Cheapflights Recensioni 

Be very mindful and do your research before using this site. We booked two flights in December 2025 for a trip in April. We called their customer service in March because the confirmation # we were emailed didn’t pull up any flight information on the airline website.

We were told that our flight was cancelled by the airline on 2/15 but they couldn’t tell us why we were never notified or why we were never refunded. They simply kept telling us that they could book us new tickets on a different flight at the same date, time and cost. At that point I knew that this was a scam.

We contacted the airline and were told that the flight # we were given never existed but they did have a legitimate flight on the same dates and times.

This “company” will use legitimate flight dates and times but will assign them bogus flight numbers so it looks legitimate.

We will be contacting our credit card company to submit a fraud claim.

I only gave one point because I had to to write this review. I’m very annoyed with cheap flights because I use their website which took me to kayak which took to flight clicks. Who seemed very professional on the phone but sadly due to lots of things I realise it was a scam they are refusing to give me my hundred pound deposit back And it appears they do this all the time booking through cheap flights and kayak I presumed this website was legal. It is based in Birmingham but I think it is very dodgy and if you read the reviews they are awful, but as I said, going through cheap flights and kayak, I trusted them.

If I could give a zero, I would. Booked a flight in February and was told today my flights were cancelled. Customer service was extremely rude and I still did not get any information about this until I called myself. Waiting for my refund and hoping I get it.

Every time I went on it kept wanting the count of people and I had put in 1 person and it still wouldn’t show me the possibilities to book something and I really needed to do it sooner than later!!!! Very upsetting for a senior citizen!!!!! Geez!

Less than a week before my flight I call because I don’t have the flight confirmation number. I am then told that the airline canceled my flight and I’m going to be refunded in 7-14days. I asked why they didn’t call and tell me that might flight was cancelled for overbooking and they said that it just happened. When I go to the actual airline website, the flight I was booked on is showing available. They were never going to tell me. I booked my flight over a month ago and now I can’t afford to go to my sister’s wedding because tickets are crazy high for a flight that is 3 days away. I will NEVER use their site again! I’ve never used a 3rd party site for booking flights and I shouldn’t have just to try and save a hundred bucks and now the tickets are way more expensive than they were. I’m very disappointed. I’ll probably have to fight to get my money back.

This company is a scam. They took my money, but never delivered the airline ticket

SCAM! After I purchased my tickets, they called me saying my flight was full and I would then have to pay $200+ more for a different flight. I told them no that isn't the truth, as I went on the official AA site and they had 40+ seats available. Then they went on to tell me that it wasn't available. I then said never mind and I am cancelling my tickets. They said tickets are non-refundable I said ok I'll just dispute any charges… be careful .

Es una corporación diseñada para sacarte el dinero de tu cuenta utilizando a los clientes de Google. Mucho cuidado con darle el número de tu targeta de credito. Estoy reportando esto a Google y a la oficina de protección al consumidor.

Total scam, via one of the listed suppliers of services. Scammed in total for nearly £3000.

This was the worst experience in my 50 years of air travel I have ever had booking a flight. The service sucked from the first booking (I should have cancelled then) with having to spend nearly an hour in confirmation on the phone (after I had booked online). Then they never sent my e-tickets so I called the week before the flight. At that point they told me that my flights were cancelled. There was no notification of this and they had already charged my credit card.
STAY AWAY!

Scammers. Booked flight Nov 2025 for Dec 2025 to Arizona. Week prior to trip I call because never got real Itenerary. Was told flight was canceled but they never notified me. Told me I get refund 15 to 20 days. We'll it's now February 2026 and I still haven't gotten it. Their rude and a bunch of foreign liars.

complete scam, they stated my flight was fully refundable unfortunately when i tried to get refunded, they want me to open a klarma account(credit card of some sort) to transfer my credits to this. needless to say i did not and will not be opening this account. turns out i never even had tickets on the flight i paid for.

