLE MOMENT!!! YOU TAKE ADVANTAGE OF THE MOST CRUCIAL VULNERABLE DECISIVE-MOMENT OF THEIR LIFE!!!! INDIAN SCAMMERRSSS!!!!!

⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️ RUN!!!!! BOOK DIRECT. Use skyscanner or flight hub. Do not use this fraudulent company. They have all these partners. I found a SW flight from Miami to Chicago after our cruise to get home. Tickets were $111 for each of us. The parter was called ONE DOLLAR FLY. About an hour after I booked these thickly accented people called me and said, “Oh we cannot fit your whole family on the flight. We have to separate you. Southwest only had two more seats.” I was like, “Then why did it let me buy 4?” They said, “Now to stay together you have to pay $279 more for each ticket.” I said, “GTFOH with that BS…I’m looking at SW right now and it says flights are $158 and they have 18 seats left.” I said, “To hell with you scamming pieces of shit, I’ll call my credit card and dispute this right now.” (Sorry for the swearing…I’m a special ed teacher and when someone tries to separate me from my money…I go off.) This new lady gets on the phone because I couldn’t understand the first two foreigners…and she is screaming, “If you try and dispute you’ll lose!!!! The fine print when you bought the tickets said this can happen because we are a low cost, budget agency.” I hung up on them. They called me twenty times all day. My credit card said don’t worry about a thing. They blocked them. Beware. No, don’t beware…just run. You can find deals at skyscanner . Com and also flighthub. Com THIS HAS NEVER HAPPENED TO ME IN MY ENTIRE LIFE.

Platform of scammers.... you can't book a flight here; all the vendors are scammers, they get you to fill out everything just to hook you up with a shifty flight agent who will eventually try to sell you an expensive ticket.

Consistent deceptive advertising as clickbait to get you on their website. That's a big red flag to start with. Avoid BS companies such as this one.

How don’t know how Cheapflights.com.au can recommend a scam company for flights. Best Price Travel.
I did not receive a confirmation email and calling them directly resulted in excuses.
Other reviews state they never got their tickets or money back.
Company is listed in NSW Australia but seems calls go direct to India.
Cheap Flights need to vet these companies they refer to but also I am truly annoyed I cannot contact Cheap Flights as they have no complaint or customer service emails or telephone numbers. This is a total scam and I have lost my money.

Very very bad experience bought tickets in Cheapflights with retailer Aunt Betty! The booking information does not match the actual flight time!!! after check with customer service they just very rude, asking for nealy $200 to change! that's kind of cheat! never use this company again!

Booked a trip via telephone, received confirmation of tickets. Received an email informing me my tickets were "stuck" in issuance by the airline and I was being refunded the amount which would take 7-20 days (my trip is in 15 days) but they had found other tickets that were more expensive I could purchase. Called the company and nothing was resolved, horrible customer service. Beware!

advertised flights at below airline prices - we booked and paid - then were called next day and told we are on a waiting list - however we can come off the list if we paid fill fare as per the airline website - this is fraud and at the least deceptive business practice - no matter their terms and conditions which act to legally protect them - we are waiting for a full refund (promised by these fraudsters - wish us luck) -STAY CLEAR OF THIS MOB OR RISK DISSAPOINTMENT

Scam! Booked business class tickets p paid in full.Then they email me..urgent contact us your seats are subject to
Availability ,so we will review of any promotions in 3/12.took 3 days and alot of time and me treating fraud t o get money back..they would have been able to secure tic I it's if I paid an extra $10.000

Hi everyone, don't buy a plane ticket with this company, the first time I bought it there was a price I paid later, I had to pay a higher amount because there was no more on that date, in short I couldn't travel and they didn't want to refund or reschedule this company for another date. It's pure fraud.

Booked a ticket at one price and got all of the way through and then it said price has gone up $300.
Scam

Don’t book flight from cheapflights . I had a very bad experience SpiceJet airlines canceled their flight sj -2919 flying from Hyderabad to Pune. I didn’t get any intimation both from spicejets nor cheapflights about flight being canceled. After wards they didn’t even refund my money even though airless had cancelled their flight on Sunday and asked me to board on Monday without paying for hotel stay. Till date i am waiting for the refund. Don’t book tickets from cheapflights they have very poor service and don’t ever book spicejet flights . Also when i was checking pnr status on spicejet airlines literally we can see all passengers names and contact details on my pnr status very pathetic website no privacy at all.

Maria representative was the one who booked the flight so expensive and with 14 hours of layovers. Never call back and respond in emails. I give this site 0/10 so poor services

Be very wary using Cheapflights website.
I'm not claiming there are not legit but their website is very misleading.

I have been looking for business class tickets.
Initially I thought " this is too good to be true", which it turned out to be.

One selects "business class cabin" only but the search results somehow still contain "mixed class fares".

Several times I clicked on "Deal" to view what was on offer. Where Cheapflights stated that it is an "all business class ticket" I found after meticulously scanning the fare conditions that this "all business calss ticket" now suddenly contained two economy class sectors. ( not displayed on Cheapflights!!)

I'd avoid booking anything via Cheapflights but instead look for good travel connections on Cheapflights. Once you have found a good deal go to the airliners website and book there.

In that way you have some form of customer support from the airline. Cheapflights' customer support is very minimal as they direct you straightaway to their partners.

Booked a $1785 flight, bought the highest opinion so I would have flexibility to change dates, am told it will cost $1050 to change one of my flights to a closer location/cheaper location and I gave more then 6 week+ notice and will cost me $835 just to cancel my fights, thats if they will even refund $950

Dont use these guys! Or atleast read over their terms and conditions throughly as their ‘flexible date change and cancellation’ will cost, in my case $835, absolute scam!!!!