Scam.! I spoke to Oliver multiple times purchased tickets for over 1000 dollars months before our flight got my whole family to the airport to find out there where no seats for us and we apparently didn’t pay for our tickets they said we would get a refund and we got a email saying we would and never did after many attempts we had to clam fraud with our bank and finally getting our money back don’t waste your time with this place unless you like to hand out free money

I wish it were possible to give this company zero stars as they are professional scammers!
I’m writing this review so others can avoid the experience we went through. Their practices are dishonest, and I’m honestly shocked they are still operating!
We are usually very careful when booking tickets, but unfortunately, we ended up choosing this company (completely our fault for not doing enough research) and it turned out to be a huge mistake. After booking, we received emails saying our tickets would be delivered within 48 hours and that we should contact them if they weren’t. This policy is never mentioned anywhere during the booking process.
When the tickets didn’t arrive, we called and were told we had booked a “promotional deal,” meaning we might have to wait until one week before travel to get our seats. Again, there was absolutely no mention of it during the booking process. They then tried to upsell us “confirmed tickets” for an additional $900. When we refused and asked for a refund of our original $1,800, they claimed they couldn’t process a refund unless they were unable to find confirmed seats, yet they continued pushing us to pay more.
After 7–8 calls over just a couple of days, I finally threatened to take action against them. Only then did they suddenly issue a refund, which shocked us given how many reviewers have reported losing their money entirely.

PLEASE BE EXTREMELY CAUTIOUS!

Many reviews reflect the same pattern. They seem to be professionally trained to talk to people in these circumstances. They made me feel like I was the one at fault as if everything had been clearly explained and I simply hadn’t read their policies.

We have filed a complaint regarding their business practices, and I encourage you to share this review so others don’t have to deal with what we did.

SCAM! THEY WILL STEAL YOUR CREDIT CARD INFORMATION AND BUY UNAUTHORIZED ITEMS ETC. After I purchased my tickets, they called me saying my flight was full and I would then have to pay $200+ more for a different flight. I told them no that isn't the truth, as I went on the official AA site and they had 40+ seats available. Then they went on to tell me that it wasn't available. I then said never mind and I am cancelling my tickets. They said tickets are non-refundable I said ok I'll just dispute any charges.

Luckily, I paused my card immediately, as they tried to using my credit card information for 10 different places Target, Walmart, Clickup, Temu etc, trying to use it for $300+ to $600+ charges.

If I could give them a negative 100 rating I would. Purchased tickets for 356.00. I got a confirmation email stating that the flight was reserved, then I get a call from these people and they tell me that I cannot fly out on the day I needed to I would have to wait until the next day or pay 350 extra and upgrade. I could have gotten tickets through united for less. WHAT A SCAM! Thy would not refund me and said that I would receive a credit but it would not be for the amount I paid I would have to forfeit $100 and receive the rest in a credit. They suck so much!!!!

Received booking confirmation and have screen shots for a flight from London to New York. After not recieving tickets I called them up. They then informed me that there were no more seats on the flight that I had just booked and confirmed. Then they started to try and book me on another flight for nearly twice the cost, multiple hops, and lengthy layovers. I told them I would look at their website and call them back with the flight I wanted. I was then informed that their website does not have the up to date information and I would have tobook directly with them over the phone. In the end as I had paid them and needed to travel I was scammed out of an addtional £1,000+.

Be aware that their website has bogus cheap flights to bring you in for them to sell you flight at much higher amounts.

is it possible to put a negative star? this website is a bait and switch. Promised one thing and delivered another with different dates and price. I've already contacted FTC.gov and entered a report#. I'm going to do my best by posting on all social media. I needed to fly into town to watch the Super Bowl, and they changed my date to the week after and doubled the price. I went on to Delta airline directly after and got the fare I purchased through their site 10 hours after I booked with these scammers. Flight was there at the cost I picked on their website; they chose to change the dates and double the price.

They scammed me with a flight tiket from Seattle to Ontario saying that the tiket I buy was a wait list tiket I didn’t see it wen I buy the tiket I end up buy a tiket at the airport

Truly a sincere scam. I bought a flight, then within hours received a call that I'm being switched to another flight days later because they're flights are "flexible" when you buy them yet I specifically checked off a box saying I "was not flexible". Moral of the story do not buy from this website or company PERIOD.